portal resources jobs companies a atrium remote customer service associate

Remote Customer Service Associate


Our client is one of the fastest growing start-ups in the area, with a fantastic reputation, stellar company culture and perks (including – team outings, free meals, ect). They are located in the heart of New York City! They are looking to expand their Customer Service Team. Right now everyone is remote, but will go back into the office once it’s deemed safe. They pride themselves on providing the very best-in-the-class customer service. Currently, they are looking for Remote Customer Service Associates who are outgoing, driven, and determined. If you enjoy working in a fast-paced environment and have prior experience with Zendesk, this is the job for you!



Salary/Rate



$15 – $18/hr



Position Overview



The Customer Service Associate will be responsible for the following key areas: speaking with customers over the phone and via email, entering customer data, and providing customer solutions to inquiries. Prior experience with a CRM is plus such as Zendesk, Kustomer, Kana, or Wix Answers is a must. The New York City team moves fast, so the Customer Service Associate needs to be a team player, comfortable in an ever changing environment, quick on their feet, adaptable, and work well under pressure.



Responsibilities Of The Remote Customer Service Associate

  • Deliver outstanding experience for each customer
  • Thrive is a fast-paced environment ensuring customers have a positive interaction and experience
  • Understand all product information and educate customers
  • Connect with customers over the phone and through live chat




Qualifications For The Remote Customer Service Associate

  • 1-2 years in a customer support role
  • Experience working at a startup is a plus!
  • Strong communication skills - written and verbal
  • Confident, enthusiastic, and empathetic
  • Zendesk experience




Education Requirements

  • Bachelor’s Degree




Benefits

  • Eligible for Atrium Benefits


The post Remote Customer Service Associate appeared first on Atrium.Show moreShow less

Other jobs at Atrium

4 jobs in the last 60 days · 16 in total · avg 0 - 1 jobs/mo · 2594 job visits

Customer Support Associate – Remote

Customer Support Associate – Remote

Our client in the E-Learning tech space is seeking a reliable, hardworking, and enthusiastic candidate to join their Customer Support team! This position is remote to start but candidates must live in the New York City area. Salary/Hourly Rate $20/hr

1 month ago
Customer Support Associate – Remote

Customer Support Associate – Remote

Our client in the E-Learning tech space is seeking a reliable, hardworking, and enthusiastic candidate to join their Customer Support team! This position is remote to start but candidates must live in the New York City area. Salary/Hourly Rate $20/hr

1 month ago
Customer Support Associate – Remote

Customer Support Associate – Remote

Our client in the E-Learning tech space is seeking a reliable, hardworking, and enthusiastic candidate to join their Customer Support team! This position is remote to start but candidates must live in the New York City area. Salary/Hourly Rate $20/hr

1 month ago
Customer Support Associate – Remote

Customer Support Associate – Remote

Our client in the E-Learning tech space is seeking a reliable, hardworking, and enthusiastic candidate to join their Customer Support team! This position is remote to start but candidates must live in the New York City area. Salary/Hourly Rate $20/hr

1 month ago
Remote Customer Service Associate

Remote Customer Service Associate

Our client is one of the fastest growing start-ups in the area, with a fantastic reputation, stellar company culture and perks (including – team outings, free meals, ect). They are located in the heart of New York City! They are looking to expand the

5 months ago
Remote Customer Service Associate

Remote Customer Service Associate

Our client is one of the fastest growing start-ups in the area, with a fantastic reputation, stellar company culture and perks (including – team outings, free meals, ect). They are located in the heart of New York City! They are looking to expand the

5 months ago
Remote Sales Representative

Remote Sales Representative

Our client is an established wholesale insurance organization focused on delivering high-quality service to thousands of agents nationwide. They are currently looking to hire a Remote Sales Representative. Salary Based on experience Position Overview

6 months ago
Remote Customer Experience Representative

Remote Customer Experience Representative

Our client, a Luxury Consumer Goods brand is looking to hire full-time Remote Customer Experience Representatives to begin mid-October through the end of January-middle of February. This position is temporary to support promotions and sales during th

10 months ago
Customer Service Representative

Customer Service Representative

Our client is a rapidly growing start-up in the health and wellness industry, with a fantastic reputation, stellar company culture and perks including; team outings (when safe), free meals, and more. Not to mention, they are mission-driven and locate

10 months ago
Remote Social Media Moderator

Remote Social Media Moderator

Our client, a well-known social media platform, is the leading destination for short-form mobile video. Their mission is to inspire creativity and bring joy. They have global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumb

10 months ago
Remote Social Media Auditor

Remote Social Media Auditor

Our client, a well-known social media platform, is the leading destination for short-form mobile video. Their mission is to inspire creativity and bring joy. They have global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumb

11 months ago
Software Quality Assurance (QA) Analyst

Software Quality Assurance (QA) Analyst

Atrium Campus is looking for a Quality Assurance (QA) Analyst to work on our modern campus card management solution that powers over 100 of the nation’s leading universities and colleges. At Atrium Campus, we are constantly striving to grow and learn

11 months ago
Remote Customer Service Associate

Remote Customer Service Associate

Our client is a fast growing start-up, with a fantastic reputation, stellar company culture and perks, such as team outings, free meals, etc. Located in Las Vegas they are looking to expand their Customer Service team and add a Customer Service Assoc

11 months ago
Remote Customer Service Associate

Remote Customer Service Associate

Our client is a fast growing start-up, with a fantastic reputation, stellar company culture and perks, such as team outings, free meals, etc. Located in Las Vegas they are looking to expand their Customer Service team and add a Customer Service Assoc

12 months ago
Customer Support Coordinator

Customer Support Coordinator

Our client is an established financial organization currently seeking a Customer Support Coordinator. Salary/Hourly Rate $18/hr Position Overview They are currently seeking a Customer Support Coordinator to maintain relationships and expand the custo

over a year ago
Assistant / Coordinator

Assistant / Coordinator

Our client is a premiere boutique DJ company in Los Angeles that works with entertainment clients and talent to produce the perfect musical vibe and energy for a wide-range of industry events. They are currently seeking an Assistant / Coordinator to

over a year ago
Atrium