Remote Customer Service Jobs

Customer Service Representative - Remote - Evicore

eviCore healthcare this week mid-senior-level full-time other hospitals-and-health-care

After completion of application, be sure to complete the required assessment to continue in the hiring process.
If you like to make a difference and help people, have great communication skills and are able to problem-solve with a cool head, eviCore Healthcare, a subsidiary of The Cigna Group, wants you to join our team! In joining our non-Clinical team, you will help manage the benefit needs of inbound callers from start to finish, while delivering excellent patient-provider care.
Responsibilities
- Accept a daily average of 100-125 inbound c...

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Customer Service Representative - Remote | Wfh

Get.It Recruit - Administrative Malvern, PA this week mid-senior-level full-time other human-resources-services

We are looking for a talented and passionate Customer Service Representative to join our team. If you're a people-person who loves finding solutions in real-time, then this role is perfect for you! As a Customer Service Representative, you'll be responsible for delivering top-notch customer support in a fast-paced environment.
Key Requirements
At least one year of experience in customer service, preferably in a high volume, fast-paced environment.
Ability to work in a fast-paced environment with strong multitasking and organizational skills.
St...

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Customer Service Prior Authorization Intake Representative- Evicore - Remote

eviCore healthcare this week mid-senior-level full-time other hospitals-and-health-care

Job Description
If you like to make a difference and help people, have great communication skills and are able to problem-solve with a cool head, eviCore Healthcare, a subsidiary of The Cigna Group, wants you to join our team! In joining our non-Clinical team, you will help manage the benefit needs of inbound callers from start to finish, while delivering excellent patient-provider care.
Responsibilities
- Accept a daily average of 100-125 inbound calls from Health Plan clients, providers, and imaging centers seeking pre-authorization
- Prop...

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Customer Service Prior Authorization Intake Representative- Evicore - Remote

eviCore healthcare Florida, United States this week mid-senior-level full-time other hospitals-and-health-care

Job Description
If you like to make a difference and help people, have great communication skills and are able to problem-solve with a cool head, eviCore Healthcare, a subsidiary of The Cigna Group, wants you to join our team! In joining our non-Clinical team, you will help manage the benefit needs of inbound callers from start to finish, while delivering excellent patient-provider care.
Responsibilities
- Accept a daily average of 100-125 inbound calls from Health Plan clients, providers, and imaging centers seeking pre-authorization
- Prop...

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Customer Service Specialist

Storeganise Hong Kong this week

Responsibilities
- Become an expert in our platform and products so you can answer questions of all types
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Responding promptly to customer inquiries through various channels
- Lead product demos with potential customers
- Manage onboarding and education of new and existing customers
- Work closely with other team members to constantly improve and document help articles and videos with the goal of reducing customer support enquiries and empowerin...

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Customer Service Representative

Health Plans, Inc. Quincy, MA last week mid-senior-level full-time other insurance remote

- $750 Sign-On Bonus ***
Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, then HPI is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t wait to meet you.
What We Do
HPI is unique. A respected industry leader that’s been serving customers for over 40 years, we’re known for our innovation and growth. Our experience has given us ou...

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Customer Service Representative - Remote | Wfh

Get.It Recruit - Administrative Jacksonville, FL last week mid-senior-level full-time other human-resources-services

We are thrilled to offer an outstanding opportunity for a Customer Service Representative to join our dynamic team! In this role, you will have the chance to assist our valued customers by providing exceptional product and service information while resolving any technical concerns they may encounter.
What makes this position even more exciting is that it is a remote opportunity, allowing you to work comfortably from home while providing stellar support to our customers.
Responsibilities
Engage with customers in a friendly and empathetic manner,...

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Customer Service Representative Wfh- $3,000 Sign-on Bonus

AT&T Texas, United States last week full-time other it-services-and-it-consulting-...

This is your opportunity to be the voice of AT&T – a global leader in communications and technology, working from home! As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services and offers. While you drive to meet your daily and monthly sales goals, you’ll help our customers stay connected to what matters the most.
How You’ll Make An Impact
In this multi-faceted role, you’ll be trained to address a broad range of...

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Virtual Customer Service Representative - Entry Level

HireMatch Louisville, KY last week entry-level full-time other computer-networking-products remote

The Customer Service Representative will be the front-line representative and image of our company.
The Customer Service Representative will handle a variety of tasks, which include incoming phone calls, general clerical tasks, data entry, process picture ID’s, handling customer requests, and administrative support.
Responsibilities:
- Handle inbound calls from Members, Clients and Facilities to verify eligibility and coordinate non-emergent transportation and/or paratransit services utilizing transportation management systems in order to meet...

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Customer Service Representative - Remote | Wfh

Get.It Recruit - Administrative Hermitage, TN last week mid-senior-level full-time other human-resources-services

Position Overview
We are seeking a friendly and reliable Customer Service Representative to join our team! As a Customer Service Representative, you will be responsible for providing exceptional service to child support clients by answering calls in accordance with our standard procedures and contractual obligations. You will also categorize calls and record any abusive or extraordinary interactions. In this role, you will have the opportunity to work from home and receive in-office training in Hermitage, TN.
Requirements/Skills
To succeed in t...

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Customer Service Representative - Junior Level

HireMatch Austin, TX last week entry-level full-time other computer-networking-products remote

As the Customer Service Representative, you will provide professional customer service to both internal and external customers, as well as collaborate with customers and service center personnel to resolve issues. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.
Pay, Benefits And More.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including extended health benefits (medical, dental and vision), 401K, life insurance, disability...

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Customer Service - Start Asap, $18-19/hr - Remote | Hybrid

Get.It Recruit - Administrative Overland Park, KS last week entry-level temporary other human-resources-services typist

Are you ready to embark on an exciting customer service journey? We are currently seeking enthusiastic individuals to join our team as Customer Service Representatives! As a CSR, you'll have the opportunity to provide exceptional support to our valued clients while working in a dynamic and supportive environment.
What We Offer
Competitive hourly rate of $18, with potential for growth to $19 per hour
Hybrid work schedule that combines office-based and remote work
Comprehensive benefits package including 401K, dental, medical, and vision coverage...

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[hiring] Customer Service Representative @cross Screen Media

Cross Screen Media USA last week customer-service full-time

May 26, 2023 - Cross Screen Media is hiring a remote Customer Service Representative. 📍Location: USA.
About the Customer Service Representative Position
Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.
The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in thei...

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Customer Service Representative

Govassist Remote, US last week english spanish customer-service communication time-management telecommute full-time

We are GOVASSIST GovAssist is a highly specialized consultancy organization with a primary focus on facilitating immigration to the United States. At GovAssist, we pride ourselves on our unwavering commitment to providing exceptional services. Our partnership with GovAssist Legal allows us to offer a comprehensive wide array of visa solutions tailored to meet our customer's unique needs and specific requirements. Our proficient and knowledgeable team is well-versed in all facets of visa processing, from investor visas, marriage visas, and citi...

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Customer Service Representative

GovAssist Anywhere last week customer-support full-time startups telecommute flexible-hours

We are GOVASSIST GovAssist is a highly specialized consultancy organization with a primary focus on facilitating immigration to the United States. At GovAssist, we pride ourselves on our unwavering commitment to providing exceptional services. Our partnership with GovAssist Legal allows us to offer a comprehensive wide array of visa solutions tailored to meet our customer's unique needs and specific requirements. Our proficient and knowledgeable team is well-versed in all facets of visa processing, from investor visas, marriage visas, and citi...

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Customer Service Representative

GovAssist LLC US 2w ago contract customer-support anywhere-in-the-world

We are GOVASSIST
GovAssist is a highly specialized consultancy organization with a primary focus on facilitating immigration to the United States.
At GovAssist, we pride ourselves on our unwavering commitment to providing exceptional services. Our partnership with GovAssist Legal allows us to offer a comprehensive wide array of visa solutions tailored to meet our customer's unique needs and specific requirements. Our proficient and knowledgeable team is well-versed in all facets of visa processing, from investor visas, marriage visas, and citi...

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Remote Customer Service Representative - Chicago/remote

TechDotX Chicago, IL 2w ago mid-senior-level full-time other online-audio-and-video-media chat-no-experiencerequired-wor...

How to Apply:You can apply directly at jobtacular.com for this position.IntroductionAre you a skilled communicator with a passion for delivering exceptional customer experiences? Do you thrive in a flexible work-from-home environment that allows you to showcase your talents? Look no further! We are currently seeking Remote Customer Service Representatives to join our dynamic team. As an integral part of our organization, you will have the unique opportunity to engage with customers through live chat platforms, providing timely assistance, answe...

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Customer Service Representative - Remote | Wfh

Get.It Recruit - Administrative Knoxville, TN 2w ago mid-senior-level full-time other human-resources-services

we are dedicated to bridging language barriers and enabling effective communication between our clients and their non-English speaking customers. With instant access to over-the-phone interpreters in over 230 languages, we offer a vital service that supports global interactions around the clock. Join our team and be part of an organization that plays a crucial role in today's interconnected world.
The Opportunity
We are seeking enthusiastic and dedicated individuals to join our Operations Team as Remote Inbound Customer Service Representatives....

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Support Guide/customer Service

Hipcamp 2w ago customer-service social-media customer-support full-time uk

About Hipcamp
Hipcamp unlocks access to private land, creating new places for people to get outside and go camping and stay in unique accommodation. We believe that spending time in nature is essential to a happy and healthy human life, and we are passionate about our mission to get more people outside. We are deeply proud of the impact Hipcamp creates by making nature more accessible, providing income to support the protection of private land, and creating community across the urban-rural divide.
About this position
This is a full-time positi...

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Customer Service Intake Representative- Remote - Evicore

eviCore healthcare 3w ago mid-senior-level full-time other hospitals-and-health-care

After completion of application, be sure to complete the required assessment to continue in the hiring process.
Job Description
If you like to make a difference and help people, have great communication skills and are able to problem-solve with a cool head, eviCore Healthcare, a subsidiary of The Cigna Group, wants you to join our team! In joining our non-Clinical team, you will help manage the benefit needs of inbound callers from start to finish, while delivering excellent patient-provider care.
Responsibilities
- Accept a daily average of 1...

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Bhs Customer Service Representative - Id, or & Wa

Moda Health 3w ago mid-senior-level full-time other insurance remote

Job Title
BHS Customer Service Representative - (Remote) ID, OR & WA
Duration
Open Until Filled
Work Remote
Yes
Description
Let’s do great things, together Founded in Oregon in 1955, ODS, now Moda, is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces ...

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Bhs Customer Service Representative - Id, or & Wa

Moda Health 3w ago mid-senior-level full-time other insurance remote

Job Title
BHS Customer Service Representative - (Remote) ID, OR & WA
Duration
Open Until Filled
Work Remote
Yes
Description
Let’s do great things, together Founded in Oregon in 1955, ODS, now Moda, is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces ...

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Healthcare Customer Service Representative- Remote For

Moda Health 3w ago mid-senior-level part-time other insurance ak id or-or-wa

Job Title
Healthcare Customer Service Representative- Remote for (AK, ID, OR or WA)
Duration
Open Until Filled
Work From Home
Yes
Description
Let’s do great things, together
Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy...

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[hiring] Head Of Customer Service @whizz

Whizz Georgia 3w ago customer-service full-time

May 17, 2023 - Whizz is hiring a remote Head of Customer Service. 📍Location: Georgia.
Whizz is an NYC-based mobility company on a mission to help the fast-growing and underserved segment of gig workers acquire and use expensive electric vehicles to boost their profits when traditional financing is not an option. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial or credit history. That's why we offer a range of vehicle ownership and financing options that are des...

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[hiring] Customer Service Representative @whizz

Whizz Kazakhstan 3w ago customer-service full-time

May 17, 2023 - Whizz is hiring a remote Customer Service Representative. 📍Location: Kazakhstan.
Whizz is an NYC-based mobility company on a mission to help the fast-growing and underserved segment of gig workers acquire and use expensive electric vehicles to boost their profits when traditional financing is not an option. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial or credit history. That's why we offer a range of vehicle ownership and financing options th...

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Customer Service Specialist / Entry Level

CodeUp_ Seattle, WA 3w ago entry-level full-time other consumer-services remote

Are you passionate about providing exceptional customer service and resolving inquiries with a smile? Join our dedicated team as a Customer Service Specialist and make a meaningful impact on our customers' experience. This is an entry-level position that offers the flexibility of remote work, allowing you to work from the comfort of your own home while building valuable skills in customer support. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy helping others, we want you on our team!
Responsibilities
...

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Customer Service Representative- Remote

Valvoline Inc. 3w ago mid-senior-level full-time other manufacturing

Careers for the Driven
Valvoline is actively hiring 100% REMOTE Support Center Representatives. We whole-heartedly adopt a ‘never idle' mindset. We also know that outstanding service begins and ends with our employees. So, we’re looking for good people to join our team. You bring your skills, talents and drive. We will give you a great place to work, a competitive salary and benefits, and the resources and support to develop and advance within our global company.
As we often say, it starts with all of our people — and that’s where you come in. ...

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Customer Service Professional - Entry Level

HireMatch Seattle, WA 3w ago entry-level full-time other computer-networking-products remote

As a member of our team, you will collaborate with other team members to provide dependable and empathetic support that represents our values and those espoused by our clients. We value your input and encourage you to contribute ideas for the improvement of our daily operations and customer-centered goals. As you support end users and navigate various operating systems and software, we support you!
What we can expect from you:
- Excellent verbal and written communication skills with strong attention to detail and grammar
- Strong data entry/t...

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Customer Service Rep / Full Time

HireMatch San Jose, CA 3w ago entry-level full-time other computer-networking-products remote

The Customer Service Representative will help customers with questions and complaints. Also, give customers information and an understanding of our products and services to better serve their needs.
Responsibilities
- Maintain a positive, empathetic, and professional attitude towards customers always.
- Respond promptly to customer inquiries.
- Communicate with customers through various channels i.e., phone, email, text, etc...
- Acknowledge and resolve customer complaints
- Know our products inside and out so that you can educate and answ...

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Customer Service Representative

Equitable Salt Lake City, UT 4w ago mid-senior-level full-time other financial-services remote-possible

Description
At Equitable, our power is in our people.
We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you'll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to join an organization that will help unlock your potential?
Our Service Center is currently seeking talented individuals to join our team. The Customer Service Representative (CSR) position handles various types of incoming in...

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Full-time Data Entry and Customer Service Specialist - Remote | Wfh

Get.It Recruit - Administrative Las Vegas, NV 4w ago entry-level full-time administrative human-resources-services no-experience-required

We are seeking a talented and passionate full-time remote Customer Service Specialist to join our team and provide exceptional customer service to our valued customers. As a Customer Solutions Representative, you will be responsible for handling inbound calls, emails, and web chats from customers regarding a variety of issues, including requests for return of merchandise, damage or lost shipping claims, order status, billing or accounts receivable requests, and rescheduling pick up of returns.
As a key member of our team, you will take ownershi...

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Part-time Customer Service Data Entry and Typing Independent Contractor - Remote | Wfh

Get.It Recruit - Administrative Dallas, TX 4w ago entry-level part-time other human-resources-services no-experience-required

We are a completely remote call center looking for individuals to join our team as Customer Service Representatives. We help global brands provide exceptional experiences to their customers, build customer loyalty, and grow their business.
As a Customer Service Representative, you will handle customer inquiries and complaints, provide information about products and services, troubleshoot and resolve product issues and concerns, and update customer records based on interactions. Don't worry if you don't have any previous experience, we will prov...

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Customer Service Representative / Entry Level

Stratgy Louisville, KY 4w ago mid-senior-level full-time other computer-networking remote

We are seeking a customer service representative who is passionate about providing excellent customer support and enjoys working remotely. As a Customer Service Representative, you will be responsible for answering incoming calls, responding to customer emails, and resolving customer complaints. Your ultimate goal will be to ensure customer satisfaction by providing timely and accurate information and solutions.
Responsibilities
- Answering incoming calls and responding to customer emails
- Resolving customer complaints and concerns in a prof...

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[hiring] Customer Service Manager @libertex Group

Libertex Group Mexico 4w ago customer-service full-time

May 10, 2023 - Libertex Group is hiring a remote Customer Service Manager. 📍Location: Mexico.
Libertex is an international financial services group specializing in online trading and investment. It was founded as a brokerage firm in 1997 and has since grown into a diverse group of companies, brokers, dealers, educational and IT-development centers which allows the group to operate globally, target 27 countries and serve clients from 120 countries.
Through its proprietary mobile and online trading platforms, Libertex offers trading in Forex, cry...

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Customer Service Associate - Remote | Wfh

Get It Recruit - Healthcare Charleston, WV 4w ago entry-level full-time other human-resources-services

We're looking for enthusiastic individuals to join our team as customer service representatives! As a customer service representative, you'll be the first point of contact for our bank partners, merchants, and cardholders, answering their questions and resolving any issues they may have. You'll provide technical support as necessary and help our clients receive the best possible experience.
You'll be enrolled in benefits from your first day of employment, including medical, dental, tuition reimbursement, a 401(k), and a stock purchase program, ...

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Remote Customer Service & Support Representative - Ccc

PNC 4w ago full-time customer-service financial-services

R137027
Job Profile
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Customer Service Representative within PNC's Customer Care Center, this is a remote position that can sit within the PNC footprint, although it may not b...

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Customer Service Representative - Remote

The Cigna Group Bloomfield, CT 4w ago mid-senior-level full-time other hospitals-and-health-care

Job Summary : The Cigna Group is a global Health Service company dedicated to helping people improve their health and vitality. We seek dedicated, compassionate, and empathetic Customer Service Representatives to join our team and provide online customer service through a live chat support system. The Online Chat Representative represents the company, and our people make all the difference in our success.
About Cigna : Let us tell you a little more. We're a global health service company dedicated to helping people improve their health, well-bei...

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[hiring] Loan Customer Service Representative @unifin, Inc

Unifin, Inc Philippines 5w ago customer-service full-time

May 03, 2023 - Unifin, Inc is hiring a remote Loan Customer Service Representative. 📍Location: Philippines.
About the Company
Unifin Inc is a BPO company with multiple operations in North America, Latin America, and Asia Pacific Region. The company recently established its operations in the Philippines and we are looking for an extraordinary talent who will be part of our pioneer and diverse team. Are you passionate about joining a start-up company where opportunities are unlimited? Do you love taking challenges and making your brilliant ideas ...

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[hiring] Customer Service Agent-night Shift @leadtech

leadtech Colombia 5w ago customer-service contractor

May 02, 2023 - leadtech is hiring a remote Customer Service Agent-Night shift. 📍Location: Colombia.
We are looking for a customer-oriented service agent with a high level of Spanish and English . A customer service agent, or CSA, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSAs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. The target is to ensure excellent service standards, respond effi...

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Customer Service Representative - Remote | Wfh

Get.It Recruit - Administrative Hollywood, FL 5w ago mid-senior-level full-time other human-resources-services remote-in-hollywood fl

We are a rapidly-growing e-commerce retailer in the pet industry, looking for a motivated full-time Customer Service Representative to join our award-winning team. We're seeking someone with an infectious personality who is comfortable working from home and resides within 90 miles of Hollywood, Florida. The starting wage is $15.50/hour with opportunities for further development and learning.
We don't want "order-takers" or "script-readers" - we want someone who can connect with customers on the phone, think critically, and genuinely help others...

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Customer Service Representative

Daydreamer Outsourcing, LLC Casper, WY 5w ago mid-senior-level full-time other outsourcing-and-offshoring-con... remote

Daydreamer Outsourcing, LLC is seeking a reliable and empathetic Customer Service Representative to provide outstanding support to our clients. The ideal candidate should have excellent communication skills, be able to work independently and remain calm under pressure.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Provide accurate and timely information to customers regarding products and services
- Resolve customer issues, concerns, and complaints professionally and efficiently
- Collaborate with team membe...

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Customer Service Associate - Call Center - Remote | Wfh

Get It Recruit - Hospitality Bradenton, FL 5w ago entry-level part-time other human-resources-services

Ready for a new adventure in the world of retail? Join our team at a billion-dollar organization with over 600 stores across 23 states! We're a debt-free organization with a people-first approach to business, and we're excited to be back in the office and working together to take our company to the next level.
As a Customer Care Associate, you'll have the opportunity to work both onsite at our corporate offices in Bradenton, FL and remotely from the comfort of your own home (if located in AL, AR, FL, GA, IL, IN, KS, KY, LA, MS, NC, OH, OK, PA, ...

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[hiring] Customer Field Service Coordinator @soofa

Soofa USA 5w ago customer-service full-time

Apr 29, 2023 - Soofa is hiring a remote Customer Field Service Coordinator. 📍Location: USA.
Soofa is the neighborhood news feed that connects a community with screens everyone can see and anyone can use. We're a woman-founded MIT startup with a mission to make cities smart, social, and sustainable.
We are a rapidly growing urban technology company seeking an organized, people-person to join our Operations team as a Customer Service Coordinator. This role will manage customer service for our landowners, speaking with cities and municipalities to...

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Customer Service Representative - Remote | Wfh

Get It Recruit - Healthcare Medley, FL 5w ago mid-senior-level full-time other human-resources-services

We have an exciting opportunity for a full-time Customer Service Representative to work in Medley, FL. The Contact Center Customer Service Representative (CCCSR) will receive, review, and address a variety of inquiries related to academic student services and initiate triage service and/or provide follow-up with customers via multi-channel technology: telephone, email, and case management software.
Responsibilities
- Receive, address and respond to general inquiries, requests for service/support and/or complaints.
- Research all inquiries in ...

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Customer Service Representative - Remote

Trustmark 6w ago mid-senior-level full-time other health-wellness-fitness

Welcome to a team of caring and passionate people who work each day to meet the needs of our members and clients. At Health Benefits, (a subsidiary of Health Care Service Corporation), you will be part of an organization committed to offering custom services to self-funded health benefits plans that manage costs – without compromising benefits – by offering innovative solutions, flexibility, transparency, and customer support. We are now a subsidiary of Health Care Service Corporation, the largest customer-owned insurance company in the United ...

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Customer Service Collections

ADT 6w ago customer-service security hiring partnerships full-time usa

Company Overview:
ADT has been in the business of helping save lives since 1874. As the smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a rea...

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Remote: Customer Service Rep

Sitel Group (previously Sykes) California, United States 6w ago mid-senior-level full-time other outsourcing-and-offshoring-con... canada

Site
Foundever Alpine Access WFH
Job Description
Sykes and Sitel are now Foundever?. Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.? We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. Foundever has more than 20 years of ...

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Customer Service Representative - Remote | Wfh

Get.It Recruit - Administrative Hermitage, TN 6w ago mid-senior-level full-time other human-resources-services work-from-home

Position Overview
We are seeking a friendly and reliable Customer Service Representative to join our team! As a Customer Service Representative, you will be responsible for providing exceptional service to child support clients by answering calls in accordance with our standard procedures and contractual obligations. You will also categorize calls and record any abusive or extraordinary interactions. In this role, you will have the opportunity to work from home and receive in-office training in Hermitage, TN.
Requirements/Skills
To succeed in t...

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[hiring] Reviewer Expert @ivisa

iVisa Worldwide 6w ago customer-service full-time

Apr 21, 2023 - iVisa is hiring a remote Reviewer Expert (Customer Service). 📍Location: Worldwide.
We're growing! Don't miss the opportunity to be part of our global team as our Reviewer Expert (Customer Service).
About Us
At iVisa we believe that traveling should be simple. That's why over 1.1 million travelers have chosen us to facilitate their photos, passports, visas, and other travel documents.
We are the easiest, fastest, and simplest solution in the market. Our company is growing 100% year on year. We know our biggest strength is our pe...

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[hiring] Technical Customer Service Consultant @xneelo

Xneelo Canada 6w ago customer-service full-time

Apr 21, 2023 - Xneelo is hiring a remote Technical Customer Service Consultant. 📍Location: Canada.
Our head office is based in Cape Town, South Africa and our North American operations is based out of Toronto, Canada. This role is fully remote but we could request you to travel to the greater Toronto area with prior notice.

Your role will be to resolve customer technical queries and consult a growing local and international customer base in a manner that enables them to make informed decisions. The environment is fast-paced and dynamic and of...

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Customer Service Representative

Health Plans, Inc. Quincy, MA 7w ago mid-senior-level full-time other insurance remote

- $750 Sign-On Bonus ***
Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, then HPI is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t wait to meet you.
What We Do
HPI is unique. A respected industry leader that’s been serving customers for over 40 years, we’re known for our innovation and growth. Our experience has given us ou...

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Customer Service Rep - Remote | Wfh

Get.It Recruit - Administrative Liberty Lake, WA 7w ago mid-senior-level full-time other human-resources-services

We're working with a fantastic local client who's on the lookout for a talented Remote Customer Service Representative to join their team! As a Customer Service Rep, you'll be responsible for providing top-notch support to customers and clients in need. You'll work with a fun and dynamic team, and have the flexibility to work from the comfort of your own home!
We're looking for candidates who can work Shift 1, which is Monday through Friday between 7am and 7pm PST, for an 8-hour shift. Don't worry if you don't have any previous experience, beca...

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Customer Service Representative

Attic Pros 07/25/2012 7w ago full-time customer-support anywhere-in-the-world crm customer-relationship-manageme... 25-000-48-999-usd

Job Title: Customer Service Representative
Job Description:
Attic Pros is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for answering incoming calls, taking care of customer service, scheduling appointments, and following up with clients. You will work closely with the rest of the team to ensure that our customers receive the highest quality of service and support.
Responsibilities:
- Answer incoming calls and respond to customer inquirie...

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Customer Service Representative

Aston Carter 7w ago customer-service recruiting call-center customer-support staffing full-time usa

Description:
-Deliver the highest level of customer service experience
-Answer customer calls
-Engage with customers over the phone and reply to online chat inquiries
-Help customers manage their accounts
Problem Solve
-Find creative solutions to any, and all, consumer problems that arise
-Diagnose, assess, and resolve problems or issues in a timely manner
_Be an expert on the company, product, and policies
_
-Display flexibility and willingness to accept constantly changing project/program updates
-Demonstrate corporate values on a consisten...

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Customer Service - Phone and Online Chat Support

Lighting New York Selinsgrove, PA 8w ago entry-level full-time other retail work-remotely

Customer Care Agent
LightingNewYork.com is the fastest growing online retailer in the Lighting Industry and we are currently seeking Customer Care Agents for our office in Selinsgrove, Pennsylvania. Our office is a team-oriented, positive environment full of friendly people. We work hard to always move forward, but we don't underestimate the value of having some fun, either. We pride ourselves on being different from our competition by making an effort to "wow" everyone we contact in our daily business endeavors.
We're looking for team members ...

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Customer Service Associate

Sage Personal Finance Tarzana, California 8w ago contract customer-support usa-only customer-relationship-manageme...

We are looking for a conscientious, bilingual individual (English/Spanish speaker) to work remotely as a customer service associate for an on-line educational company. The job requires working as an independent contractor for about 15 to 25 hours a week, including one weekend half-day. The pay is $17 per hour. Tasks include: answering clients’ questions over email, phone, and live chat (in English and Spanish); reviewing reports; and filing documents electronically. Candidate should have strong verbal and written skills in English and Spanish, ...

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Customer Service Emergency Dispatch

ADT 8w ago customer-service security partnerships full-time usa

Company Overview:
ADT has been in the business of helping save lives since 1874. As the smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a rea...

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[hiring] Customer Services Team Leader @utilitywarehouse

UtilityWarehouse UK 3w ago customer-service full-time

May 15, 2023 - UtilityWarehouse is hiring a remote Customer Services Team Leader. 📍Location: UK.
Company Description
Application closing date: 14th May 2023
Hours: 40 hours a week across five days, Monday to Friday 8am to 8pm and 1 in 4 Saturdays 8:45am - 4:30pm plus Bank holiday working 10am to 4pm
Remote or Hybrid available
Hello, we're UW
We’re a bunch of great people working together, solving problems and having fun. Together, we strive to find solutions to help the great people around us get on with the things that really matter in life....

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Customer Services Team Leader

Utility Warehouse 4w ago customer-experience full-time uk

Company Description

Hours: 40 hours a week across five days, Monday to Friday 11am to 8pm and 1 in 4 Saturdays 8:45am - 4:30pm plus Bank holiday working 10am to 4pm
Remote or Hybrid available
Hello, we're UW
We’re a bunch of great people working together, solving problems and having fun. Together, we strive to find solutions to help the great people around us get on with the things that really matter in life.
How? It’s simple, we take the headache out of essential home services by providing them all in one place – energy, broadband, mobile, ...

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[hiring] Director Of Client Services @evolving-web

evolving-web Canada last week customer-service full-time

May 26, 2023 - evolving-web is hiring a remote Director of Client Services. 📍Location: Canada.
Do you want to take a leadership position at a growing digital agency and take our client relationship management practice to the next level?
Evolving Web’s Director of Client Services balances client demands with internal planning, ensuring that we deliver high-calibre web design and development services and work collaboratively with clients. You will be responsible for client retention by maintaining senior-level relationships and identifying additi...

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Client Services Representative

WorkWave Remote, OR 4w ago full-time other transportation-logistics-suppl...

TEAM Software by WorkWave is looking for a Client Services Representative that has good technical knowledge and can communicate effectively to understand varying issues and explain their solutions to our customers. This person must also be client-oriented and patient when dealing with difficult situations in order to consistently provide top notch customer service.
Why work for WorkWave? WorkWave is unique in that it has a large, established base of loyal customers but also has enormous growth opportunities in multiple areas. We support every s...

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Client Services Manager

EL Education (Formerly Expeditionary Learning) NY, US $65,000 - $70,000 4w ago

Client Services Manager
ABOUT THE ORGANIZATION
EL Education is a national school transformation organization operating in 165 schools in 30 states and reaching over 45,000 students. Working in both district and public charter schools across the full K-12 spectrum, EL partners with schools to improve student achievement through an inquiry and project-based approach. EL schools inspire the motivation to learn, engage teachers and students in new levels of focus and effort, and transform schools into places where students and adults become leader...

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Associate Director/director, Client Services

Aperio Philanthropy New York, US $70,000 - $120,000 8w ago

About us
Aperio Philanthropy is a fundraising consulting firm that partners with nonprofits to realize their fundraising potential. We provide hands-on support that generates sustainable revenue growth and enables organizations to thrive.
Aperio was created for fundraisers by fundraisers. Every member of our team has successfully raised funds at leading nonprofits nationwide. With on-the-ground experience, we understand that the barrier to growth is rarely knowing what to do but rather how to get it done among competing priorities.
To simplify ...

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[hiring] Customer Support Engineer I @cloudwalk

CloudWalk Brazil yesterday customer-service full-time

Jun 07, 2023 - CloudWalk is hiring a remote Customer Support Engineer I. 📍Location: Brazil.
If you have fallen and risen, if you have broken and fixed, if you have dreamt and built, then you have grit. Then we speak the same language. Welcome to the Wolfpack.
About CloudWalk:
We are one of the fastest growing fintechs on the planet. We kick ass. A unicorn, with millions of happy customers, a hardcore team, and hundreds of millions in funding and revenue. But not your typical startup.
We build and learn, fast, and we want the hackers, the artist...

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[hiring] Customer Success Support Specialist @mood

Mood USA this week customer-service full-time

Jun 06, 2023 - Mood is hiring a remote Customer Success Support Specialist. 📍Location: USA.
Company Description
Locus Robotics is a leader in the rapidly growing eCommerce order fulfillment optimization space. Our solution helps warehouse owners attain 2-3X efficiency improvement over cart-picking operations, by empowering pickers to work collaboratively with our robots. All this is accomplished while integrating with the operator’s Warehouse Management System, utilizing and optimizing existing facility infrastructure.
This is an opportunity t...

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[hiring] Customer Advocate, Tier 1 Support @invision

InVision Northern America this week customer-service full-time

Jun 04, 2023 - InVision is hiring a remote Customer Advocate, Tier 1 Support. 📍Location: Northern America.
InVision made its name helping design teams create the world’s best digital products. We broadened our impact as a thought leader guiding organizations toward design maturity. We explored new territory by bringing those two streams together and pioneering visual collaboration. Now we’re taking what we've learned and built, and expanding our reach to designers and non-designers alike.
InVision is the visual collaboration platform powering ...

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[hiring] Customer Support Specialist @investnext

InvestNext USA last week customer-service full-time

May 31, 2023 - InvestNext is hiring a remote Customer Support Specialist. 📍Location: USA.
Simply put, syndication is when a group of people comes together to buy a real estate property. At InvestNext, we believe that syndications have the potential to shift the power and ownership of properties in every neighborhood into the hands of individuals and create more prosperous local communities
Our mission is to democratize real estate investing by providing a software platform that takes the frustration and manual work out of raising capital and ma...

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Customer Experience - Technical and Hardware Support Representative

Photobooth Supply Co City of Industry, California, United States last week full-time customer-support usa-only

This is a US only position with a strong preference for California based residents.
We call this position a "Customer Advocate" because it's your job to do just that: advocate for the best possible experience for our customers. Friendly, empathetic support can make someone's day, and we're committed to making every interaction - whether email, call, or chat - a fun and helpful one!
This is not a customer service position. There's a difference between customer service and customer support, which might sound confusing - so please read on!
We're...

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[hiring] Customer Support Specialist @teem

Teem Kenya last week customer-service full-time

May 28, 2023 - Teem is hiring a remote Customer Support Specialist. 📍Location: Kenya.
Care Coordinator

This is a FULLY Remote position for a US-based company.
Values
The company has core values that we believe in and expect from all our employees.
Dignity - Providing dignity and respect to our customers, caregivers and fellow employees
Service - We are providing high-quality service to our fellow employees and clients, we are to
be polite, friendly and understanding even during difficult situations.
Education - We believe in training and educ...

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Customer Support Specialist

LearnWorlds Anywhere last week support anywhere full-time

What you’ll do and how you’ll make an impact:
LearnWorlds is on a mission to educate. Our powerful all-in-one platform enables trainers, educators, and enterprises to create and offer unique learning experiences. The cloud-based e-learning platform offers tailor-made solutions, from creating whole e-learning websites to author online courses as well as providing the right tools to sell them on a B2B/B2C function. In this way, Learnworlds aims to offer a holistic online learning experience. A huge emphasis is being given to creating student sati...

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[hiring] Customer Support Engineer @ceros

Ceros USA last week customer-service full-time

May 27, 2023 - Ceros is hiring a remote Customer Support Engineer. 📍Location: USA.
🌎 Location: Remote within the US
⬆ Reporting Into: Director of Customer Support
💰Compensation: $70,000-$80,000 base salary, based on qualifications and experience.

About Ceros
Join us as Ceros embarks on the next chapter in our mission to unlock creativity. Ceros is evolving into an essential resource and destination for professional creatives the world over. Our growing suite of cloud-based tools empower professional creators to push beyond their design boun...

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[hiring] Customer Support Specialist @selzy

Selzy Brazil last week customer-service full-time

May 27, 2023 - Selzy is hiring a remote Customer Support Specialist. 📍Location: Brazil.
Selzy is an email marketing service. Clients (B2B) choose us to increase sales and communicate with their clients in different channels. Yes, we can do more than just emails - we are developing a marketing automation platform.
We have been working in the Eastern European market for more than 10 years, but with the same persistence of a startup and love for our users, we create wow functionality, develop new products, and provide the best support in the world...

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[hiring] Customer Support Lead @creative Market

Creative Market Canada 2w ago customer-service full-time

May 22, 2023 - Creative Market is hiring a remote Customer Support Lead. 📍Location: Canada.
Creative Market is the world’s leading marketplace for design - a platform where creators from across the globe buy and sell digital high-quality design assets. We’re passionate about building tools and experiences that make design beautiful, effective, and accessible to everyone.
With many jobs, you have to pick between having a huge impact on the organization (small team) or having a huge impact on the world (big product), but at Creative Market - you ...

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[hiring] Customer Support Specialist @fluorescent Design Inc.

Fluorescent Design Inc. Canada 2w ago customer-service full-time

May 21, 2023 - Fluorescent Design Inc. is hiring a remote Customer Support Specialist. 📍Location: Canada.
Fluorescent Design Inc. is hiring a Customer Support & Quality Assurance Specialist in Canada.
About
Fluorescent is a fully-remote eCommerce software design and development company located in second bedrooms and home offices across Canada. As official Shopify partners, we actively develop and maintain a small catalogue of premium Shopify templates (called “themes”).
Our team is small, but growing. We value autonomy, collaboration, and emp...

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[hiring] Customer Support Engineer @vaultplatform

Vaultplatform UK 2w ago customer-service full-time

May 20, 2023 - Vaultplatform is hiring a remote Customer Support Engineer. 📍Location: UK.
Say hello to Vault Platform
Some of the biggest problems people can face in their careers are harassment, discrimination, fraud, and corruption. We’re on a mission to change work culture and enable trust and integrity in organizations so they can become the best version of themselves.
Our product is a fast-growing SaaS platform that empowers employees and their organizations to track, report, and resolve misconduct in the workplace. Following our successfu...

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[hiring] Ukg Customer Support Specialist @wurk

Wurk USA 2w ago customer-service full-time

May 19, 2023 - Wurk is hiring a remote UKG Customer Support Specialist. 📍Location: USA.
Looking to join an organization where you feel valued and encouraged to achieve your dreams? We are actively looking for individuals who align with our values and are passionate about thriving in a fast-paced, ever-changing industry. In 2015, Wurk created the cannabis industry's very first all-in-one workforce management solution. Our dynamic system is utilized to streamline operations, minimize regulatory risks, and manage payroll, HR, timekeeping, and tax ...

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Ft Customer Support Agent

Rupa Health North Attleboro, MA 2w ago entry-level full-time other wellness-and-fitness-services work-from-home

Rupa Health, a small team backed by top investors and advisors in Silicon Valley, is growing super quickly and they're looking for a full time customer support agent (remote) to start in May or April. Your work will directly impact the health and quality of life of integrative medicine practitioners and patients around the world, and you'll work as part of their Customer Support team. They're the largest team in the company and growing quickly!
This role is mainly a customer service position but also includes:
- Clerical work
- Administrative...

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Ft Customer Support Agent

Rupa Health Palm Coast, FL 2w ago entry-level full-time other wellness-and-fitness-services work-from-home

Rupa Health, a small team backed by top investors and advisors in Silicon Valley, is growing super quickly and they're looking for a full time customer support agent (remote) to start in May or April. Your work will directly impact the health and quality of life of integrative medicine practitioners and patients around the world, and you'll work as part of their Customer Support team. They're the largest team in the company and growing quickly!
This role is mainly a customer service position but also includes:
- Clerical work
- Administrative...

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Ft Customer Support Agent

Rupa Health Palm Beach Gardens, FL 2w ago entry-level full-time other wellness-and-fitness-services work-from-home

Rupa Health, a small team backed by top investors and advisors in Silicon Valley, is growing super quickly and they're looking for a full time customer support agent (remote) to start in May or April. Your work will directly impact the health and quality of life of integrative medicine practitioners and patients around the world, and you'll work as part of their Customer Support team. They're the largest team in the company and growing quickly!
This role is mainly a customer service position but also includes:
- Clerical work
- Administrative...

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Ft Customer Support Agent

Rupa Health Buffalo Grove, IL 2w ago entry-level full-time other wellness-and-fitness-services work-from-home

Rupa Health, a small team backed by top investors and advisors in Silicon Valley, is growing super quickly and they're looking for a full time customer support agent (remote) to start in May or April. Your work will directly impact the health and quality of life of integrative medicine practitioners and patients around the world, and you'll work as part of their Customer Support team. They're the largest team in the company and growing quickly!
This role is mainly a customer service position but also includes:
- Clerical work
- Administrative...

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Mid-market Customer Support Coordinator

Cision 3w ago customer-support customer-experience cloud saas social-media full-time usa

Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.
We are looking for associates who get excited at the idea of building relationships and helping customers be successful with Cision's products and solutions. Candidates who are motivated, welcome a challenge, and aren’t afraid o...

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[hiring] Customer Support Extraordinaire @home Maid Better

Home Maid Better Ecuador 3w ago customer-service full-time

May 18, 2023 - Home Maid Better is hiring a remote Customer Support Extraordinaire. 📍Location: Ecuador.
Are you ready to shine as the face of a dynamic, innovative house-cleaning company? Do you possess the magic touch to leave customers dazzled and delighted? If you're passionate about delivering exceptional customer service and seeking a remote opportunity unlike any other, keep reading because we have an extraordinary opportunity just for you!
At Home Maid Better, we're not just another house cleaning company. We are the masters of transform...

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Customer Support Representative

Perspective.co 3w ago customer-support customer-experience google-analytics social-media feedback full-time anywhere

About Perspective
Hi, we are Perspective and we are grateful you found your way to our job ad. We are building the fastest & easiest Mobile Funnel platform for modern marketers. What are Mobile Funnels? Interactive, mobile-first landing pages. We think many things in the marketing world are not as they should be and want to change that. We are a profitable bootstrapped company, with a team of 25 and more than 4000 paying customers including Snocks, Adbaker, PLANTED and awork. We hope you can see yourself in this job below. Enjoy reading! 🚀

Ab...

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Customer Support Specialist

Gather Seattle, WA 3w ago full-time customer-support anywhere-in-the-world

Are you personable, solution-oriented, and driven to provide exceptional customer service?
Gather is a dynamic Software-as-a-Service (SaaS) company that is transforming the world of interior design. Our innovative platform is trusted by design teams around the globe, helping them collaborate, innovate, and bring their creative visions to life. We're proud of the product we've built and the community we serve, but we know our greatest strength lies in our team.
As we continue to grow, we're in search of a Customer Support Specialist to join our ...

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Remote Customer Support Agent

Foundever H. Cuellar Estates, TX 3w ago entry-level full-time other motor-vehicle-manufacturing

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the ag...

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[hiring] Customer Support Manager @gimmemore

GimmeMore Germany 4w ago customer-service part-time

May 11, 2023 - GimmeMore is hiring a remote Customer Support Manager. 📍Location: Germany.
About the job
We at 360 Digital Starters want to help everyone thrive in all aspects of life. To achieve this, we offer a personality tool, TerraYou, that individuals and businesses can use to easily build a clear picture of their true selves, pinpoint their skills, identify areas for growth, and harness the knowledge to live a fulfilling and balanced life.
We care deeply about getting our customers the help they need to resolve their problems. In time, ...

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Customer Support Agent

CoinFlip 4w ago customer-support trading express full-time usa

CoinFlip is a leading fintech company powered by cryptocurrency. Believing everyone deserves to participate in the new digital economy, the company operates one of the world’s largest networks of cryptocurrency ATMs — with over 4,000 active kiosks — as well as an over-the-counter trading desk. In 2022, CoinFlip became an international company by expanding into Canada, and launched CoinFlip Ventures, a new initiative designed to support start-up companies.
CoinFlip placed No. 60 on the 2021 Inc. 5000 list of the nation’s fastest-growing private...

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Customer Support Specialist

Endcrawl Remote 4w ago full-time customer-support startups telecommute flexible-hours

Endcrawl is looking for a new Customer Support Specialist to help thousands of filmmakers get their film and TV projects across the finish line.
You'll be responsible for providing world-class customer support to filmmakers who use Endcrawl.com to make their film and TV end credits.
You'll respond to customer email queries, customize end credits projects, and help create both public and internal documentation. You’ll become one of the world’s pre-eminent experts at driving our SaaS app.
During training, you'll be expected to be proactive, ask l...

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Customer Support Agent

CoinFlip Chicago, IL 4w ago crypto cryptocurrency training technical support growth financial fintech full-time startups telecommute flexible-hours

CoinFlip
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CoinFlip is a leading fintech company powered by cryptocurrency. Believing everyone deserves to participate in the new digital economy, the company operates one of the world’s largest networks of cryptocurrency ATMs — with over 4,000 active kiosks — as well as an over-the-counter trading desk. In 2022, CoinFlip became an international company by expanding into Canada, and launched CoinFlip Ventures, a new initiative designed to support start-up comp...

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Customer Support Lead

Swing Education 4w ago customer-support tech-support customer-experience teaching customer-service full-time anywhere

ABOUT SWING:
On average, U.S. students are with substitute teachers for 5% of the typical school year. That means our students have substitute teachers for more than six months of their K-12 school career. The problem? We're suffering from a national shortage of substitute teachers. Swing Education is focused on tackling the substitute teacher shortage. Our online platform makes it easy for great schools and quality subs to find each other. We help schools access more subs and offload tedious work associated with managing a pool of substitute t...

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[hiring] Technical Customer Support @tempo

Tempo Portugal 4w ago customer-service full-time

May 09, 2023 - Tempo is hiring a remote Technical Customer Support. 📍Location: Portugal.
About The Job
Tempo is looking for a sharp, customer-savvy Support agent for the Customer Service and Support Team to support our customers. If you want to work for a fast-growing, exciting software company and help customers ranging from startups to large corporations around the globe keep reading.
This isn’t a call center gig. You’ll be helping identify and resolve complex issues, working with a broad range of technologies, people, and products.
Here’s an...

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[hiring] Customer Support Specialist - Tier 1 @canopy

Canopy USA 4w ago customer-service full-time ohio

May 09, 2023 - Canopy is hiring a remote Customer Support Specialist - Tier 1 (Ohio). 📍Location: USA.
Customer Support Specialist - Tier 1
Canopy, Draper UT
Location: Remote - Ohio
About Us
Canopy is a fast-growing SaaS company in Draper, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry.
Our goal is to help our clients unlock the firm they've always wanted with our Practice Management Suite. We place strong emphasis o...

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[hiring] Customer Support Specialist @gigs

Gigs USA 4w ago customer-service full-time

May 08, 2023 - Gigs is hiring a remote Customer Support Specialist. 📍Location: USA.
In short: Full-time, remote position. Please only apply if you are currently residing in the US.

We are Gigs
-
Gigs is for telecommunications what Stripe is for payments
. We empower brands to offer their own mobile service for smartphones and wearables:
-
Businesses
can brand and launch their own phone plans. This allows companies to create smooth customer experiences, attract and monetize new users and unlock new revenue streams.
-
Consumers
can sig...

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[hiring] Customer Support Specialist - Tier 1 @canopy

Canopy USA 4w ago customer-service full-time

May 08, 2023 - Canopy is hiring a remote Customer Support Specialist - Tier 1. 📍Location: USA.
Customer Support Specialist - Tier 1
Canopy, Draper UT
Location: Remote - Utah
About Us
Canopy is a fast-growing SaaS company in Draper, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry.
Our goal is to help our clients unlock the firm they've always wanted with our Practice Management Suite. We place strong emphasis on delig...

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[hiring] Customer Support Manager @rotera

Rotera USA 4w ago customer-service full-time

May 07, 2023 - Rotera is hiring a remote Customer Support Manager. 📍Location: USA.
About Rotera
Rotera is a team of passionate advisors and engineers that develop advanced healthcare automation solutions. Leveraging industry leading technology platforms we build solutions that deliver intelligent information to healthcare customers. We engage with health systems, payers, healthcare technology companies, and healthcare services organizations, allowing them to leverage advanced technology to improve the efficiency and effectiveness of every human...

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Customer Support Rep

LeadSimple, Inc. Washington State, U.S.A. 4w ago full-time design anywhere-in-the-world

🚀 Want to join a team of A players in an exciting, high-growth, entrepreneurial environment?
We’re a small team solving big problems in the property management industry. Bootstrapped since 2013, we're passionate about helping small businesses simplify growth and streamline operations, providing the leading CRM in our space.
The long version of our story: Back when web 2.0 was a thing (get off my lawn!) LeadSimple’s founders started a lead generation business connecting landlords with property management companies. Witnessing the challenges lead...

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Customer Support Manager

Swing Education 4w ago customer-support customer-experience teaching recruiting payroll full-time anywhere

Swing's Customer Experience (CX) team seeks to empower our users through easy self-service and provide guidance and expertise when our schools and subs need us. As a Customer Support Manager, you’ll be responsible for providing world-class customer support, identifying customer pain points, and escalating inefficiencies you identify in our support processes. You will be responsible for proposing changes and creating scalable solutions. You will oversee team leads to ensure the quality and world-class service standards are met and hold them acco...

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Customer Support Representative

EmpowerDB ON, CA $40,000 5w ago

EmpowerDB is a web-based database used primarily by domestic violence and sexual assault service providers to collect, manage, analyze, and report information about the work they do. Each organization that uses EmpowerDB has a system customized to meet their specific needs. In addition to being a user-friendly, secure, and versatile database, what makes EmpowerDB stand out is the highly personalized and comprehensive support each customer is provided.
We are seeking a full time customer support representative to join our team. We offer a flexib...

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[hiring] Customer Support Analyst @interapt

Interapt USA 5w ago customer-service contractor

May 02, 2023 - Interapt is hiring a remote Customer Support Analyst. 📍Location: USA.
Customer Support Analyst
At Interapt we transform clients and empower humans with technology. Interapt is a world-class technology services company that attracts and develops the best talent while providing an opportunity to those both with IT experience and those without doors are open for all. We are building a thriving, inclusive technology ecosystem that invests in people and communities. Our organizational commitment to social responsibility is not an afte...

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Customer Support & Training Representative - Nh, Ma, Ct

Little Green Light Washington, US $60,000 - $75,000 5w ago

Little Green Light is growing again, and we are looking for a full-time Customer Support and Training Representative with prior fundraising and donor management software experience who will complement our outstanding customer support and training team.
As a Customer Support Representative for Little Green Light, your passion for providing exceptional customer service and virtual training resources will contribute to a key hallmark of LGL. You will act as the first line of response for LGL customers and communicate through email in an open, help...

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Customer Support and Success Role

RoasterTools Portland Oregon 5w ago contract customer-support anywhere-in-the-world

Customer Support and Success Job Description
(What we like to call Customer Happiness)
Do you love technology that makes your day-to-day life easier? At RoasterTools, we’re passionate about helping coffee roasters get more coffee out the door by streamlining the weekly sales and production planning process.
Why build an app that automates so much of the day-to-day drudgery of running a roastery? Because we believe that our customers should spend more time on the people around them - their team, their customers and the community they live in -...

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[hiring] Customer Support Associate - Billing & Accounts @webflow

Webflow UK, Ireland 5w ago customer-service full-time

Apr 30, 2023 - Webflow is hiring a remote Customer Support Associate - Billing & Accounts. 📍Location: UK, Ireland.
At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortu...

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[hiring] B2b Customer Support Representative @keeper Security, Inc.

Keeper Security, Inc. USA 5w ago customer-service full-time

Apr 30, 2023 - Keeper Security, Inc. is hiring a remote B2B Customer Support Representative. 📍Location: USA.
Keeper is hiring talented B2B Customer Support Representatives to join the Keeper Customer Support team. This is a 100% remote position!
Keeper’s applications have millions of users around the world and thousands of Enterprise customers. Join one of the fastest growing Cybersecurity companies and gain valuable skills working on technical support with current customers to handle requests, complaints and feedback via phone and email throug...

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Customer Support Executive

Close Remote 5w ago full-time customer-support americas-only 100-remote

About Us Close is a bootstrapped, profitable, 100% remote, ~70 person team of thoughtful individuals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again.
We ❤️ startups & SMBs. Since 2013, we’ve been building a CRM that focuses on better communication, without the hassle of manual data entry or complex UI. Our goal: double the productivity of every sales rep.
We are hiring a Customer Support Executive to help us provide an excellent service experience to our customers. Join a team th...

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Customer Support Advocate, Americas

Hospitable.com Spokane, Washington, United States 6w ago full-time customer-support anywhere-in-the-world remote

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.
We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it.
We are bold, like risks, and take on big challenges together. Our customers love the product, provide valuable feedback, and trust us to rapidly help them with more of their problems.
Feel free to join in one of our upcoming Townhalls on Clubhouse to experien...

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[hiring] Customer Support Advisor @ueni

Ueni Mexico 6w ago customer-service full-time

Apr 26, 2023 - Ueni is hiring a remote Customer Support Advisor. 📍Location: Mexico.
Who are we?
Pronounced "You and I", UENI provides low-cost, easy solutions to help small businesses get online and grow their business. Our goal is to simplify what small businesses need to do in order to get more visibility, customer leads, and sales.
UENI is a SaaS platform for Small Business Owners. Unlike DIY website builders that only provide a toolkit but expect the business owner to do all the work, we combine technology with human support and do all the ...

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[hiring] Customer Support Specialist @delivery Solutions

Delivery Solutions USA 6w ago customer-service full-time l1

Apr 24, 2023 - Delivery Solutions is hiring a remote Customer Support Specialist (L1). 📍Location: USA.
As an L1 - Customer Support Specialist , you are expected to provide excellent customer service to our clients. You will be responsible for US-based L1 Support for our customers over email and support tools and provide Functional product support.
* Must live in or be willing to relocate at their own expense to one of the following states to be eligible for hire: Texas, Tennessee, Pennsylvania, South Carolina, Louisiana, Iowa, Georgia, North C...

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[hiring] Customer Support Operations Developer | Zendesk Administrator @shippo

Shippo USA 7w ago customer-service full-time

Apr 20, 2023 - Shippo is hiring a remote Customer Support Operations Developer | Zendesk Administrator. 📍Location: USA.
Before you read on, take a look around you. Everything you see has been shipped, often multiple times before reaching its destination. Global e-commerce sales are expected to total $5.5 trillion worldwide in 2022 and continue growing over the next few years. Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce.
Our mission is to make merchants s...

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Customer Support Representative I

Renaissance 7w ago customer-support call-center ms-office talent-acquisition statistics full-time usa

The Customer Support Representative I responds to tier one customer inquiries (internal and external) via our phone, chat or email clients, while upholding our Support Vision statement of providing a warm, personalized and consultative experience to delight each individual with a quality interaction.
In this role, you will:
-
Effectively communicate (via clear, concise instructions) with customers via phone, chat or email to answer tier one questions and/or troubleshoot tier one issues on supported operating systems and browsers, applying t...

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Remote Customer Support Agent

Foundever New York, NY 7w ago entry-level full-time other outsourcing-and-offshoring-con...

Sykes and Sitel are now Foundever™
At Foundever, we believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. We have more than 20 years of experience hiring for our customer support roles - our modernized application technology benefits our customers and you! As a Remote Customer Service Agent for Foundever, you will provide support to customers right from the safety, comfort, and convenience of...

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Customer Support Specialist

DreamBox Learning 7w ago customer-support tech-support customer-experience salesforce saas freelance-contract usa

About the Role:
The Customer Support Specialist contractor aids internal and external customers by providing assistance with DreamBox product questions, software features and functionality, and rostering. They are accountable for ensuring that the support experience is exceptional for all customers.
This role requires direct communication with customers via phone, email, live chat, and/or video-conferencing. Customer Support Specialists will triage and resolve customer issues whenever possible and escalate for additional technical support wher...

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Customer Support Manager

MailerLite USA 7w ago full-time customer-support anywhere-in-the-world

MailerLite is one of the fastest-growing email marketing services, helping more than 1 million businesses around the world to keep in touch with their customers. Today, we are a team of more than 140 dreamers, adventurers, and world travelers passionate about what we do and believe in, and we are ready for another talented person to join the party. 🚀
We are looking for a smart, empathetic Customer Support Manager to join our growing team and help us continue delivering exceptional customer experience to the users of our apps. They should be a f...

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Customer Support Agent - Remote | Wfh

Get.It Recruit - Administrative New York, NY 7w ago entry-level contract other human-resources-services

We're seeking a passionate and dedicated Customer Support Agent to join our team and help us spread our love for better at-home dining experiences! As a Customer Support Agent, you'll be an integral part of our Customer Experience team, working directly with our valued customers to provide exceptional service and maintain strong relationships.
This is a fully remote position with flexible scheduling options, including rotating shifts that may include nights, weekends, and holidays. Our ideal candidate is a natural problem-solver with a proven t...

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Customer Support Agent - Remote | Wfh

Get It Recruit - Hospitality Atlanta, GA 7w ago entry-level full-time other human-resources-services

We're seeking a talented Customer Support Specialist to join our team! As our Customer Support Specialist, you will have the opportunity to provide exceptional service to our clients and ensure they have a great experience using our product. If you're a detail-oriented, self-learner who loves troubleshooting software issues and providing clients with solutions that meet their business needs, then we want to hear from you!
This is a full-time position with hours from 11:00am - 8:00pm EST. You'll be responsible for responding to client inquiries ...

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Customer Support Team Lead

SimpleTexting Miami Beach, FL 7w ago full-time customer-support usa-only usa

We’re seeking a hard-working Customer Support Team Lead as we continue to expand our team. The team lead will be responsible for a specific group of Customer Support Specialists and will focus on improving their teams’ performance, processes, and more. Most importantly, you'll be responsible for ensuring we continue to live up to and exceed our customers expectations as we deliver an outstanding customer experience.
At SimpleTexting we’re on a mission to help SMBs make an impact by communicating with their audience using text messages.
One of t...

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[hiring] Level 2 Customer Support Engineer @cloudsmith

Cloudsmith USA 8w ago customer-service full-time

Apr 13, 2023 - Cloudsmith is hiring a remote Level 2 Customer Support Engineer. 📍Location: USA.
About Cloudsmith
Cloudsmith (https://cloudsmith.com), your friendly neighbourhood Package Management startup is a fully-managed 24/7 Software-as-a-Service (SaaS) for securely storing, scanning and sharing assets, packages, and containers. We have shipped millions of software packages for companies around the world and specifically help with: (1) development, for building pipelines and managing dependencies; (2) deployment, for delivery to servers; an...

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Customer Support Agent - Remote | Wfh

Get.It Recruit - Administrative New York, NY 8w ago entry-level contract other human-resources-services

We're seeking a passionate and dedicated Customer Support Agent to join our team and help us spread our love for better at-home dining experiences! As a Customer Support Agent, you'll be an integral part of our Customer Experience team, working directly with our valued customers to provide exceptional service and maintain strong relationships.
This is a fully remote position with flexible scheduling options, including rotating shifts that may include nights, weekends, and holidays. Our ideal candidate is a natural problem-solver with a proven t...

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[hiring] Us Customer Support Specialist @docfox

DocFox South Africa 8w ago customer-service full-time

Apr 12, 2023 - DocFox is hiring a remote US Customer Support Specialist. 📍Location: South Africa.
DocFox is the leading provider of automated business account opening software, trusted by over 250 global clients, including banks, crypto platforms, fintechs, and credit unions. Expanding rapidly throughout the US, we are uniquely positioned to continue growing, having built a resilient business with an unparalleled team of individuals driving innovation in financial services in the world's biggest market.
DocFox is a cloud-based SaaS application...

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Customer Support Advisor

Ueni Ltd 8w ago customer-support seo customer-experience customer-service saas full-time anywhere

Who are we?
Pronounced 'You and I', UENI provides low-cost, easy solutions to help small businesses get online and grow their business. Our goal is to simplify what small businesses need to do in order to get more visibility, customer leads, and sales.
UENI is a SaaS platform for Small Business Owners. Unlike DIY website builders that only provide a toolkit but expect the business owner to do all the work, we combine technology with human support and do all the work for them. Website, SEO, Google My Business verified listing, hosting, custom do...

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Customer Support Manager

MailerLite USA 8w ago full-time customer-support anywhere-in-the-world

MailerLite is one of the fastest-growing email marketing services, helping more than 1 million businesses around the world to keep in touch with their customers. Today, we are a team of more than 140 dreamers, adventurers, and world travelers passionate about what we do and believe in, and we are ready for another talented person to join the party. 🚀
We are looking for a smart, empathetic Customer Support Manager to join our growing team and help us continue delivering exceptional customer experience to the users of our apps. They should be a f...

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[hiring] Customer Support Engineer @electroneek

ElectroNeek LATAM 8w ago customer-service full-time

Apr 10, 2023 - ElectroNeek is hiring a remote Customer Support Engineer. 📍Location: LATAM.
Description
About ElectroNeek
ElectroNeek empowers IT Service Providers to bring complex Hyperautomation technologies to 200M+ small and medium-size clients with no-code tools, partner-centric support and disruptive business models. With customers ranging from boutiques and newcomers in the automation-as-a-service industry to established market players like Xerox, Compasso and Ricoh, ElectroNeek provides best-in-class services including ultimate GTM supp...

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[hiring] Customer Success Manager @workmotion

WorkMotion Spain this week customer-service full-time german-speaking

Jun 06, 2023 - WorkMotion is hiring a remote Customer Success Manager (German Speaking). 📍Location: Spain.
We are looking for a German speaking Customer Success Manager who will form the link between WorkMotion's HR platform and our international clients. The Customer Success Manager will manage the entire lifecycle of our clients, focusing on HR topics, such as onboarding our clients to the WorkMotion online platform, onboarding our clients' employees, managing employees, coordinating payroll, understanding labor law.
You will thrive in this r...

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Customer Success Manager

LivePerson Anywhere in US this week support anywhere full-time

LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.
You’ll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace a...

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[hiring] Customer Success Operations Manager @birdeye

Birdeye USA this week customer-service full-time

Jun 05, 2023 - Birdeye is hiring a remote Customer Success Operations Manager. 📍Location: USA.
Once upon a time, local businesses could attract customers through advertising and word of mouth. However, that has all changed. Today consumers choose where to spend their money based on online reputation and digital experiences. Modern companies must deliver exceptional experiences that create repeat customers and need a platform that can do this at scale. Local businesses often need help to overcome the complexity and inefficiencies of using multip...

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[hiring] Customer Success Manager @qualio

Qualio Europe this week customer-service full-time

Jun 04, 2023 - Qualio is hiring a remote Customer Success Manager. 📍Location: Europe.
About Us
Qualio is on a mission to empower life science teams to launch and scale life-saving products. We’re doing that by building a connected and integrated quality management platform for the entire life science ecosystem. Qualio is trusted by 100s of highly regulated international customers, ranging from the bleeding edge of computational biology and machine learning to household names in mRNA vaccine development.
The Qualio team is all-remote, and curren...

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[hiring] Customer Success Manager @splash

Splash USA this week customer-service full-time

Jun 03, 2023 - Splash is hiring a remote Customer Success Manager. 📍Location: USA.
At Splash we believe that nothing is more powerful than human connection. With that our goal is to bring people together at events in a meaningful way and how we communicate to potential attendees sits at its core.
What we’re looking for 🔎
As a Customer Success Manager, you will be a strategic advisor to our Mid-Market/Enterprise customers’ event marketing initiatives. You will oversee Splash platform adoption, value realization throughout the customer lifecycle,...

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Customer Success Manager

Level AI Anywhere in US this week support anywhere full-time

Level AI is a Series B funded Mountain View, CA-based startup innovating in the Voice AI space. We are backed by top VCs, technologists from Silicon Valley, and industry experts. We are on a mission to revolutionize the customer sales experience for businesses. We are innovating in speech AI, NLP/NLU, and information retrieval systems to bring customers and businesses closer to one another.
As a critical member of the team, your work will be cutting-edge technologies and will play a high-impact role in shaping the future of AI-driven enterprise...

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[hiring] Customer Success Manager, Smb @splash

Splash USA this week customer-service full-time

Jun 02, 2023 - Splash is hiring a remote Customer Success Manager, SMB. 📍Location: USA.
At Splash we believe that nothing is more powerful than human connection. With that our goal is to bring people together at events in a meaningful way and how we communicate to potential attendees sits at its core.
What we’re looking for 🔎
As a SMB Customer Success Manager, you will be a point of contact to our customers' in-person and virtual marketing initiatives and will use tools to oversee Splash adoption, ongoing engagement and renewal initiatives with...

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Customer Success Manager

Salesmsg Delray Beach, FL this week full-time customer-support americas-only customer-relationship-manageme... documentation sales-management sass 50-000-74-999-usd

At Salesmsg, we believe that having conversations is good for business. And the easiest, fastest, and most effective way to create conversations is with SMS text messaging.
Salesmsg is the leading conversational messaging platform for sales, marketing, and support teams. Ranked 27th on Inc. 5000 Fastest Growing Companies in America in the Southeast and the #1 SMS App on HubSpot, Salesmsg is a fast-growing SaaS platform that helps thousands of businesses to attract, engage, convert, and care for their customers over SMS text messaging.
We have b...

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[hiring] Senior Customer Success Manager @investnext

InvestNext USA last week customer-service full-time

May 31, 2023 - InvestNext is hiring a remote Senior Customer Success Manager. 📍Location: USA.
At InvestNext, we exist to empower investors around the world, making it easy for them to manage the real estate investment process so they can focus on building meaningful relationships to impact their communities. Our Customer Success team is critical to advancing our mission as the people managing the long-term customer experience and growth, ensuring our customers have the support to accomplish their ambitious outcomes.
As a Senior Customer Success...

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[hiring] Customer Success Manager - Enterprise Accounts @rollbar

Rollbar USA last week customer-service full-time

May 29, 2023 - Rollbar is hiring a remote Customer Success Manager - Enterprise Accounts. 📍Location: USA.
At Rollbar, our mission is to help developers build software quickly and painlessly. We are a ~40-person team based in San Francisco, Barcelona, and Budapest.
Over 100,000 developers use our product to innovate faster and decrease time to market while maintaining the best-in-class customer experience. Rollbar is used by some of the best engineering teams in the world, including Twilio, Salesforce and Twitch.
Customer Success works with a be...

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Customer Success Manager

Tebra Anywhere in US last week support anywhere full-time

The Customer Success Manager (CSM) will be responsible for providing strategic guidance and support to customers. The CSM will work with customers to identify key performance metrics, increase usage of the product, and assist with utilizing the platform to communicate with and retain their patients, manage their practice’s workflow, and meet their digital marketing goals. The CSM will be a skilled problem solver who can diagnose customer issues, formulate a strategy, and deliver results. The CSM will work collaboratively with a team to address ...

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[hiring] Customer Success Manager @opal

OPAL USA last week customer-service full-time

May 28, 2023 - OPAL is hiring a remote Customer Success Manager. 📍Location: USA.
About the Job
As a Customer Success Manager you will be the primary point of contact for our user base with some of the biggest brands in the world. You will be working to understand their business, goals, and helping define what success looks like.
In close collaboration with a Growth Account Executive counterpart, you’ll develop account strategies to ensure Opal is demonstrating value for the customer. In addition, you will own renewals and potential growth oppor...

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[hiring] Customer Success Manager @evisit

eVisit USA last week customer-service full-time

May 25, 2023 - eVisit is hiring a remote Customer Success Manager. 📍Location: USA.
Company Background
eVisit, Headquartered in Mesa, AZ, is a Telemedicine software company seeking to revlutionize healthcare delivery by creating physician-first tools that fundamentally simplify healthcare. Our HIPPA compliant telemedicine software was built for providers, medical physicians, to optimize patient flow and boost practice revenue; while providing added convenience and high-quality care to patients, whether at work, home, or on the road.
Requirements...

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[hiring] Customer Success Manager - Enterprise @gearset

Gearset UK 2w ago customer-service full-time

May 24, 2023 - Gearset is hiring a remote Customer Success Manager - Enterprise. 📍Location: UK.
Many companies pay lip-service to “Customer Success”. At Gearset, we’re looking for experienced Customer Success and Account Managers to join a company where it’s a core part of our DNA.
If you join us you’ll get to work in a high-trust environment where you’re given the freedom and support to succeed without internal politics and endless red-tape. Our customer success team is class leading, and we’ll set you up to succeed with industry recognised t...

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[hiring] Enterprise Customer Success Manager @fable

Fable Canada 2w ago customer-service full-time

May 23, 2023 - Fable is hiring a remote Enterprise Customer Success Manager. 📍Location: Canada.
About Fable
Fable is a Toronto-based accessibility company that is helping Fortune 500 companies make their digital products accessible to a billion people with disabilities worldwide. Recently listed as Linkedin’s top #3 for growing companies in Canada. We’ve built a platform that connects product teams to people with disabilities for user research and testing. We also provide custom accessibility training powered by people with disabilities. Our cu...

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[hiring] Customer Success Manager @quanthub

QuantHub USA 2w ago customer-service full-time

May 23, 2023 - QuantHub is hiring a remote Customer Success Manager. 📍Location: USA.
Job Overview
Quanthub is hiring a Customer Success Manager to oversee the entire customer journey, ensuring delightful experiences and fostering referenceable relationships. As the Customer Success Manager, you will be responsible for guiding customers through the sales process, onboarding, adoption, problem-solving, product improvement, and value growth. Join our team and play a crucial role in ensuring customer satisfaction and long-term success.
Company
Quan...

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[hiring] Customer Success Manager @spacelift

Spacelift EMEA 2w ago customer-service full-time

May 22, 2023 - Spacelift is hiring a remote Customer Success Manager. 📍Location: EMEA.
Spacelift is the most flexible management platform for infrastructure as code. Both small businesses and large enterprises use Spacelift to simplify how DevOps teams provision their infrastructure. Our customers appreciate the openness, flexibility, and customization that Spacelift provides. Thanks to Spacelift, teams are able to boost their productivity, automate manual processes, and ensure control and compliance.
We have raised over $20M in funding to adva...

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[hiring] Customer Success Manager @netomi

Netomi Northern America 2w ago customer-service full-time

May 22, 2023 - Netomi is hiring a remote Customer Success Manager. 📍Location: Northern America.
At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.
Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.
Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) ...

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[hiring] Customer Success Manager @magic

Magic Argentina 2w ago customer-service full-time

May 20, 2023 - Magic is hiring a remote Customer Success Manager. 📍Location: Argentina.
About Magic
Magic is a leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots in Silicon Valley, and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training.
Background
Our company came out of Y Combinator in 2015. Since then we've grown to 1000+ remote workers, with strong venture-backing (including Sequ...

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Customer Success Manager

WorkWave Anywhere in US 2w ago support anywhere

Managing our strategic customers requires an experienced, knowledgeable, empathic customer advocate to help our customers gain full value from our solutions. RealGreen by WorkWave offers all-inclusive solutions to manage your business, build and promote your brand, acquire new customers, and develop ongoing relationships to build loyalty for your lawn care company.

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[hiring] Customer Success Manager @john Snow Labs

John Snow Labs Northern America, Europe 2w ago customer-service contractor csm

May 19, 2023 - John Snow Labs is hiring a remote Customer Success Manager (CSM). 📍Location: Northern America, Europe.
Company Description
John Snow Labs is an award-winning AI and NLP company, accelerating progress in data science by providing state-of-the-art software, data, and models. Founded in 2015, it helps healthcare and life science companies build, deploy, and operate AI products and services. John Snow Labs is the winner of the 2018 AI Solution Provider of the Year Award, the 2019 AI Platform of the Year Award, the 2019 International ...

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[hiring] Customer Success Manager @autoleap

AutoLeap USA 3w ago customer-service full-time

May 17, 2023 - AutoLeap is hiring a remote Customer Success Manager. 📍Location: USA.
AutoLeap is building a world-class Customer Experience practice, and we are looking for driven, talented, and passionate Customer Success Managers to help make it happen. This is a unique opportunity to join on the ground floor, drive tangible impact for customers, and shape our customer success playbook.
About AutoLeap
AutoLeap is a full-suite shop management software for the auto repair industry. We are on a mission to improve the lives of shop owners around ...

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Enterprise Solutions - Customer Success Manager

Tempo Software 3w ago product-management program-management customer-experience salesforce teaching full-time usa-canada

About The Job
As an Enterprise Solutions - Customer Success Manager, you will own ultimate responsibility for the whole customer journey from on-boarding to renewal for our largest Fortune 500 clients.
An Enterprise Customer Success Manager is an experience-maker for our customers – passionate about consultative approaches to teaching customers how to solve a new problem or solve a problem differently using all Tempo group applications across ecosystems.
What the Role Involves
-
Guiding and teaching Enterprise customers to give them proacti...

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Customer Success Manager - Remote Option

Foley 3w ago mid-senior-level full-time strategy-planning-and-informat... human-resources-services

MISSION
Missions are accomplished with people, driving towards a greater purpose. Foley has been a trusted partner to motor carriers of all sizes. Our technologically advanced approach to DOT compliance automates many of the background screening and compliance requirements motor carriers must comply with- making it easier for them to onboard and retain the right driver for their business. At Foley we just don’t help our customers stay compliant – we help them thrive.
A positive attitude is everything. At Foley, we’ve created a culture that rewa...

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[hiring] Technical Customer Success Manager @wingtra-2

wingtra-2 Philippines 3w ago customer-service full-time

May 16, 2023 - wingtra-2 is hiring a remote Technical Customer Success Manager. 📍Location: Philippines.
Join the Wingtra team and become part of this venture-backed robotics scaleup with a global and international team of 160+ dedicated Wingtranauts who want to see their actions have a positive and lasting impact on the world. Founded more than 7 years ago at ETH Zurich, Europe’s leading robotics university, our goal is to build the best aerial robots to digitize the world at the push of a button and set the basis for faster and better decision...

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[hiring] Customer Success Manager @resilia

Resilia USA 3w ago customer-service full-time

May 15, 2023 - Resilia is hiring a remote Customer Success Manager. 📍Location: USA.
Resilia is looking to hire a Customer Success Manager — with clients, we call this role a Philanthropic Partnerships Manager — to make Resilia indispensable to philanthropic partners involved in our Funder Program. Philanthropic Partnership Managers serve as trusted advisors and are responsible for full lifecycle post-sales activities (e.g., onboarding, adoption, renewal, expansion) for enterprise grantmakers seeking to empower their grantees with access to Resi...

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[hiring] Customer Success Manager @knapsack

Knapsack USA 3w ago customer-service full-time

May 15, 2023 - Knapsack is hiring a remote Customer Success Manager. 📍Location: USA.
Customer Success Manager
Knapsack is a leading design system platform that is defining the category and changing the way companies build digital products. We provide critical infrastructure and services that help major enterprise digital product organizations stand up sustainable and scalable digital production operations. We support companies from the Fortune 100 to mid-market and are backed by some amazing investors (including Gradient Ventures, Slack Fund, F...

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[hiring] Customer Success Manager @intruder

Intruder UK 3w ago customer-service full-time

May 14, 2023 - Intruder is hiring a remote Customer Success Manager. 📍Location: UK.
Customer Success Manager
What we're offering (we know, everyone jumps to this section first!)
- Salary of £45,000 - £50,000 + Commission
- Share options so you benefit from our success
- 28 days paid holiday plus bank holidays, and an additional 5 unpaid if want them
- Flexible working - most of us work from home, but connection is good for the soul and the team so we'd love it if you popped into our Shoreditch office once or twice a week. Dogs welcome.
- R...

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Customer Success Team Manager

KnowBe4 Anywhere in US 3w ago support anywhere full-time

KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.
Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a “Great Place To Work” in 8 countries, plus we’ve earned numerous other pre...

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Regional Customer Success Manager

Renaissance 3w ago teaching customer-experience recruiting saas talent-acquisition full-time usa

Company Overview: At Nearpod, we believe teaching is the most important job in the world. Every day, we reach students through our learning platforms on Nearpod.com and Flocabulary.com. We have diverse backgrounds, but a shared goal of putting teachers and students first in everything that we do. We have won numerous awards including EdTech Digest’s 2018 Company of the Year. Recently, we were acquired by Renaissance to support the shared mission of accelerating learning for all. We’re looking for people with a lot of hustle, a lot of empathy, a...

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Customer Success Manager

Opal Portland, OR 3w ago mid-senior-level full-time customer-service technology-information-and-int... remote

About The Job
As a Customer Success Manager you will be the primary point of contact for our user base with some of the biggest brands in the world. You will be working to understand their business, goals, and helping define what success looks like.
In close collaboration with a Growth Account Executive counterpart, you’ll develop account strategies to ensure Opal is demonstrating value for the customer. In addition, you will own renewals and potential growth opportunities for a portion of your book of business.
About You
You are a passionate p...

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[hiring] Customer Success Manager @passion.io

Passion.io Spain 3w ago customer-service full-time

May 12, 2023 - Passion.io is hiring a remote Customer Success Manager. 📍Location: Spain.
PASSION.io helps people to make their dreams a reality by learning the skills from successful people. We call these successful people “Creators” and our mission is to empower these Creators to help millions of people by providing the platform to turn skills into mobile apps and we give them everything they need to run a successful online business from concept to monthly payout check. We are an international remote team with the majority of our business in t...

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Senior Customer Success Manager

1Password 4w ago teaching account-manager cli saas database-administration full-time canada

We all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
Our Customer Success team works proactively and prescriptively to help customers get the most value fr...

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Manager, Customer Success Managers

GitLab 4w ago devops docker aws azure cloud full-time emea

Manager, CSM - NEUR
The Manager, CSM, reports to the Director of Customer Success Managers.
Manager, CSM Job Grade
The Manager, CSM is a grade 9.
Manager, CSM Responsibilities
-
Mentor and enable the team to exceed company growth and retention forecasts
-
Work with the Customer Success Director to help establish and manage goals and responsibilities for CSMs
-
Manage a team of highly motivated, customer-focused CSMs to manage the overall health and care of accounts (e.g., onboarding customers, stage adoption, executive business reviews, and ...

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[hiring] Enterprise Customer Success Manager @driveniq

DrivenIQ USA 4w ago customer-service full-time

May 11, 2023 - DrivenIQ is hiring a remote Enterprise Customer Success Manager. 📍Location: USA.
Company Description
DrivenIQ, a technology DaaS Audience Data company, is a trusted partner to more than 300 direct clients and top media companies across the U.S., managing over $10M in ad revenue through our platforms annually.
We are looking for an experienced Enterprise Customer Success Manager to join our team. As an Enterprise Customer Success Manager, you will be responsible for managing and growing our relationships with our largest and most...

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[hiring] Bilingual Customer Success Manager @secureframe

Secureframe UK 4w ago customer-service full-time

May 11, 2023 - Secureframe is hiring a remote Bilingual Customer Success Manager. 📍Location: UK.
Want to join one of Forbes’ next billion dollar startups that’s backed by VCs such as Kleiner Perkins, Accomplice, Gradient Ventures (Google’s AI Fund), BoxGroup, Village Global, and many more? If so, Secureframe could be the place for you. Secureframe is on a mission to help organizations build trust and stay secure. Getting secure can take months, slowing a company’s speed-to-market and sales. We believe security—when done right—should accelerate...

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Customer Success Manager

1Password 4w ago salesforce teaching account-manager database-administration security full-time usa-canada

We all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
Our Customer Success team works proactively and prescriptively to help customers get the most value fr...

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Senior Customer Success Manager

Chain Worldwide 4w ago manager crypto technical software senior health engineering full-time startups telecommute flexible-hours

Chain is looking for an experienced and highly motivated Customer Success Manager candidate with a deep passion for blockchain technology. A passion for disruptive, exponential technologies in general is a bonus. Chain is an award-winning technology company that specializes in blockchain related services and software with production ready products in the market. chain.com As a Customer Success Manager you will report to the Chief Revenue officer and your primary responsibilities will include:
- You will manage the end-to-end business relation...

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Technical Customer Success Manager

Obol Lisbon, Portugal 4w ago manager web3 solidity ethereum training docker technical support developer software testing test devops cloud legal golang digital-nomad full-time startups telecommute flexible-hours

Obol
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Who Are We?
Obol Labs is a remote-first research and software development team focused on Proof of Stake infrastructure for public blockchain networks. Specific topics of focus are Internet Bonds, Distributed Validator Technology, and Multi-Operator Validation. The core team includes +20 members spread across +10 countries.
The core team is building the Obol Network, a protocol to foster trust-minimized staking through multi-operator validation. This will...

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[hiring] Enterprise Customer Success Manager @bloomfire

Bloomfire USA 4w ago customer-service full-time

May 07, 2023 - Bloomfire is hiring a remote Enterprise Customer Success Manager. 📍Location: USA.
Are you looking to join a fast-growing software company that is transforming how organizations share knowledge and insights? An organization with big name customers like Burberry, Conagra, Jackson Hewitt and Metlife in seemingly every industry or niche? One with a growing customer base and a proven product that users actually love?
Then join us in the knowledge engagement revolution at Bloomfire, one of Austin’s Best Places to Work.
The Role:
As an ...

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[hiring] Customer Success Manager @sourcefit

Sourcefit Philippines 4w ago customer-service full-time

May 06, 2023 - Sourcefit is hiring a remote Customer Success Manager. 📍Location: Philippines.
We are looking for an enthusiastic, technically minded, and very personable member to join our Customer Success team in the role of Customer Success Manager. Your main objective will be to help maintain strong customer relationships by helping them troubleshoot issues as well as helping them through the onboarding process.
The ideal candidate will be a strategic, results-driven Customer Success Manager that will work very closely with our customers and...

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[hiring] Customer Success Manager @multiplier

Multiplier India 4w ago customer-service full-time

May 06, 2023 - Multiplier is hiring a remote Customer Success Manager. 📍Location: India.
Want to join our rocketship? We're at the forefront of one of the most exciting evolutions of our generation - remote staffing. No longer do employers need to hire according to geography, and no longer do employees have to worry about proximity to work and daily commutes. Today, companies can hire the best talent they can find, anywhere in the world. And we make this all possible - welcome to Multiplier!
What's the opportunity?
Our Customer Success team is...

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[hiring] Senior Customer Success Manager @domaintools

DomainTools USA 5w ago customer-service full-time

May 04, 2023 - DomainTools is hiring a remote Senior Customer Success Manager. 📍Location: USA.
DomainTools is looking for a talented Customer Success Manager to help enable DomainTools customers to get the most out of our products. The ideal candidate will be a proven relationship builder and manager with a deep passion and curiosity about technology and start-ups.
You will use your extensive experience and consultative selling skills to communicate our solutions to a highly technical audience at some of the largest companies in the world. You ...

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Customer Success Operations Manager

Birdeye Anywhere in US 5w ago support anywhere full-time

Once upon a time, local businesses could attract customers through advertising and word of mouth. However, that has all changed. Today consumers choose where to spend their money based on online reputation and digital experiences. Modern companies must deliver exceptional experiences that create repeat customers and need a platform that can do this at scale. Local businesses often need help to overcome the complexity and inefficiencies of using multiple applications to manage and optimize their marketing and customer experience operations. Thei...

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[hiring] Customer Success Manager @gocertify

gocertify UK 5w ago customer-service full-time

May 03, 2023 - gocertify is hiring a remote Customer Success Manager. 📍Location: UK.
We're a rapidly growing startup seeking a passionate, driven Customer Success Manager with digital marketing knowledge to support our continued growth. This role involves managing, optimising and expanding our clients. As a small but growing team, this position has unlimited potential for progression.
What we do
Gocertify helps online retailers attract and verify students, key workers, under-26s, over-60s and other key groups with exclusive discounts. Our tech ...

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[hiring] Customer Success Manager @pragma Platform

Pragma Platform USA 5w ago customer-service full-time

May 02, 2023 - Pragma Platform is hiring a remote Customer Success Manager. 📍Location: USA.
About Pragma
Pragma is supporting healthy and vibrant online communities by creating a backend game engine— a platform of services and tools that enable game studios to launch live-service games.
You'll be joining a passionate, remote-first team (PT time zone) that has scaled games such as League of Legends and Destiny 2 and many more games at Riot, Bungie, PopCap, and EA. We have also scaled platforms at traditional tech companies including Google, Amaz...

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[hiring] Senior Customer Success Manager @multiplier

Multiplier India 5w ago customer-service full-time

May 01, 2023 - Multiplier is hiring a remote Senior Customer Success Manager. 📍Location: India.
A BIT ABOUT US
We're at the forefront of one of the most exciting evolutions of our generation - remote employment. No longer do employers have to hire according to geography, and no longer do employees have to worry about proximity to work and daily commutes. Today, companies can hire the best talent they can find, anywhere in the world. But they need employment solutions to help them streamline the processes…

We are Multiplier! Our global (digita...

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[hiring] Customer Success Manager @stack Exchange

Stack Exchange UK 5w ago customer-service full-time

May 01, 2023 - Stack Exchange is hiring a remote Customer Success Manager. 📍Location: UK.
Every developer has a tab open on Stack Overflow.
We are one of the most popular websites in the world - a community-based space focused on increasing productivity, decreasing cycle times, accelerating time to market, and protecting institutional knowledge.
Innovation is at the heart of everything we do. We embrace collaboration, transparency, and believe in leading with empathy; creating an environment where every Stacker knows they belong. We embrace ...

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[hiring] Senior Enterprise Customer Success Manager @elevate Security

Elevate Security Canada 5w ago customer-service full-time

Apr 29, 2023 - Elevate Security is hiring a remote Senior Enterprise Customer Success Manager. 📍Location: Canada.
Here at Elevate Security, we're building the world's first-ever proactive insider risk platform focused on enabling enterprises to shift left of loss by identifying the users most likely to cause a breach and orchestrating additional security to minimize the likelihood of an incident. We're looking for exceptional and passionate people to help us build this future and redefine the security landscape.
Elevate Security is looking for...

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[hiring] Customer Success Manager @fmx

FMX USA 5w ago customer-service full-time

Apr 28, 2023 - FMX is hiring a remote Customer Success Manager. 📍Location: USA.
Are you a self-starter who thrives on making a difference in the lives of others? Do you love building meaningful rapport with clients? Are you looking to make a splash as a part of a small but growing team? Then we’re looking for you!
The Customer Success Manager is a part of the Customer Success team, otherwise known as FMX’s secret weapon. We stand-out in the industry due to our best-in-class Customer Success, which has earned us a 98% customer satisfaction ratin...

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Customer Success Manager

Boulevard Anywhere in US 6w ago support anywhere full-time

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.
Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many type...

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[hiring] Senior Customer Success Manager @kalibrate

Kalibrate USA 6w ago customer-service full-time na

Apr 27, 2023 - Kalibrate is hiring a remote Senior Customer Success Manager (NA). 📍Location: USA.
Kalibrate
We are the technology company whose software platforms provides microlocal insight so organizations can make location critical business decisions with confidence
We exist to help organizations make better decisions – so they can identify opportunities, understand risk, invest smarter, boost profits, and outperform the competition.
With the power of sophisticated data science, machine learning, and AI, we analyse countless data sources to...

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Customer Success Manager, Scaled Renewal Ops

Loom, Inc. 6w ago salesforce account-manager negotiation full-time anywhere

The Role
Loom is seeking a Customer Success Manager to help drive the retention of our customers across our scaled book. The ideal candidate is experienced in building out a renewal process for PLG organizations and is comfortable being customer-facing to discuss commercials and contracts.
Responsibilities
-
Collaborate on building and iterating on our renewals process to support our customers
-
Develop playbooks for renewal engagement maximizing revenue retention
-
Identify opportunities for process automation and optimization, with a focu...

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[hiring] Customer Success Manager @breakthrough

Breakthrough USA 6w ago customer-service full-time smb

Apr 26, 2023 - Breakthrough is hiring a remote Customer Success Manager (SMB). 📍Location: USA.
(This is a remote role)
Our purpose at Breakthrough is to help people solve their health challenges naturally. We help private practices educate the community and enroll patients through our patient demand platform. Every month, the platform generates over $5M in patient revenue for practices and helps thousands of people avoid surgeries, pain medication, and other invasive procedures by finding natural solutions.
At Breakthrough, our people are the h...

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Customer Success Manager

saas.group Remote, US 6w ago english german customer-experience client-facing customer-feedback telecommute full-time native-german

Position Overview
The role of the Customer Success Manager is to enable zenloop’s customers to get the highest possible value out of using our product.
Our Customer Success Managers are responsible for onboarding and developing existing clients in close collaboration with sales, solution engineering and the product team. They become trusted advisors to our clients on their journey to being a customer centric organization.
Company information
zenloop is a part of saas.group. zenloop’s platform enables enterprises to turn customers into loyal fan...

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Senior Manager, Customer Success

Onfido 6w ago infosec machine-learning salesforce artificial-intelligence saas full-time uk

Onfido is the new identity standard for the internet. We empower people around the globe to reach services they love and need simply, speedily and safely – whether they’re renting a car or opening a bank account or completing a high-value transaction where identity is key. We built a full-service suite of AI-powered identity verification solutions with fairness and inclusiveness at their core, and were awarded ‘Outstanding Leader in Accessibility’ and ‘Best Innovation in Algorithmic Bias Mitigation’ awards at CogX.
Onfido is an established pre...

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[hiring] Senior Project Manager: Implementations & Customer Success @evisit

eVisit USA 6w ago customer-service full-time

Apr 24, 2023 - eVisit is hiring a remote Senior Project Manager: Implementations & Customer Success. 📍Location: USA.
Customer Success Senior Project Manager
This role is multi- faceted; you will support enterprise customer implementations, focus on improving internal processes and capabilities, and function as a leader on the team. As a member of the Customer Success Organization, the Senior Project Manager will be responsible for coordinating client resources to deliver customer-facing projects on time, on budget, and to specification. In addi...

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Customer Success Manager

GitLab 6w ago product-management project-management git recruiting hiring full-time usa east

The Customer Success Management (CSM) team focuses on the themes of align, enable, and expand. We align with customers’ desired business outcomes, enable them on their existing use cases, and work with them to expand into additional use cases, ensuring ongoing and ever-improving customer return-on-investment.
Additionally, our team serves as liaisons between the customer and the GitLab ecosystem, streamlining collaboration with Product Management, Engineering, Sales, Professional Services, and others. Read more in the CSM handbook.
Responsibili...

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Customer Success Manager

Nylas Anywhere in US 6w ago support anywhere full-time

Who we are

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[hiring] Senior Customer Success Manager @social Talent

Social Talent Ireland 6w ago customer-service full-time

Apr 23, 2023 - Social Talent is hiring a remote Senior Customer Success Manager. 📍Location: Ireland.
SocialTalent is the world’s leading e-learning platform dedicated to hiring and talent management excellence. Our goal is simple: we want to help teams to hire, onboard, engage, develop, and retain the best talent. We partner with thought-leaders and industry experts to provide online training solutions for Recruiting, Interviewing, Onboarding, Leadership, DEI, and Internal Mobility. SocialTalent is trusted by global companies such as Disney, Si...

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[hiring] Customer Success Manager @real Estate Webmasters

Real Estate Webmasters Canada 6w ago customer-service full-time

Apr 23, 2023 - Real Estate Webmasters is hiring a remote Customer Success Manager. 📍Location: Canada.
REW is looking for an experienced Customer Success Manager (CSM) to join our high tech, high performing team. We are excited to welcome the next REW Customer Focused Superstar to be working proactively with our account management team and provide best in class experience for our clients. This role is responsible for delivering customer value through ongoing relationship building in the post sales cycle. When our clients succeed, we succeed!
Wha...

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[hiring] Customer Success Manager @waterplan

Waterplan Argentina 6w ago customer-service full-time

Apr 23, 2023 - Waterplan is hiring a remote Customer Success Manager. 📍Location: Argentina.
Do you want to contribute to solving one of the most important issues of our generation? Join us in accelerating the transition to a water-secure world.

Waterplan is a fast-growing startup in the Climate Tech space that develops the world's leading B2B Enterprise SaaS platform for companies to measure, respond, report, and monitor companies' increasingly changing water risk. You can find more info by watching this World Economic Forum post.

By showi...

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[hiring] Customer Success Manager @constructor

Constructor USA 6w ago customer-service full-time

Apr 22, 2023 - Constructor is hiring a remote Customer Success Manager. 📍Location: USA.
About You
You’re a jack-of-all-trades with a passion for cool technology and interacting with people and making them happy. You’re a self-starter who’s good at triaging problems and working on the most important one. You’ve worked directly with customers for a long time and are comfortable being the face of the company to them. One of the things that pleases you most in life is customers successfully using your product, being thrilled with its value, and tel...

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[hiring] Customer Success Manager @fortanix

Fortanix USA 6w ago customer-service full-time

Apr 22, 2023 - Fortanix is hiring a remote Customer Success Manager. 📍Location: USA.
About Us:
Fortanix is a dynamic start-up solving some of the world’s most demanding data protection challenges for companies and governments around the world. Our disruptive technology maintains data privacy across its entire lifecycle -- at rest, in motion, and in use across any enterprise IT infrastructure -- public cloud, on-premise, hybrid cloud, and SaaS.
With key strategic partners like Microsoft, Intel, ServiceNow, and Snowflake, Fortanix customers like ...

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Customer Success Manager

Tava Health Tampa, FL 7w ago mid-senior-level full-time other technology-information-and-int... remote

About Tava
Tava Health is a venture-backed telemedicine startup that partners with employers to provide convenient, high-quality, accessible mental health care to employees and their families.
As we continue to grow, our ability to support and delight our customers is critical. As a Customer Success Manager (CSM) at Tava, you will be owning possibly the most rewarding book of business in your career! The relationships you’ll create and foster with HR leaders who truly care about the mental well-being of their employees are unmatched.
Responsibi...

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[hiring] Strategic Customer Success Manager @roi Hunter

ROI Hunter UK 7w ago customer-service full-time

Apr 20, 2023 - ROI Hunter is hiring a remote Strategic Customer Success Manager. 📍Location: UK.
👫 Who are we looking for? A customer-centric professional with a strong interest in Social Media who wants to move in their career and gain new experience while working with the biggest e-commerce clients in Europe.
🌍 Where? London UK. This is a flexible work-from-home setup where the candidate should have the ability to travel to the office (Uncommon, SE1 4PG) for onboarding and to occasionally meet with the clients and the team.
🗓️ When? On mutual ...

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Customer Success Manager

Instructure 7w ago account-manager teaching customer-service hiring partnerships full-time usa

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their educations and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that’s where you come in: We are looking for an experienced Customer Success Manager to work with our K12 clients. This position will focus primar...

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Customer Success Manager I

Renaissance 7w ago customer-experience saas talent-acquisition statistics full-time anywhere

Company Description
When you join Renaissance®, you join a global leader in pre-K–12 education technology. Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom.
Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide!
Every day, we are connected...

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[hiring] Senior Customer Success Manager @thought Industries

Thought Industries USA 7w ago customer-service full-time

Apr 19, 2023 - Thought Industries is hiring a remote Senior Customer Success Manager. 📍Location: USA.
Company Description
Our mission is to transform the way online learning experiences are created, managed, and delivered on a global scale. Our goal is to become the premier enterprise platform for organizations who need to train and engage with their customers. We are a fast-growing tech company -- a people-first organization with a flexible, fun, hard-working environment.
Job Description
We are looking for a rockstar Senior Customer Success M...

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[hiring] Junior Customer Success Manager - Italian @nextail Labs

Nextail Labs Spain 7w ago customer-service full-time

Apr 18, 2023 - Nextail Labs is hiring a remote Junior Customer Success Manager - Italian. 📍Location: Spain.
We’re looking to add an Italian speaking, Customer Success Manager to our Revenue team, for a position. This new team member will be instrumental in managing and growing accounts with well-known brands as we continue to make the retail world a better, more sustainable place.

At Nextail, we empower retailers to create better experiences while using fewer of the world's resources. Nextail’s cloud-based platform uses artificial intelligenc...

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[hiring] Customer Success Manager @apryse

Apryse EMEA 7w ago customer-service full-time

Apr 18, 2023 - Apryse is hiring a remote Customer Success Manager. 📍Location: EMEA.
The Customer Success Manager plays an exciting and crucial role in establishing, nurturing, and maintaining customer relationships with a focus on product adoption, satisfaction, retention, and expansion. This is an individual contributor with career progression towards a Manager or Team Lead role within two to three years.
Responsibilities
- Establish, nurture, and maintain customer relationships with a focus on product adoption, satisfaction, retention, and e...

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[hiring] Customer Success Manager @mainteny Gmbh

Mainteny GmbH Germany 7w ago customer-service full-time

Apr 17, 2023 - Mainteny GmbH is hiring a remote Customer Success Manager. 📍Location: Germany.
- Work closely with the CCO to develop and run the customer facing side of the business
- Advocate for the company – by working 1-on-1 with our customers and directly influence their experience
- Managing customer communication and support their onboarding
- Build strong network and relationships to the management of our customers
- Handle customer support (requests, issues, complaints, and praises)
- Pro-active account management and maximize up...

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[hiring] Customer Success Manager @virgo Surgical Video Solutions

Virgo Surgical Video Solutions USA 7w ago customer-service full-time

Apr 17, 2023 - Virgo Surgical Video Solutions is hiring a remote Customer Success Manager. 📍Location: USA.
Our Mission
Virgo’s mission is to improve patient outcomes and clinical workflows in healthcare. Our vision is a world where technology powered by artificial intelligence dramatically improves the quality of and access to healthcare. We are building the data infrastructure, tools, and expertise to make this new world a reality.
Job Description
Virgo is actively seeking a highly motivated Customer Success Manager with fundamental customer s...

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Customer Success Manager

Loom, Inc. 7w ago salesforce account-manager hiring full-time usa

The Role
Loom's Customer Success team partners with a wide variety of customers to facilitate more effective and expressive communication for their employees. Our Customer Success Managers are accountable for adoption, revenue retention, and growth across their book of business. We do this through value-based engagements with customers throughout their journey. We're looking for ambitious and thoughtful customer advocates, who are eager to build meaningful relationships with our customers and continue to build the foundations of what it means t...

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[hiring] Customer Success Manager - Thailand @triptease

Triptease Thailand 7w ago customer-service full-time

Apr 16, 2023 - Triptease is hiring a remote Customer Success Manager - Thailand. 📍Location: Thailand.
About our company
Triptease. We are a disruptive force in the tech space for online travel. Never one to shy from big challenges, we built our reputation on empowering hotels to stand up to the might of Online Travel Agents.
We are is uniquely positioned to help hotels in their greatest time of need. The world class data set we’ve been building, combined with a new set of digital marketing tools has positioned us to accelerate our impact to Hot...

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[hiring] Customer Success Project Manager @drips

Drips USA 7w ago customer-service full-time

Apr 16, 2023 - Drips is hiring a remote Customer Success Project Manager. 📍Location: USA.
Job Overview
At Drips, a Client Success Project Manager is one of the first people to be introduced from the Client Success Team post sales. They are responsible for driving and coordinating the timelines for campaign design and technical integration for new client implementation and expansion within existing clients. The Client Success Project Manager needs to understand the business problem that Drips will address for each client, the solution defined d...

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[hiring] Manager Of Customer Success @autoleap

AutoLeap USA 7w ago customer-service full-time

Apr 14, 2023 - AutoLeap is hiring a remote Manager of Customer Success. 📍Location: USA.
AutoLeap is building a world-class Customer Success function, and we are looking for a passionate Manager of Customer Success to make this happen. Our customers use AutoLeap every day every hour to run their business. The CS function has an opportunity to meaningfully shape and improve our customers’ lives.
This is an exciting opportunity to join as an important leader in the early days of a rapidly growing SaaS company. We are looking for a high-energy and ...

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[hiring] Manager Of Customer Success @insightful

Insightful Worldwide 8w ago customer-service full-time

Apr 11, 2023 - Insightful is hiring a remote Manager of Customer Success. 📍Location: Worldwide.
About us
Insightful is a market-leading platform for employee productivity and workforce analytics. We process really big data, synthesize it into actionable insights and ultimately provide a best-in-class/easy-to use product which empower enterprise customers to improve employee productivity, business processes and overall staff well-being.
Job Description
The Manager of Customer Success will be responsible for leading and managing the customer succ...

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[hiring] Customer Success Manager @patientiq

PatientIQ USA 8w ago customer-service full-time csm

Apr 10, 2023 - PatientIQ is hiring a remote Customer Success Manager (CSM). 📍Location: USA.
The PatientIQ Customer Success Manager (CSM) owns the success, retention and growth of PatientIQ clients by helping clients get the most out of the PatientIQ product, network and services. The CSM will serve as the main point of contact post implementation, driving value through helping clients improve data collection, workflow and utilizing the data collected in order to achieve the client's goals. In addition to developing and implementing account-spec...

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Customer Success Managers

Semperis Anywhere in US 6w ago support anywhere full-time

**This is a remote position; candidate must be based in the Pacific Time Zone.
Semperis puts people first. Within the Semperis team are world-class thought leaders, distinguished engineers, top technology experts, and visionary professionals. Our team members shape the Semperis culture, which champions strategic vision, specific expertise, intelligent and precise solutions, and continuous innovation. With teams across North America, EMEA and APAC, you’ll be working alongside top global talent from around the world. Semperis is ranked as one of ...

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