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Healthcare Customer Service Representative

Job Description:

Aerotek is looking for a Customer Service Representative to assist one of the nation's largest healthcare companies. This person will be tasked with taking inbound calls pertaining to the NYS COVID Hotline


Answer general questions related to COVID updates/changes to NYS executive orders and guidelines related to COVID. Ex: Travel Advisory and quarantine requirements, Nursing Home visits etc.

Complete intake forms for scheduling of COVID appointments.

Preferred Qualifications:

Ability to work 100% remote. (Must be close enough to Albany to pick up/ drop off equipment)

Ability to work holidays if your schedule falls on them

Ability to work a shift between 7am-10pm

High school diploma/GED

Strong communication skills

Need internet at home, along with quiet area to work

Previous customer service experience

About Aerotek:

Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of Staffing® winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.