Social Media Coordinator - Remote | Wfh 🔥
At our company, we believe in the power of innovation and teamwork to create extraordinary experiences. With a commitment to integrity, transparency, and inclusivity, we strive to build a Home for All where every individual can thrive authentically. Join us in shaping the future of home experiences.
As a Social Media Coordinator, you will play a pivotal role in managing and enhancing our organic social media presence for House of Rohl across the US and Canada. Fluent in both English and French, you'll collaborate closely with our Global Social Media Manager and cross-functional teams to deliver engaging content and exceptional customer experiences.
Monitor and manage House of Rohl's social media channels across various platforms, including Facebook, Instagram, Twitter, Pinterest, LinkedIn, and YouTube, utilizing our enterprise social media tool, Sprinklr.
Engage in message tagging, profile management, reporting, competitive analysis, scheduling, and social listening.
Partner with consumer service teams to ensure timely responses to product/service inquiries and maintain a seamless social care experience.
Participate in offline events, trade shows, and influencer engagements to curate content for social media amplification and community building.
Collaborate with Marketing, PR, and Brand teams to maintain brand consistency and align social media strategies with business objectives.
Serve as a subject matter expert in social media for creative development briefs and contribute to sourcing user-generated content.
Utilize social media insights to make strategic recommendations for future creative strategies and community engagement.
Stay informed about global social media trends and contribute to the development of new strategies to enhance engagement and brand sentiment.
Liaise with agency partners to fulfill social content needs and preferences.
Occasional overnight and out-of-town travel (10-15%) required.
Fluency in both English and French languages is essential.
Bachelor's degree in Marketing, Communications, or related field required.
Minimum 1 year of experience in community management across social media platforms; digital marketing experience preferred.
Strong interpersonal skills with a customer-centric approach to online and offline interactions.
Excellent attention to detail and proficiency in social media communication styles.
Ability to track and analyze relevant social community metrics.
We prioritize the well-being of our associates by offering comprehensive benefits that cater to diverse needs. From health plans to flexible time off and inclusive fertility/adoption benefits, we support holistic wellness and inclusivity. Explore growth opportunities within our dynamic organization and join us in shaping the future of home experiences.
Equal Employment Opportunity
We are committed to creating a diverse and inclusive workplace where every individual is valued and respected. We evaluate all applicants based on their qualifications and without regard to race, color, religion, gender identity, national origin, age, disability, veteran status, sexual orientation, or any other protected characteristic.
We are dedicated to providing reasonable accommodations to individuals with disabilities throughout the application and interview process. If you require assistance, please contact us at our email address with your request and contact information.
Explore more about us and join our journey of innovation and growth.
Employment Type: Full-Time