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Senior Policy Manager


The National Digital Inclusion Alliance (NDIA) seeks an enthusiastic and qualified Senior Policy Manager to help lead NDIA’s expanding portfolio of state support projects and federal policy initiatives. A strong candidate will possess the right combination of digital inclusion expertise, creativity, a collaborative spirit, and self-motivation; and will have a passion for advancing digital equity policy at the federal, state and local levels. This position requires experience in program and project management, a comprehensive understanding of current digital inclusion initiatives, and impeccable writing skills. 

About NDIA

National Digital Inclusion Alliance (NDIA) advances digital equity by supporting community programs and equipping policymakers to act. We represent and support more than 1,000 US organizations working for affordable broadband, access to devices, and digital skills training and support. 

Since 2015, NDIA has led and built the digital equity community throughout the US, and in turn, created a growing movement. NDIA supports digital inclusion practitioners with networking and community building, platforms to establish and share best practices, guidebooks, and tools that establish standards for digital inclusion programming. NDIA continues to expand the digital inclusion field and increase awareness of the digital divide, prioritizing communities and populations that have been most impacted, including Black people, Indigenous people, and other people of color, women, older adults, and people with disabilities. 

Our team members share a commitment to NDIA’s nonprofit mission. We understand the impact our work has in communities around the country. We bring our skill sets, can-do attitudes, and a sense of team to our everyday work of increasing access to and use of technology. NDIA team members are spread across the United States, and we all work from home. If what you read speaks to you, apply to become part of the NDIA team.

Duties and Responsibilities
  • Creation of guides, templates, and written support materials for state governments and digital equity leaders.
  • Develops and conducts training, presentations, webinars, and workshops for local and state governments.
  • Drafts public comments for submission to federal agencies.
  • Researches state and federal policies.
  • Provides analysis and summarizes federal and state policies for the NDIA community in a variety of formats, including but not limited to blog posts,presentations, and workshops.
  • Responds to NDIA affiliate requests for guidance and information about state and federal policy activities.
  • Represents NDIA in meetings, presentations, and conferences both remotely and in-person.
  • Assists with staffing of events including the annual Net Inclusion Conference as requested.
  • Assists policy director with administrative tasks such as drafting agendas and scheduling meetings and other tasks as needed.
  • Approximately 15-30% travel

  • 4 - 7 years of relevant work experience.
  • Excellent written and verbal communication skills.
  • Familiarity with the current state of digital inclusion policy landscape, including extensive knowledge of the Digital Equity Act, Affordable Connectivity Program and other federal and state digital equity and broadband policies.
  • Project management experience, including experience planning programs and projects from start to completion, delegating tasks, setting deadlines and milestones. 
  • Excellent organizational skills and strong attention to detail.
  • Easily adapts to a dynamic, fast-paced work environment.
  • Expert self-starter who can work independently and collaboratively in a remote team environment 
  • An innovative mindset with great problem-solving abilities.
  • Strong analytical skills.
  • Strong collaborator and team player.
  • Self-motivator 
  • Commitment to advancing diversity, equity, and inclusion in all aspects of work.

Additional Desired Skills
  • Public sector work experience or experience partnering with government agencies
  • Experience managing digital equity work, or experience serving in a leadership role with a digital inclusion coalition

One of the greatest strengths of the digital inclusion field is the diversity of those doing the work and the people we serve. NDIA strives to reflect and support that diversity. Our work is made better when our team can draw on a wide range of personal experiences and backgrounds and when each team member is open to learning from the experiences of others, both internally and externally.

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