senior Digital Product Designer 🔥
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Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means empowering every employee to feel comfortable being themselves. We believe your career at Purple will be a one-of-a-kind “Career in Comfort” because our workforce is one-of-a-kind. We are committed to a culture of collaboration where every voice is heard and understood. As an innovation company at our core, we believe a diversity workforce brings better insights, solutions and products and serves as the backbone to bettering our company. Join with us as we add to our team of exceptional individuals who will help us take over the world — one mattress at a time.
Job Summary
We are looking for an experienced and passionate Sr. UX Designer to join our eCommerce department. In this role, your primary responsibility will be to deliver user experience designs that support customer and business needs and drive outcomes. To achieve this, you will draw on your user experience design expertise and usability research skills to determine the right activities to conduct at the right time to deliver the stated business goals.
Job Description
At this stage in your career, you are on the path to becoming an expert practitioner and steadily growing your human centered research skills. You’re passionate about understanding customer behaviors, identifying opportunities to solve problems, and creating innovative customer experiences in a fast-paced and collaborative environment. You are experienced with an Agile delivery methodology and are growing your cross functional partnership and workshop skills to drive alignment.
Your responsibilities:
Requirements
BENEFITS AND PERKS
- Create the UX design for designated projects ensuring the delivered experiences result in an extremely simple, intuitive, engaging, utility driven experience that exceeds our customers’ expectations and delivers business value
- Champion a cohesive approach to user experience design across departments that considers key user journeys and can easily be scaled for the future.
- Actively work with your team members to estimate UX activities, delivery estimates, and timelines for single projects
- Partner with UX research, Product Management and Analytics to proactively identify, define and deliver high value UX enhancement and testing opportunities that align with our key business strategies.
- Develop strong cross functional relationships with teams such as Product Management, Market Research, Product Development, Marketing, Brand, Analytics and Site Merchandising to deliver experience that support wholistic business needs and points of view.
- Embrace a flexible Human Centered Design process that adequately balances risk, business opportunity and customer impact with research and design efforts.
- Become the voice of our customer through a deep understanding of our customers motivations, behaviors, habits and unmet needs and become a trusted customer expert and advocate within the UX team and throughout the greater organization
- Own the execution and final design deliverables such as experience strategies, information architectures, customer journey maps, wireframes, interactive prototypes and other design related deliverables.
Requirements
- 4+ years creating user experience design deliverables
- 3+ years integrating user research into product design and design practices
- 2+ years executing product strategy and design workshops
- 2+ years working in an Agile environment
- Expert level knowledge and experience creating user experience strategies, wireframes, interactive prototypes, design specifications, service blueprints, etc.
- Intermediate level knowledge and experience with qualitative human centered research methods such as contextual inquiry, usability testing, heuristic analysis, concept testing, competitive assessment, listening labs, survey development, etc.
- Intermediate level understanding of the strengths and weaknesses of different research methods and the right balance between qualitative and quantitative data to make low risk decisions
- Experience with multiple-source data and trend analysis such as social, analytics, customer feedback, customer service, etc.
- Strong storytelling skills that enables you to turn various qualitative and quantitative data sources into a compelling and easily understood set of design recommendations
BENEFITS AND PERKS
- Medical, Dental, Vision
- 401(k) Match
- Flexible PTO
- Market Money
- Earn a Mattress
- Purple Swag
- Amazing Purple Products
- Make your mark: We value innovative thinking. At Purple, you will be empowered to bring your ideas to life as we work together to improve people’s lives through comfort.
- Gain unique experience: Be a part of one of the fastest growing companies in Utah! The contributions you make will matter at Purple as the company continues to grow with you.
- Awesome culture: Join the tight-knit team at Purple and you can enjoy working alongside industry experts, making close friends, and annual employee appreciation events.
