We're looking for a Developer Experience Engineer (DXE) to join the team at Zapier. We’re on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation.
As a Developer Experience Engineer, you will work to make it fast and easy for Zapier teams to deliver customer value, improve the lives of our engineers, and have more joy in their day-to-day work.
The Developer Experience (DX) team is new to Zapier - you have the opportunity to join on the ground floor, shape the team charter and have direct input into the roadmap.
If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…
Our Commitment to Applicants 
Culture and Values at Zapier 
Zapier Guide to Remote Work 
Zapier Code of Conduct 
Diversity and Inclusivity at Zapier 
Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Even though our job description may seem like we're looking for a specific candidate, the role inevitably ends up tailored to the person who applies and joins. Regardless of how well you feel you fit our description, we encourage you to apply if you meet the criteria below.
You can build scalable web software. You’ve worked across the stack, and although you may know more about front-end development, backend web services, or cloud infrastructure, you can dive into any part of the stack and make an impact. Zapier is built on Python, Django, NextJS, Node.js, and AWS.
You are an optimizer, always seeking ways to eliminate waste and toil. You use metrics to understand where there are inefficiencies and take action to improve them. You seek out manual and repetitive processes and automate them.
You care about the developer experience. You care just as much about how we design, build and release software as you do about what customer experiences we deliver. You have previously set up and managed your team's local development environment and CI/CD pipeline.
You are an expert at knowledge sharing. You quickly share knowledge with your team when you learn something new. You write accessible technical documentation and create video content to help level up your peers. You have a track record of teaching and mentoring others.
You prefer to find (open source) or buy solutions vs. building. You know that many problems have been tackled before and seek to learn, leverage and licence from others.
You value software quality. You understand that being functionally complete is just part of delivering high-quality software — addressing maintainability, security, reliability, efficiency, and scalability are at the forefront of how you build software. You lean on automation whenever possible.
You have a systems-oriented mindset. You're inquisitive. You build a deep understanding of problems and are good at spotting patterns. You understand how to design and implement end-to-end systems.
You value our values. At Zapier, our values are at the heart of how we work together and how we think about our customers. As a remote-first company, our values help develop trust and ensure we collaborate effectively to democratize automation. You recognize how our values can empower meaningful work, you thrive in a collaborative setting, you are eager to continue growing, and you’re excited to be part of the team.
Things You Might Do
Zapier is a fast-growing, remote-first company. You'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:
- Engage with engineers directly and use metrics to understand pain points in the developer journey and implement various solutions including patterns, tooling and guidance to help address these.
- Teach and share knowledge by creating how-to guides, articles, videos and technical documentation.
- Improve GitLab CI/CD pipelines to reduce lead time for changes and increase reliability.
- Evolve our internal developer platform (IDP) capabilities, such as how we use feature toggles for experimentation and feature rollout
- Drive improvements to engineering onboarding, helping new folks get up and running faster and easier.
- You actively contribute to the team roadmap — you help write, refine and prioritize a backlog of actionable deliverables.
- As a part of Zapier's all-hands philosophy , help customers via support to ensure they have the best experience possible.
Zapier Compensation Guiding Principles
We believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles:
- Competitive: Zapier pays well among the technology sector.
- Equitable: Consistent pay practices; competency-based pay.
- Simple: Pay is well understood, and pay practices are built for scale.
- Transparent: Zapiens know how pay works, including how their pay is determined.
The pay ranges for this role are:
United States: 114,400-150,100 USD
Canada: 114,400-150,100 CAD
A Candidate's compensation package is finalized once the interview process is concluded and accounts for experience, competencies (job knowledge, skills and abilities) and internal equity. We use a competency-based approach to base pay, which means we set pay for all Zapier employees based on their competency and skills demonstrated in their role. In alignment with that philosophy, the upper half of a pay range is typically reserved for individuals who have consistently demonstrated a high level of job knowledge and skills for their current role and level while at Zapier.
For more information on Zapier’s Total Rewards please click here .
How to Apply
At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We are looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.
After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!
Zapier is an equal opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. protected by local law. Our code of conduct  provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.
Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact firstname.lastname@example.org.
Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource  for a list of countries where we currently cannot have Zapiens permanently working.