portal resources jobs companies t the realreal retail communications coordinator - remote sf, la, nyc

Retail Communications Coordinator - Remote Sf, La, Nyc 🔥


The Retail Communications Coordinator will be responsible for supporting and executing Retail’s communication strategies. This individual will play a key role in maintaining the Retail’s current internal communications structure, while supporting the build out of future initiatives in an effort to increase employee awareness, engagement and comprehension as we scale our brick and mortar presence. The Retail Communications Coordinator will report directly to the Senior Manager of Retail L&D and Communications.
Must live in a city with a flagship store - San Francisco, CA, West Hollywood, CA, Chicago, IL, New York City, NY.
What You Get To Do Every Day
  • Support in execution of Retail initiatives and projects through effective communication and content creation
  • Maintain and upkeep all internal resources, documentation and messaging on a continuous basis within our internal communications platform
  • Partner closely with Retail Operations and Training teams to scale our retail operating model consistently from a communications perspective
  • Create assets for delivering information to the field, ensuring maximum engagement and understanding
  • Building and continuously optimizing communication templates, ensuring that business partners are trained accordingly
  • Assist with the maintenance of the Retail Planning Calendar
  • Provide timely reporting and follow-up on store task compliance and overall readership
  • Surface opportunities to increase employee engagement and awareness

What You Bring To The Role
  • Bachelor's Degree within Business Management, Communications or a related field
  • 2+ years direct experience in retail communications roles directly supporting stores is required; experience in a high-growth retail environment is preferred
  • Excellent attention to detail and organizational skills
  • Strong verbal and written communication skills
  • Strong understanding of store operations and communicating to field teams
  • Ability to prioritize multiple projects at once and feels comfortable with decision making based on key focuses determined by Retail Leadership and Manager.
  • Ability to use data and feedback to identify gaps in process and inefficiencies and help implement improvements
  • Must be self-motivated and comfortable working in a fast paced, remote, work environment
  • A quick learner with strong systems skills to manage multiple internal platforms and systems simultaneously

The expected salary range for this role is $70,786.00 - $85,170.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts and receive free valuations.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

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