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Proserve Client Partner 🔥


  • Proven experience in selling professional services in Life sciences (preferably involving cloud technologies)
  • 15+ years of IT consulting/management experience, with demonstrated IT Transformation experience in customer-facing roles.
  • Experience working with large multi-national bio-pharma organizations as the Consulting Services lead, Account and/or Relationship Manager
  • A proven track record of managing and delivering large-scale enterprise IT projects.
  • A Bachelor's degree

Job summary
Are you interested in working with the largest global bio-pharma organizations in the world as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you?

The Amazon Web Services Professional Services team is looking for Client Partners that can manage the working relationship with global bio-pharma organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. This is a sales role and the Client Partner will carry a bookings and revenue target. The Client Partner is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts.

Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.

We are looking for someone who is passionate about:
  • Growing bookings and revenue numbers in the accounts assigned
  • Long term development of bio-pharma Global Organizations
  • Engage with customers to understand their business drivers and application portfolio
  • Development of long term Cloud Strategy for customers
  • Identify & develop specific opportunities and supporting business cases
  • Deal shaping, including estimations and deal pricing
  • Contract negotiations & closing
  • Planning and implementation of a portfolio of projects, including budget & deliverable responsibilities
  • Mitigation of delivery risks & issues
  • Overseeing delivery of projects in account, ensuring high quality delivery
  • Act as single person of contact for Customer executives, developing deep, trustful relations
  • Educate customers on AWS services and translate those into a clear business value proposition
  • Envision and inspire customers
  • Coaching Customer and Partner teams to be self-sufficient.

Amazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.

Key job responsibilities
Own professional services targets for one or more Lifesciences / Healthcare accounts.
  • Managing executive Customer relationships and key business stakeholders.
  • Experience with contract and statement of work development.
  • Enterprise Architecture Frameworks (e.g. TOGAF, Zachman) and identifying the relationships between business services, information, applications and global infrastructure assets.
  • Enterprise IT management frameworks (e.g. COBIT, ITIL).
  • Broad enterprise systems technology experience including IaaS / virtualization technologies, SAP, Oracle, and custom applications.
  • Designing, building, and operating global IT processes and infrastructures.
  • Familiarity with industry compliance and security standards including PCI DSS, SOC-1&2, ISO 27001, HIPAA, GxP and FDA.

The base pay range for this position is $182,800 - $272,000 yr. Pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign-on payment and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Amazon's internal or external careers site.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.

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