Customer Service Representative 🔥
Ability to exhibit empathy for our customers who need emergency assistance.
Being dedicated to delivering excellent customer service while working in a team environment.
Responsibilities: - Handle customer inquiries and complaints - Provide information about the products and services - Troubleshoot and resolve product issues and concerns - Document and update customer records based on interactions - Develop and maintain a knowledge base of the evolving products and services - Previous experience in customer service, sales, or other related fields - Ability to build rapport with clients - Ability to prioritize and multitask - Positive and professional demeanor - Excellent written and verbal communication skills - 401(k) - 401(k) matching - Dental insurance - Health insurance - Paid time off - Vision insurance - 8 hour shift - Monday to Friday - Bonus pay Work Location: One location.
We are looking for experienced and qualified customer service representatives (Remote) with over 1 years of experience. Ability to exhibit empathy for our customers who need emergency assistance. Being dedicated to delivering excellent customer service while working in a team environment. Primarily phone work in a call center atmosphere.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- 8 hour shift
- Monday to Friday
- Bonus pay
Work Location: One location