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Customer Success Manager


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Highlights

  • ? Work for a DCer
  • ? 1+ Years of Experience
  • ? Anywhere in the World
  • ? $1500-$3000 per Month
  • ? Applications Close May 5th
  • ? US Time Zones (Monday to Friday)

Now Hiring: Remote Customer Success Manager

NextSales LLC [19] is an inside sales company operating in the US market. Companies in the B2B space engage us to do high-ticket prospecting work for them. This includes market research and list building, cold calling and cold emailing, as well as social selling with a focus on LinkedIn. In short, we do the time-consuming, grinding, tedious work of cold outreach that includes a steady diet of voicemail hell, angry gatekeepers, and rejection – so our clients can get on qualified sales meetings with decision-makers that can sign on the dotted line.

About your role

As a Customer Success Manager in our team, you will be responsible for:

  • Managing the Business Development Team
  • Managing several accounts and often being the face of the company to many clients
  • Developing long-lasting relationships with clients, through managing and interpreting their requirements into well-architected solutions
  • Proactively working to understand and address the customers’ needs by listening to their issues and suggestions, and providing feedback to their requests
  • Managing leads’ quality control and lead generation processes
  • Copywriting: phone scripts, emails, and other sales messages
  • Managing and reviewing the sales pipeline and suggesting improvements and next steps
  • Analyzing and interpreting data
  • Creating reports and presentations to provide relevant information to existing clients
  • Proactively presenting enhancement ideas to the clients
  • Soliciting customer feedback and working with the Business Development Team to drive the work plan execution and meets customer and business needs
  • Working hours: US Time Zones (Monday to Friday)

Requirements

  • 1+ year sales management, account management, or project management experience in the marketing industry
  • Excellent written and spoken English, with outstanding communications skills
  • Tech-savvy
  • Positive attitude
  • Strong organizational skills and ability to drive several accounts at once
  • Entrepreneurial mindset (ability to understand different business models in a short period of time)
  • Professional approach
  • Strong negotiation skills

What we offer

  • Opportunity to be a part of a vibrant and highly motivated team
  • A working environment that always hears your voice/open and free communication
  • Opportunity to learn and grow your own skills and competencies
  • Competitive financial compensation
  • Flexible working hours, casual dress code, work from home policy.
  • If you can fit our requirements, click on the button below and fill out the form.

Job Details

  • Employment Type: Full-time
  • Salary: The starting pay is $800 per month plus incentives that should make this role between $1500-$3000 per month in 6 to 8 months, then $4000-$6000 in 3-5 years.
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About the Company

NextSales LLC Visit Website [22]

DC MEMBER

The Dynamite Circle (the DC) [23] is an exclusive community of more than 1,200 established entrepreneurs.

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