portal resources jobs companies a atlassian senior manager, data science (austin or remote)

Senior Manager, Data Science (Austin or Remote)


Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.
Do you get excited by the challenge of scaling a fast-growing company through strong analytics and business insight? We’re looking for a Data Science Manager to lead a high-performing team with a passion for infrastructure and drive informed business decisions from data. You and your team will define experimentations and measurement, conduct statistical analysis, build models, and surface insights to scale and optimize customer support experience. 
The ideal candidate for our team will have a background in applied statistics or a related quantitative field, strong business acumen, experience working with large data sets, and experience working with senior leaders. You will also be a self-starter, eager to learn, focused on impact, and have demonstrated success in building data tooling and insights to drive understanding, progression, and decision making for large organizations.

In this role, you will:

  • Hire, lead, and grow a team of data scientists and analysts with great technical skills, characteristics, and team fit
  • Define and build analytics strategy forward to support business objectives
  • Drive high quality analytics output to inform business decisions
  • Serve as scrum master for the team and remove blockers when needed
  • Communicate the team's work and manage stakeholder expectations
  • Define and iterate processes and technical stack to improve scale and quality
  • Build partnerships with key members within and outside of the Customer Support Services (CSS) organization

On the first day, we'll expect you to have:

  • 5+ years as a people leader with proven success 
  • 10+ years experience in analytics field
  • Strong business acumen that you can help your team navigate through complexity and ambiguity
  • Strong communication skills to tell data stories to non-technical audience
  • Strong technical background in statistics, measurement, experimentation, modeling, SQL, R/Python, data instrumentation
  • Experience applying advanced analytics knowledge to the real world
  • Project management skills

It's great, but not required, if you have :

  • Experience hiring and managing a global team
  • Experience in B2B, customer support, customer success
  • Experience in product analytics, people analytics
  • Experience with large data sets and distributed computing (Hive/Hadoop)
More about our team
We are a growing analytics and project delivery team located in multiple regions across the globe. We challenge each other constantly to improve our work and ask hard questions. We're direct, focused, and demand excellence, but there's laughter in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things. BBQ, tacos, and coffee are a few of our favorite things.
More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.
More about Atlassian
Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team [1].
Additional Information
We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub [2].

  1. https://www.atlassian.com/company.
  2. https://www.atlassian.com/company/careers/resources

Other jobs at Atlassian

5 jobs in the last 60 days · 33 in total · avg 1 - 3 jobs/mo · 3483 job visits

Senior Data Engineer (US Remote)

Senior Data Engineer (US Remote)

Atlassian can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. As our offices re-open, Atlassians can choose to work remotely or return to an

today
Data Scientist, Product Analytics (Remote - U.S.)

Data Scientist, Product Analytics (Remote - U.S.)

Atlassian can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. As our offices re-open, Atlassians can choose to work remotely or return to an

this week
Senior Data Scientist (Austin OR US Remote)

Senior Data Scientist (Austin OR US Remote)

Atlassian can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. As our offices re-open, Atlassians can choose to work remotely or return to an

3 weeks ago
Site Reliability Engineer, Trello (Remote - US)

Site Reliability Engineer, Trello (Remote - US)

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide

1 month ago
Senior Data Engineer, Jira Align

Senior Data Engineer, Jira Align

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide

1 month ago
Senior Engineering Manager, Trello Scale & Infrastructure (Remote - U.S.)

Senior Engineering Manager, Trello Scale & Infrastructure (Remote - U.S.)

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide

2 months ago
Senior Manager, Data Science (Austin or Remote)

Senior Manager, Data Science (Austin or Remote)

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide

4 months ago
Support Manager AMER, Trello (Remote)

Support Manager AMER, Trello (Remote)

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide

4 months ago
Data Science Manager, Trello (Remote)

Data Science Manager, Trello (Remote)

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide

6 months ago
Principal Product Manager, Trello

Principal Product Manager, Trello

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian

6 months ago
Site Reliability Engineer - Bitbucket Cloud (San Francisco OR US Remote)

Site Reliability Engineer - Bitbucket Cloud (San Francisco OR US Remote)

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian

8 months ago
Engineering Manager, Identity Platform

Engineering Manager, Identity Platform

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.   Atlassian is a

8 months ago
Head of Customer Success

Head of Customer Success

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.   We are looking

10 months ago
Cloud Support Engineer

Cloud Support Engineer

From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we ...

10 months ago
Senior Product Designer

Senior Product Designer

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.   Atlassian is on

10 months ago
Principal Business Analyst

Principal Business Analyst

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.   Are you an anal

10 months ago
Talent Specialist, People Team

Talent Specialist, People Team

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.   Are you keen to

10 months ago
Senior Manager, Data Scientist

Senior Manager, Data Scientist

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.   Do you get exci

10 months ago
Foundation Coordinator

Foundation Coordinator

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.   Do you want to

11 months ago
Strategic Account Manager, ITSM

Strategic Account Manager, ITSM

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.     Job descripti

11 months ago
Cloud Support Engineer

Cloud Support Engineer

From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we ...

over a year ago
Senior Brand Designer

Senior Brand Designer

Atlassian is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices

over a year ago
Group Marketing Manager, Ecosystem

Group Marketing Manager, Ecosystem

Atlassian is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices

over a year ago
Cloud Support Engineer

Cloud Support Engineer

To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical ...

over a year ago
Online Marketing Associate - 2020 Graduate

Online Marketing Associate - 2020 Graduate

Atlassian is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices

over a year ago
Senior Support Engineer

Senior Support Engineer

Atlassian is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices

over a year ago
Customer Advocate Manager

Customer Advocate Manager

About You As a CA2 Manager, your work will be focused roughly 50% on operations and management of the global team and 50% on project work and strategy. Relationship management is at the heart of your role. As a CA 2 Manager, you will have to work wit

over a year ago
Senior Manager, Strategy & Business Operations, Trello

Senior Manager, Strategy & Business Operations, Trello

Atlassian is seeking a Senior Manager of Strategy and Business Operations to partner with the Trello leadership team in driving sustainable long-term growth for the product. If you are looking to make a big impact, partner with extraordinary talent,

over a year ago
Customer Operations Program Manager

Customer Operations Program Manager

Job Description We're looking for an experienced Program Manager to lead customer insights programs. If you like working in a broad role that encompasses program management, writing, analysis, presentation and business strategy, then this is the role

over a year ago
Head of Product, Bitbucket Cloud

Head of Product, Bitbucket Cloud

As the Head of Product for Bitbucket Cloud, you will drive the product strategy, get a deep understanding of Bitbucket's customers and their needs, analyze market trends and business opportunities to build a compelling product vision for Bitbucket Cl

over a year ago
Senior Internal Communications Manager

Senior Internal Communications Manager

What we need Do you want to be part of an incredible growth company - a chance to be a strategist and also do hands-on work that makes an impact on our culture and employees? Atlassian is looking for a communications guru to craft and cultivate the

over a year ago
Channel Programs Manager, Agile Certifications (Remote)

Channel Programs Manager, Agile Certifications (Remote)

The Channel Programs Manager, Agile Certifications will help accelerate the adoption of Atlassian training and certification in the broader agile market and identify ways that Atlassian University can support the larger agile ecosystem. Are you a cr

over a year ago
Trello Support Engineer

Trello Support Engineer

Job Description Customer support at Trello is different. To start with, we let our customers decide if they want to pay us or not. Seriously. If our customers are not amazingly happy, they get their money back with no questions asked. Our front line

over a year ago
Atlassian