portal resources where to find remote customer-support jobs

Where to Find Remote Customer Support Jobs

Picture of Petr Nagy Petr Nagy · January 18, 2021
Reading time: 9 minutes

The internet is a big place. Even the job hunting internet is. Remote job boards, career pages, newsletters. Forums, Facebook groups, Subreddits. There are gazillion places where one can find remote Customer Support jobs.

This can be, of course, very confusing. Probably is. Especially if you are looking for your first remote Customer Support gig, or you are still a junior Customer Support.

Although remote work has seen a slow but steady rise in the last couple of years, it’s still uncharted territory for most people. google trends

Where to look

There are dozens of places to look for a new gig. Where to start? Which one to pick? Should you browse them all, daily? Subscribe to all of their newsletters and risk bullshit being delivered to you?

Logos of remote job boards listing remote Customer Support jobs

If you don’t have a job, your job is to get one. ancient proverb

A workday typically takes 8 hours. This would mean spending 8 hours a day with your job hunting efforts. Crazy, right?

Luckily, this is 2021 and a better way exists. Remote Weekly is a remote jobs delivery platform.

Fancy name. But what does it mean? Remote Weekly browses the web and cherry-picks new remote Customer Support openings for you.

You tell us which job(s) interests you.
We browse the web for you. Many times a day, every day.
Our AI filters out trashy offers, like:
  • “Remote only during the pandemic”
  • “WFH 2 working days per week”
  • “USA only”
You receive everything we found to your Inbox.

Weekly or daily; your choice.

☝️ This happens every day. While you focus on more important issues.

748 people are already getting regular emails in their Inboxes with fresh 🍋 remote Customer Support jobs.

Picture of Remote Weekly member Picture of Remote Weekly member Picture of Remote Weekly member Picture of Remote Weekly member Picture of Remote Weekly member Picture of Remote Weekly member Picture of Remote Weekly member Picture of Remote Weekly member Picture of Remote Weekly member Picture of Remote Weekly member Picture of Remote Weekly member Picture of Remote Weekly member Picture of Remote Weekly member Picture of Remote Weekly member Picture of Remote Weekly member

Care to join them?

Before you hit apply

Do I have the necessary skills to work remotely?

Although remote work has seen a slow but steady rise in the last couple of years, it’s still uncharted territory for most people.

The good news is that it’s not a reserved privilege just for coders or online entrepreneurs anymore. You don’t need to spend 1-year studying books, webinars, or buy expensive online courses.

That being said, your journey towards a location independent career will still require a lot of effort. You just can’t cheat this.

You have to be quick! Or do you?

There is a big shortage of remote work at the moment. What if someone finds and applies to the perfect remote gig before me?

The order in which applicants sign up for the job doesn’t matter. It’s the quality of the applicant that counts. Yes, there are a couple of exceptions to this, but – if the job offer disappears with the first candidate and the company doesn’t take its time to pick the proper person – do you really want to work there? In fact, they probably just helped you to dodge a bullet.

Be visible. Be different. Stand out.

Your online footprint

CVs and cover letters are nice. But they are not gonna cut it for you when it comes to working remotely as Customer Support.

Remember – companies are taking big risks when hiring new Customer Support remotely. The amount of time and resources invested in picking the right candidate is not negligible. The amount of time and resources invested into picking the wrong candidate, having to start the process over again, is huge – while the work is just piling up. It may even discourage them from hiring remotely in the future altogether.

In other words, there has to be a mutual attraction from the beginning.

There are a couple of things your potential remote employer should definitely find when they are gonna google your ass. (and they will)

Your little internet corner

Picture of a cat sleeping in it's little cozy corner

You may think the age of personal blogs and websites is gone, lost in the 90s and early 2000s. Replaced by unified experience on LinkedIn, Twitter, and other social networks. But it’s not. With so many candidates hunting for remote jobs, it is more than ever important to differentiate yourself.

One great essay is all that separates you from getting hired remotely in top companies of your field.

Create your online business card on AboutMe. Start a new blog on Medium. Make a new Ghost page. Build your fancy site on Carrd. Make your website from scratch. It’s up to you. The important message is to build something of your own.

Your social media

Picture of a phone scrolling through social media feed

Now. We don’t suggest you make it easy for your potential employer to find pictures from your last romantic getaway or island hopping. On the contrary – make your social accounts as private as possible for the general public. But! At the same time, make it possible for people to find you. It makes you look more legit.

Why? Because what do you do when you get an offer from a company you didn’t hear before? You look them up online. It gives you the confirmation you need before starting any business with them.

Going the Extra Mile

We strongly encourage you to create an extra account for your professional alter-ego and share your journey here. Things you’ve already learned on the way and other niche-related bits n bites. You will eventually attract your own audience, which will help you immensely.

Pick the platform typical for your industry.

Marketer? Probably give Twitter a shot. Photographer? Instagram, or maybe YouTube / Vimeo. Coder? Github. Designer? Dribble. Translator? Translators café. You get the idea right.

Showcasing your work

Picture of cakes in a café

This is the perfect job for your website. Slam the Showcase button to your main menu and create a gallery/list with all your recent work.

Use external services to host if needed. Youtube, Vimeo, Instagram, Github, Medium. Based on your industry. You know the drill.

This can be your recent client work, cool side projects, university projects you are really proud of, content you made during your last gig. Careful with the last one as there could be some copyright issues depending on your contract.

Don’t have any recent work? Make some.

Look for websites in your niche with weak copy, bad graphics, or slow loading time and remake them on your own. Create a valid social media strategy and offer it to a local restaurant that is clearly struggling in this area. Maybe they will be excited. Maybe they won’t.

The great thing is that even if not interested in your work, you now have content for yourself. Worst case scenario = you just built a personal portfolio.

Facts we dug up for you

We have thoroughly analyzed the remote work marketplace, and here’s what we’ve learned.

  • There are over 90 remote job boards.
  • The majority of them offer non-tech jobs as well.
  • Over 10% of open remote positions are available across the globe (the rest is region or country-specific – but still remote)
  • Roughly 32,000 new remote jobs open each month, not counting self-employed folks and entrepreneurs!
  • Job boards contain only something around 50% of all remote positions. The rest is kind of hidden on companies’ career pages.

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We spend up to 35 percent of our productive time at work. Shouldn’t we at least make it, so it doesn’t suck?