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PC Support Technician

Aaon Coil Products Longview 9m ago customer-support non-tech 15-1151-00 computer-user-support-speciali...

JOB DESCRIPTION

Job Title: PC Support Technician

Department: IT

Job Reports To: IT/Systems Infrastructure Manager

Exempt_______ Non-Exempt___X____

Date: 01/03/2019

Job Summary:

Works with internal clients to ensure proper operation of PC and network equipment and systems. Analyzes status information to identify the source of equipment failures. Analyzes workload to rearrange processing schedules and equipment assignments. Assists authorized users in terminal access procedures and other processes. Calls in vendor technicians for assistanc...