Customer Service Representative π₯
Customer Service VA to Handle Phone and Email
Job Description:
We are looking for a virtual assistant to handle the phone and email
support lines for our business. We need someone who has solid experience in this type of role. Please do not apply if you do not have at least 2 years of experience providing phone, email, and live chat support. Also, do not apply if you donβt have a quiet working environment and a background noise-canceling headset.
The ideal candidate should have a pleasing and positive personality and is able
to convey this through email and chat interactions with our customers and prospective clients. He/she will be expected to learn about our product/services and resolve client issues on their own unless help from another department is needed.
We want someone who is a problem solver, resourceful, can work under pressure
and with little to no supervision and goes above and beyond in handling custom-
er issues. Excellent English communication skills is a MUST.
The VA should have their own computer and fast and reliable internet connection.
Desired Hourly Rate:
$20/hr
Location Preference:
US - Remote
Hours Per week:
5-10 hours
Specific Hours:
Client business hours
Weekends Needed?:
Yes - on call
Programs or Tools They Need to Know:
- Shopify is a plus.
- Gsuite
- Slack
- Experience working on project management platforms like Trello, Asana, Team-
work, etc.
Job Types: Part-time, Contract
Pay: $15.00 - $20.00 per hour
Benefits:
- Flexible schedule
Schedule:
- Monday to Friday
- On call
- Weekends
Contract Renewal:
- Likely
Work Location:
- Fully Remote
Communication method(s) used:
- Phone
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Stable -- traditional, stable, strong processes
This Job Is:
- A job for which all ages, including older job seekers, are encouraged to apply
Company's website:
- https://bodyactionsystem.com/
COVID-19 Precaution(s):
- Remote interview process
- Virtual meetings