portal resources jobs companies m mydogood, llc membership engagement associate

Membership Engagement Associate 🔥


Membership Engagement Associate - (Remote) - Part-Time Approx 20 hours/week

 

About Us: DoGood is one of the fastest-growing B2B marketing services companies in the US. Our clients are high-growth software companies who leverage our proprietary membership of IT/Marketing buyers to grow their sales pipelines and customer relationships. One of the most unique elements of our model is the fact that each time one of our clients interacts with our members, we simultaneously raise money for a charity or non-profit. To date, we’ve donated over a million dollars to causes around the world - generated by facilitating interactions and relationships between our clients and our members. 

 

DoGood is a portfolio company of ArgyleRoad Holdings. 

 

This is a part-time position but the right candidate will have an opportunity to transition into a full-time role. 

 

Responsibilities:

  • Follow a pre-built playbook to help facilitate and execute 1-on-1 meetings between DoGood Members (Fortune 2000 IT & Marketing leaders) and our partners (High growth technology companies).
  • Ensure member retention, build trust, member success & satisfaction
  • Be attentive to members who are potentially at-risk, proactively handle issues, and/or escalate to management/team members appropriately
  • Work cross-departmentally with customer success and product teams

 

Attributes/Skills:

  • Intelligent & motivated: eager to learn client communication techniques involving scenarios with sales, negotiating & de-escalations
  • Coachable: Be a "sponge" and be willing to work on personal areas for improvement
  • Positive attitude 
  • Excels in a goal-oriented environment
  • Open & adaptable to change in processes and techniques
  • Strong communicator both internally with co-workers & externally with clients
  • Comfortable working in Excel & Google Sheets
  • Experience w/ Salesforce a plus

 

Growth opportunities are plentiful when you join DoGood at this stage – both as a manager of others and/or as an individual contributor. It will be an “uptown problem” when it comes to how you wish to grow and advance at DoGood. 

 

DoGood was started by successful entrepreneur and Harvard Business School Alum, Jason Redlus, who previously was the founder of Argyle Executive Forum, one of the nation’s leading producers of B2B events and conferences. After Argyle was acquired by a private equity fund, Mr. Redlus wanted to start another business where the world’s great causes would be a key stakeholder and beneficiary. He created DoGood to achieve this goal. DoGood is funded by the investment firm, Argyle Road Holdings.

 



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