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Work From Home Customer Service Agent 🔥


We are seeking a Customer Service Representative to join our team, for the ability to Work from home! You will be responsible for helping customers by providing product and service information, ranging from bill inquiries, order requests, and providing credits and taking payments, all calls are strictly Inbound calls no cold calling. 1099 position not an employee position, no benefits and no paid training. Please do not apply unless you are okay with being a 1099 and no paid training as a 1099.

Responsibilities:

Handle customer inquiries and complaints

Provide information about the products and services

Resolve product issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

Qualifications:

Previous experience in customer service, sales, or other related fields (helpful but not mandatory)

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

Equipment Needed:

Computer or laptop

Smartphone or tablet

Hardwired Internet connection

Noise cancelling headset

May need a landline and call center phone pad

Must pass a background check and potentially a drug test and file an affidavit of identity.

Job Types: Full-time, Part-time, Contract

Pay: $10.00 - $13.00 per hour

Benefits:

  • Flexible schedule
  • Paid time off

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekends

Supplemental Pay:

  • Signing bonus

Experience:

  • Customer Service: 1 year (Preferred)

Work Location:

  • Fully Remote

Communication method(s) used:

  • Email
  • Phone
  • Chat

Hours per week:

  • 30-39

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects

Company's website:

  • https://www.creatingconnectionllc.com/

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