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Culture, Internal Communications, and Events Coordinator


Why TrueAccord? TrueAccord is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process.

With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.

The Role:

As the Culture and Events Coordinator you will have the opportunity to shape up the culture of a fast growing startup company, from employee onboarding to ongoing activities and special milestones. You will serve as the go-to planner that provides structure and organizing for events, awards, gifts, committees, and volunteerism.

In this exciting role, you will lead the way for employee experience and employee recognition at TrueAccord.

Responsibilities:

  • Support Chief People Officer with communications, events, programs, and metrics related to people and culture
  • Ensure that communication and events around TrueAccord’s culture is clear, positive, inspiring, and empowering
  • Organize, plan and coordinate company-wide communications initiatives including emails, meetings, and DE&I (Diversity, equity, and inclusion) efforts
  • Streamline and align vision and direction for multiple cultural committees
  • Serve as a main liaison between the People Operations team, various leaders from across the organization and a variety of committees to ensure that initiatives are aligned to support company and cultural goals.
  • Coordinate company-wide engagement surveys and generate reports
  • Set and hit measurable goals for the company’s cultural activities
  • Support employee branding initiatives inside and outside of the company including social media campaigns.
  • Work individually and through colleagues and vendors to enhance the company’s culture, both across offices and locally for each office
  • Communicate events via invites, reminders, sign-up sheets/polling, etc
  • Oversee awards processes and voting for our Cultural Norm Awards
  • Identify and coordinate potential volunteer activities for staff to participate in and properly schedule
  • Manage all aspects of all cultural activities, including but not limited to collaboration with other parties, delegation, venue identification, printing and designing of brochures, and tracking of employee participation and budget utilization
  • Manage internal culture initiatives, such as the InTrueNet Page and the On The Couch series
  • Manage ordering, distribution, and shipment of gifts
  • Be able to define a budget, communicate progress, and manage within the scope of the budget
  • Collect and summarize staff feedback as it relates to employee experience and employee recognition to continuously improve

Qualifications and Experience:

  • At least 2 years of previous experience with event planning and managing an organization's culture
  • Prior experience leading engagement and strengthening people culture through initiatives
  • Experience in tools that help streamline processes and store data
  • Highly organized
  • Detail oriented
  • Networking savvy, able to build partnerships
  • Possess a high level of resilience and adaptability
  • Comfortable with logistics
  • Experience with budgeting
  • Exceptional written, spoken presentation skills
What TrueAccord offers you + Culture & Benefits

TrueAccord is a distributed company with a major presence in the San Francisco Bay area and Lenexa, KS. We offer a healthy work environment that continuously builds an inclusive and diverse culture where everyone is able to develop the best version of themselves. We are a dynamic group of people who are subject matter experts with a passion for change.



We offer: *** Generous paid time off *** Paid training *** We promote work/life harmony *** Paid holidays *** Health, dental and vision benefits *** 401K with matching

Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueAccord and make a difference.

Our Dedication to Diversity & Inclusion

TrueAccord is an equal opportunity employer. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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