portal resources jobs companies u user interviews project coordinator

Project Coordinator


Remote role; candidates must be located in the United States.   About Us We're a 44-person fully distributed team on a mission to make it easier for teams to discover and embrace user insights. We believe that consistent user feedback is key to success. We know, because our first company flopped—read our origin story [1].   What We Do User Interviews helps teams make better business decisions by making user research easier, faster, and more enjoyable. Trusted by known brands such as Spotify, Fidelity, Adobe, and Glassdoor, our platform makes recruiting research participants and managing logistics—like scheduling, messaging, and incentive payouts—seamless.    About the Role As a Project Coordinator, you’ll manage a group of valuable clients, playing a pivotal role in keeping our customers happy through excellent communication and support.   Work Schedule: This opening is for our Tuesday - Saturday shift. (note: please only apply if this schedule works for you!)  





Primary Responsibilities
  • Create long-term relationships with high-value customers
  • Manage the recruitment and full lifecycle of all researcher projects for assigned teams
  • Serve as the product expert, keeping up to date with new product releases and features
  • Provide exceptional reactive/proactive communication and support to our researchers, troubleshooting when necessary
  • Bring ideas and brainstorms to the forefront related to our team goals





Requirements
  • Down-to-earth self-starter
  • Excited by the idea of joining an early-stage and lean startup
  • Bachelor’s degree
  • 3-5 years experience





Bonus points for...
  • Experience in User Research
  • Experience at a User Research Agency





Benefits
  • Competitive starting salary
  • Eligible for performance based salary increases every 6 months.
  • 100% premium-covered healthcare + dental + vision coverage for you 
  • Annual learning stipend
  • Equipment and office setup budget
  • 401(k) with company-sponsored contribution
  • Life, AD&D, and long-term disability insurance
  • Paid parental leave (6 weeks maternal, 3 weeks paternal)
  • PTO, holidays and floating holidays
Thank you for your interest. We look forward to reviewing your application!

  1. https://www.userinterviews.com/blog/from-failure-to-a-venture-backed-startup-through-meta-user-research

Other jobs at User Interviews

4 jobs in the last 60 days · 8 in total · avg 0.50 jobs/mo · 918 job visits

Senior Product Manager

Senior Product Manager

User Interviews helps teams discover and embrace user insights by streamlining the user research process. We believe this is what allows companies and products to succeed. We know, because our first company flopped—read our origin story [link]. You’

today
Marketing Designer

Marketing Designer

User Interviews is looking for a designer to join our small but mighty marketing team. In this role you'll be our first designer on the marketing team! You'll focus on designing for our marketing website, helping us establish a visual brand, creating

today
Project Coordinator

Project Coordinator

Remote role; candidates must be located in the United States.   About Us We're a 44-person fully distributed team on a mission to make it easier for teams to discover and embrace user insights. We believe that consistent user feedback is key to succe

1 month ago
Director of Customer Success

Director of Customer Success

At User Interviews, we believe that the best companies in the world consistently deliver products and experiences their customers love. We also believe that the only way to consistently build those products and experiences is to talk to your custome

1 month ago
Ruby on Rails / React Software Engineer

Ruby on Rails / React Software Engineer

Headquarters: Fully Remote URL: https://www.userinterviews.com User Interviews helps teams discover and embrace user insights by streamlining the user research process. We believe this is what allows companies and products to succeed. We know, becau

2 months ago
Ruby on Rails / React Software Engineer

Ruby on Rails / React Software Engineer

Headquarters: Fully remote URL: https://www.userinterviews.com We're looking for someone who wants to be an early engineer at a rapidly growing, venture-backed company. “Rapid prototyping.” “Design sprints.” “User centric.” I’m sure you’re familiar

4 months ago
Senior Project Coordinator

Senior Project Coordinator

Company Overview: At User Interviews, our mission is to make it easier for teams to discover and embrace user insights. Our platform automates the recruiting, scheduling, and incentive payment for research participants. Over 250 companies, including

6 months ago
Customer Success

Customer Success

ABOUT USER INTERVIEWS At User Interviews, we believe that the best companies in the world consistently deliver products and experiences that their customers love. On the other side, companies fail every day because they build products that their cus

over a year ago
User Interviews