portal jobs sales-marketing companies v vaco 100% remote customer service associate

100% Remote Customer Service Associate


Responsibilities:

  • Creates positive customer touchpoints using friendly, respectful, and professional tone while exhibiting genuine empathy
  • Effectively answer questions related to COVID, COVID vaccine registry, appointment scheduling or verification, etc.
  • Gather information from customers to help get them registered for appointments or notifications.
  • Accurately documents customer interaction details with limited errors
  • Deliver amazing customer service
Required Skills:



  • Previous call center and customer service experience required
  • Excellent communication skills
  • High level of patience and emotional intelligence
  • Advanced computer and phone skills
  • Excellent data entry skills
  • Sustained ability to work remotely during either a 7am- 4pm CSt or 10am to 7pm CST shift
  • Self-motivation and a positive attitude
  • Ability to begin work immediately