Product Manager, Accounts & Navigation - Cryptowatch 🔥
- Work with a global, remote team of designers, engineers, and project managers to develop the core Cryptowatch accounts system, onboarding, account settings, and overarching website navigation
- Lead a culture of customer focus by communicating and building rapport with customers and being the voice of the customer throughout the product development process.
- Perform deep and continuous analysis of competitors and other relevant products and offerings in both the crypto and conventional spaces.
- Develop product strategy and roadmap using input from customers, internal stakeholders, and competitive analysis
- Develop product specifications and related documents (epics, stories, scope docs, etc.)
- Work closely with Cryptowatch engineers to optimize products through development and bring them to life for customers
- Own and manage product roadmap and priorities, and drive progress across the platform
- Collaborate with Marketing to determine product opportunities and communicate effectively with customers and the marketplace regarding new and existing products
- Monitor and report on the growth of Cryptowatch accounts using KPIs
- Previous experience working on a user accounts/authentication system
- Strong knowledge of modern web software security best practices
- Minimum 1-2 years experience in product management or product design
- Excellent communication skills, both written and verbal
- Self-starter, with a passion for learning, teaching and building businesses
- Thrive in a fast paced environment, using your organizational skills to always keep team goals in focus
- Have previous experience using workstream management tools such as Confluence and Jira