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It Database Associate


The IT Database Associate is primarily responsible for entering and managing data within the organization’s database. They will assist each department with bulk uploads from spreadsheets and files, working closely with staff to ensure that this data is accurate. The IT Database Associate will also assist with training staff on how to access and use the database. The IT Database Associate’s input will be included as we transition to a new database, and they will serve as an integral part of the implementation team to migrate from the old database to the new one. The ideal candidate will have a keenly analytical orientation with strong attention to detail in every aspect of their work and is able to multi‐task on a variety of projects.  

Responsibilities: 

  •  Keep the database updated with high accuracy and coordinate with IT to troubleshoot issues  
  • Maintain accurate and complete information on all entries  
  • Examine data for errors related to formatting, locate and eliminate duplicate entries, and standardize entries  
  • Assist with documenting of the database procedures and guidelines  
  • Create and run complex queries, reports, mailings and exports to support staff especially fundraising and grantee efforts on a routine and as needed basis  
  • Provide training and advice to staff on correct database access and usage  
  • Perform database related tasks for staff, such as updating information and providing data information from requests  
  • Implement data entry projects as they are identified  
  • Assist with the conversion and implementation of a new database  
  • Assist with IT support as needed  
  • Other duties as needed  

 Qualifications: 

Experience and Education 

  • 2+ years of experience working with a database and producing reports from a database application 

 Skills and Attributes 

  • Committed to Groundswell’s mission. 
  • Proficient in PC computers and MS Office Suite: Word, Excel and Outlook  
  • Data entry: database associate will spend a significant amount of time on data entry tasks, and should be familiar with data entry processes and understand best practices  
  • Strong analytical, problem solving and verbal and written communication skills  
  • Ability to troubleshoot software and hardware issues  
  • Communicate effectively with managers, developers, and other workers.  
  • Meticulous attention to detail and deadlines with the ability to work under pressure in a fast-paced environment and handle many tasks efficiently  
  • Strong team player and working with others and coordinating their database needs  
  • Excellent time management  
  • Self-motivated and self-managed: the ability to work independently, take initiative, and manage up   
  • Certification specializing in various database management systems is not required, but very helpful  
  • Impeccable discretion and ability to keep confidentiality 
  • Comfort working across cultures and difference, including experience and comfort working with people of color and transgender and gender non-conforming people 
  • Proficient with CiviCRM and/or NeonCRM is a plus  

  Computer Skills: To perform this job successfully, an individual should be very comfortable with technology, including Microsoft Office 365 and suite of programs (SharePoint and , print/web publishing, conferencing software, and PC computers. 

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