Customer Advisor - Inbound Sales Agent 🔥
The Challenge
Our business is growing very fast and we continue to strengthen our infrastructure to support that growth. As our company sets ambitious revenue goals, we are looking for driven, goal-oriented individuals who are ready to learn how to engage effectively with our prospects and achieve our sales objectives.
The Role
We are looking for an Inbound Sales Team member who can work remotely from Bellingham and who can be sound and trusted consultants to our customers. The right fit will be someone with deep knowledge of our services that can understand the needs of our prospects in order to make appropriate recommendations. This individual will strive to achieve lofty goals while keeping a relationship-based approach. Given that our customers come through different channels (phone, email, and chat), we are looking for candidates who are excellent communicators in both verbal and written form and are highly adaptable, as we operate in a dynamic environment. The person in this role will report to the Director of Inside Sales, based in NYC, and will work with other team members based in NY, WA, and other parts of the United States.
Responsibilities include:
- Achieving monthly/quarterly sales goals, KPIs, and SLAs.
- Effectively close deals with customers with high intent of purchase.
- Proactively engage customers in every single communication.
- Create, maintain and update tracking of customers with complete information and emails.
- Ensure customer follow-up all the time.
- Handle customer needs and requirements.
- Make a positive impact on the team by sharing learnings and collaborating with new ideas/initiatives.
Culture
We are a group of smart, collaborative, passionate and determined individuals who are working hard on making a difference in the careers of people around the globe. We take pride in enabling professionals to stand out from the crowd. We are conveniently located in Union Square and offer a variety of perks to all full-time employees, as well as a team in Bellingham, WA working remotely.
Skills & Requirements
- BS/BA required.
- 1+ years of prior experience in a related role.
- Entrepreneurial spirit; desire to exceed sales goals.
- Positive attitude; naturally outgoing/gregarious
- Excellent written and verbal communication skills.
- Ambitious, hard-working and team oriented.
- Proficiency email software solutions and CRM a plus.
What Makes Us Different
- We operate with the agility of a startup, but have the stability of a well-established organization
- We value work-life balance
- We offer competitive pay + options