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Account Engagement Manager -us or Canada/east Coast


Account Engagement Manager -US or Canada/East Coast


Projectline
  • Remote, Remote, United States
    Projectline is looking to add a Senior Account Engagement Manager to work with one of our largest tech industry clients! Do you want to love where you work? Are you a positive, tenacious and organized person with experience selling to large, enterprise accounts? Would you describe yourself as motivated and a can-do problem solver? If so, this is an excellent opportunity to help drive our clients to a global adoption on one of their core products across their enterprise customer base.

    This contract position will work with our client’s own field sales and marketing teams to drive increased adoption and usage of their software productivity suite with their end users. This will require the development of subject matter expertise in our client’s business and their software solutions, as well as the ability to develop relationships and build trust over time. The right consultant will have the ability to be comfortable and confident while presenting to senior leadership at one moment, and then the innate desire to dive deep into the details to own execution and results the next.

    Responsibilities:
  • You will develop customer prospect lists using opportunity data.
  • You will engage internal account teams to gain an understanding of customer programs, building trust and support for outreach.
  • You will work closely with external customers to explain program offerings, support through deployment.
  • You will engage Customer Support to help resolve technical issues and ensure issues are resolved in a timely manner.
  • You will grasp data to inform the best next account engagement actions and advocacy for customers.
  • You will act as a subject-matter expert / single point of contact across internal account teams and external customers.
  • You will participate in internal account community forums to generate awareness and communicate program updates.
  • You will deliver weekly engagement process reporting via emails and calls.
  • You will support go-to-market (GTM) sales forecasts on a quarterly and fiscal basis.
Qualifications and requirements:
  • 7+ years of experience in Sales or Account Management required
  • Large Enterprise account experience required. Need to be familiar with working through the complexities of large organizations.
  • Bachelor’s Degree or equivalent professional training in marketing, or related business experience.
  • Strong written and verbal communications skills.
  • Intermediate Excel skills required (pivot tables, vlookups)
  • Proficient in MS Office.
  • Strong presentation skills to enterprise-level customers and sales teams.
  • Previous Microsoft experience in a consulting role or employee preferred but not required.
Equal Employment Opportunity Policy

Our client provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

About Projectline Services:

Projectline Services, a division of Yesler Inc., delivers on-demand consulting and resourcing services around the world from our offices in Seattle, Philadelphia, Toronto, Portland, and beyond. Our consultants offer deep expertise in marketing, program management, sales support, and operations.

Projectline has been recognized as a phenomenal place to work. The awards keep coming in: We were named one of the 100 Best Companies to Work For by Seattle Business Magazine, included in the Inc 5000 list for five years in a row, and have won a place on the Seattle Met magazine list of Best Places to Work twice. If you are looking for a place where you can grow your consulting career with a list of blue-chip clients, contact us.

Our mission is to positively impact the people we work with, the people we work for, and the communities we live in. We support our mission by providing an inclusive environment where all are empowered to share their diverse perspectives and experiences so we can ultimately be better together. Our policies, practices, programs, activities and decisions regarding employment, hiring, assignment, promotion, compensation, volunteerism, internships are not based on a person’s race, color, sex, age, religion, national origin, mental or physical disability, ancestry, military discharge status, sexual orientation, gender identity or expression, marital status, source of income, parental status, housing status, or other protected status. We strongly urge women, people of color, veterans, individuals with disabilities, and members of the LGBTQ community to apply. If you are unable to read our application form, or need any assistance in applying for this role, please email us at PLjobs@Projectlineservices.com and we would be happy to assist you.

Follow us on Twitter: https://twitter.com/projectline and Instagram: http://www.instagram.com/projectline.

Posted On: Wednesday, October 7, 2020

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