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Site Reliability Engineer - Bitbucket Cloud


Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.
Do you love staying ahead of the growth curve and experimenting with new software and environments? Get on board as an Atlassian Site Reliability Engineer.
As an Engineer in the Bitbucket Cloud Site Reliability Engineering team, you’ll build solutions to improve availability, performance and stability for the more than 1 million teams and 10 million developers in Bitbucket Cloud as well as automating away repetitive work. You'll be working on non-production and production environments, monitoring, data collection and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives and platform automation. You'll also respond to pings, pages and alerts to investigate issues in our products that you can really sink your teeth into. The best person for this role is someone that has a collaborative spirit - in our world, it’s not about being a hero and having all the answers, it’s about sometimes saying "I don't know" and working on finding solutions rather than starting with an assumption. The team needs someone who can ask questions, learn from others and turn chaos into order.
This role would be a great fit for someone with creative and innovative problem solving skills with a willingness to take ownership for the code you write all the way to production. You will develop and implement solutions that operate at scale - seeing your own technology efforts directly improve the reliability of our products. Our teams are empowered and expected to improve our products to truly deliver a reliable experience to customers. You will own development efforts in each and every sprint from planning to delivery to realize this goal and collaborate with different teams to review code.
One thing we promise: you’ll never be bored.

On your first day, you will have experience in:

  • U.S. Bachelor or higher degree, or its equivalent, in Computer Science, Information Technology, Information Systems Management or a closely related field of study
  • Software development in Python
  • At least 2 year of hands on experience with AWS: CloudWatch, EC2, Load Balancing, Lambda, RDS, Route 53, S3, SQS, VPC.
  • Experience in automation - we don't want you doing repetitive work!
  • Experience monitoring distributed systems application architectures
  • Serious troubleshooting skills across different levels of the stack
  • Distributed version control internals (Git)
  • Understanding of Linux systems
  • Expertise in Golang or Java
  • Experience using Configuration management tools like Chef, Ansible or Puppet
  • Experience troubleshooting a continuous integration pipeline
  • A clear head in the presence of alerts
More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.
More about Atlassian
Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team [1].
Additional Information
We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub [2].
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  1. https://www.atlassian.com/company.
  2. https://www.atlassian.com/company/careers/resources

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