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Call Center Service Representative - Henderson, Nevada 🔥


Call Center Service Representative ($15.75) - Henderson, Nevada (10:30 am - 7:00 pm) - November 12, 2019 ( Job Number: 047804 )

Description

Nevada State Bank/Zions Bancorporation is seeking full-time Call Center Service Representatives for our location in Henderson, Nevada.

The pay for this position is $15.75 per hour. We offer a convenient option to work from home following 6 months of employment . The 9-week paid training will begin on Tuesday, November 12, 2019, Monday through Friday, 10:30 a.m. to 7:00 p.m. After the training, the shift will remain Monday-Friday, 10:30 a.m. - 7:00 p.m. with one Saturday a month . Ideal candidates for this position will have the skills and experience necessary to:
  • Handle customer service inquiries and problems via telephone for various banking departments and affiliates.
  • Assist customers with questions regarding checking & savings accounts, loans, bank cards or other banking needs.
  • Make appropriate referrals for other bank products and services, including commercial lending products .
  • Interact with other departments, clients and prospective clients.
  • Maintain documentation and records of customer inquiries, complaints and services implemented.

Qualifications

  • Requires High School diploma or equivalent.
  • Customer service or other directly related experience a plus.
  • Knowledge of banking and financial services a plus.
  • Must have solid customer service, sales and problem resolution skills.
  • Working knowledge of bank products and cross selling.
  • Good keyboarding and communication skills, both verbal and written.
  • Ability to learn a variety of products and services for affiliate banks and departments.
  • Requires good follow-through.
  • Knowledge of various computer software including spreadsheets and word processing.


Grow and build skills while enjoying these benefits:
  • Ability to Work from Home
  • Competitive pay plus bonus opportunities
  • Monthly incentives and rewards culture
  • Variety of shifts available + custom shifts for top performers
  • Matched 401(k) and Profit Sharing
  • Health insurance
  • Paid training, vacation and holidays
  • Tuition reimbursement
  • Collaborative work environment
  • Casual dress code

Work Locations

Nevada-Henderson-NV - Anthem Village Branch

Contact Center

Oct 8, 2019

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