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Customer Success Operations Associate 🔥


At CrowdStrike we’re on a mission - to stop breaches. Our groundbreaking technology, services delivery, and intelligence gathering together with our innovations in machine learning and behavioral-based detection, allow our customers to not only defend themselves, but do so in a future-proof manner. We’ve earned numerous honors and top rankings for our technology, organization and people – clearly confirming our industry leadership and our special culture driving it. We also offer flexible work arrangements to help our people manage their personal and professional lives in a way that works for them. So if you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to stop breaches and protect people globally, let’s talk.



About This Role



The Customer Success Operations Associate will be responsible for traditional business operations tasks, including various reporting, auditing and data entry/analytics tasks as well as creation and maintenance of email and newsletter templates in Gainsight and Salesforce. A strong analytical mindset and hardworking attitude are required to be successful in the role.



This role is a remote position based in the US.



What You'll Need

  • 1-2 years of relevant experience in Business Operations, Marketing Operations or Finance
  • Self-starter, able to navigate in a high-pressure, fast-paced environment
  • Highly motivated, detail-oriented, strong team contributor; able to work independently and cross-functionally
  • Ability to handle multiple tasks, take on new responsibilities and prioritize work in a dynamic, deadline-intensive environment
  • Strong interpersonal, verbal and written communication skills
  • Advanced proficiency in Microsoft Office Suite and/or Google Apps (Word/Docs and Excel/Sheets are key tools)
  • Proficient in Salesforce (able to run basic reports and navigate between accounts and opportunities)
  • Gainsight Experience is a preferred



Benefits Of Working At CrowdStrike

  • Market leader in compensation and equity awards
  • Competitive vacation policy
  • Comprehensive health benefits + 401k plan
  • Paid parental leave, including adoption
  • Flexible work environment
  • Wellness programs
  • Stocked fridges, coffee, soda, and lots of treats



We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives and ways of solving problems so we strive to attract and retain talent from all backgrounds and create workplaces where everyone feels empowered to bring their full, authentic selves to work.



CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.



CrowdStrike participates in the E-Verify program.



Notice of E-Verify Participation



Right to Work



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