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Customer Engineer (Remote)

This is a full-time permanent Remote role with one of Sunnyvale's fastest growing startups. Our CONFIDENTIAL, hypergrowth client is seeking an experienced Customer Engineer.

We are an analytical services and metrology organization and our units are open for business on a mission to provide and enable better, faster and cheaper data for every client.

Position Summary:

  • New Customer Support and Onboarding

  • Project management Assistance

  • Account management and Service Count Management and Service

Characteristics of the Successful Applicant:

  • B.S. in Physics, Chemistry or Chemical Engineering, Materials Science, Mechanical or Electrical Engineering – M.S. or PhD is welcome but not required

  • Basic technical familiarity with the type of analytical techniques of scanning electron microscopy.

  • Curious to learn about the customers and their business and about our range of techniques.

  • Comfortable and efficient with digital tools and technologies – we use Slack, Outlook, Salesforce CRM, Zoom and more.

  • Ability to thrive in a remote work environment.

This role can be 100% remote.

Must be willing and legally able to work in the United States

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