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Customer Marketing Manager


InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

Our team is in search of a Customer Marketing Manager to help us change the way digital products are designed.

About the Team:

At InVision, the Strategic Marketing Team is tasked with leveraging all marketing channels to drive pipeline, opportunity creation, and demand generation programs that support our wider sales organization. This role reports to the Director, Strategic Marketing and will support our Growth Marketing team globally.

What you’ll do:

  • Form our customer advocacy and customer reference programs that will best celebrate and elevate our customer’s successes on InVision Enterprise
  • Collaborate with the global customer success organization to develop an understanding of our most influential customer narratives to inform our content strategy
  • Create customer Case Studies and gather testimonials that will best enable and support our sales organization
  • Optimize and streamline all review sites to assure InVision’s brand is represented positively by those using InVision Enterprise
  • Own optimization of marketing channels (events, webinars, digital, etc.) to increase expansion and upsell opportunities, generate net-new pipeline and support the global sales team
  • Partner with our clients as the external face of our marketing organization to tell our customer’s stories across all InVision marketing and publication channels
  • Understand and develop innovative narratives alongside our clients and coach influential executives to speak at InVision events

What you’ll bring: 

  • 5 - 7 years of customer marketing experience in a B2B SaaS organization
  • Experience tying customer marketing strategy to sales performance outcomes
  • Ability to partner and inspire cross-functional teams to spearhead complex marketing problems
  • High level of comfort working autonomously; this role will require entrepreneurial thinking by someone who feels comfortable creating new strategies and executing new solutions
  • Excellent communicator with experience partnering with sales
  • Naturally collaborative - loves working cross-functionally and building relationships with teammates

About InVision:

InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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