Customer Service - Start Asap, $18-19/hr - Remote | Hybrid
What We Offer
Competitive hourly rate of $18, with potential for growth to $19 per hour
Hybrid work schedule that combines office-based and remote work
Comprehensive benefits package including 401K, dental, medical, and vision coverage
Responsibilities
Engage with customers via inbound phone calls and emails, addressing account and billing inquiries with professionalism and empathy
Conduct thorough research to resolve customer issues or escalate them when necessary, ensuring timely and satisfactory resolutions
Accurately perform data entry tasks to update client and customer account information
Collaborate with team members and actively contribute to any assigned projects or additional duties
Requirements
Previous experience in phone-based customer service roles
Proficiency in computer skills, including typing, data entry, and Microsoft Office Suite
Strong attention to detail to ensure accuracy in all customer interactions and data entry tasks
Excellent verbal and written communication skills, maintaining a professional and friendly demeanor at all times
About Us
At (Company Name Excluded), we are dedicated to connecting exceptional talent with small to medium-sized businesses across various industries in the Kansas City Metro area. We pride ourselves on our personalized approach to personnel services, fostering relationships with both clients and job seekers that reflect our core values.
Our team of skilled recruiters employs innovative methods to engage potential candidates, leveraging direct recruiting and creative media techniques. Whether it's clerical, administrative, customer service, or professional roles, we provide temporary and permanent staffing solutions for all office-related positions. Our range extends to executive-level positions, such as CFOs, CPAs, project managers, and more.
We take pride in our unrivaled service and proven track record, and we are excited to collaborate with you on your employment journey. For any inquiries about your employment solutions, please don't hesitate to reach out to our dedicated team members: Shelley, Roses, Michelle, Marie, and Alex.
Join our passionate team and be part of a fulfilling career in customer service! Apply today to seize this exciting opportunity.
Employment Type: Full-Time
Salary: $ 18.00 19.00 Per Hour