Ft Customer Support Agent π₯
This role is mainly a customer service position but also includes:
- Clerical work
- Administrative tasks related to lab orders
- Customer support with practitioners and patients over the phone and email
- Ensuring quality control in lab ordering
- Data Transferring
- They all wear many hats and responsibilities may change over time!
- Ideal: Recent college grad with scrappy hustle mentality. Live in the Pacific timezone or can work those hours
- Must be available for a full normal 8 hour work day
- Must be available for company meetings during the day over zoom and available from 8-5 PST
- Highly organized, able to think 1 step ahead, takes initiative, time management, and be able to handle many tasks
- Excited to have a ton of responsibility and have a big impact on a patient-facing product
- Problem solver, 'figure it out' attitude
- Strong communication & customer service skills are a must
- Note: they are looking for someone who is willing to pick up the slack where ever is needed and is a true team player
- Must be located in the USA
- You need reliable high-speed internet
- Immediate start, able to work full-time (40 hours/week)
- Work remote - anywhere in the USA
- Work schedule is remote but must be available 8am-5 PST hours.
- They are looking for a long-term fit and to have you grow with the company
- Dedicated work space free of distraction