portal resources jobs companies s stratgy customer service representative / entry level

Customer Service Representative / Entry Level 🔥


We are seeking a customer service representative who is passionate about providing excellent customer support and enjoys working remotely. As a Customer Service Representative, you will be responsible for answering incoming calls, responding to customer emails, and resolving customer complaints. Your ultimate goal will be to ensure customer satisfaction by providing timely and accurate information and solutions.
Responsibilities
  • Answering incoming calls and responding to customer emails
  • Resolving customer complaints and concerns in a professional and courteous manner
  • Providing customers with accurate information and solutions
  • Documenting all customer interactions in a clear and concise manner
  • Escalating issues to senior staff members when necessary
  • Continuously updating job knowledge by participating in training opportunities

Qualifications
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to multitask and prioritize effectively
  • Proficiency in Microsoft Office and other relevant software
  • High school diploma or equivalent
  • Previous customer service experience is a plus, but not required

Benefits
  • Competitive salary and benefits package
  • Flexible work schedule
  • Work from the comfort of your own home
  • Opportunity for growth and advancement within the company
  • Collaborative and supportive work environment

At our company, we value diversity, inclusivity, and teamwork. We are committed to providing a safe and welcoming work environment where all employees can thrive. If you are a motivated and customer-focused individual who enjoys working remotely, we encourage you to apply for this exciting opportunity.

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The ability to work remotely increases employee happiness by 20 percent.