Customer Service Representative / Entry Level 🔥
Responsibilities
- Answering incoming calls and responding to customer emails
- Resolving customer complaints and concerns in a professional and courteous manner
- Providing customers with accurate information and solutions
- Documenting all customer interactions in a clear and concise manner
- Escalating issues to senior staff members when necessary
- Continuously updating job knowledge by participating in training opportunities
Qualifications
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Ability to multitask and prioritize effectively
- Proficiency in Microsoft Office and other relevant software
- High school diploma or equivalent
- Previous customer service experience is a plus, but not required
Benefits
- Competitive salary and benefits package
- Flexible work schedule
- Work from the comfort of your own home
- Opportunity for growth and advancement within the company
- Collaborative and supportive work environment
At our company, we value diversity, inclusivity, and teamwork. We are committed to providing a safe and welcoming work environment where all employees can thrive. If you are a motivated and customer-focused individual who enjoys working remotely, we encourage you to apply for this exciting opportunity.