[hiring] Customer Success Manager @mainteny Gmbh 🔥
Apr 17, 2023 - Mainteny GmbH is hiring a remote Customer Success Manager. đź“ŤLocation: Germany.
- Work closely with the CCO to develop and run the customer facing side of the business
- Advocate for the company – by working 1-on-1 with our customers and directly influence their experience
- Managing customer communication and support their onboarding
- Build strong network and relationships to the management of our customers
- Handle customer support (requests, issues, complaints, and praises)
- Pro-active account management and maximize upselling opportunities
- Shape & optimize the CSM process
Requirements
passion. dreams. customer focus. experience. understanding for saas. motivation. fluent in english and german. entrepreneurial. surprises. creativity. communication. analytical skills. humanness. tolerance. fun.
Benefits
ambitious team. responsibility from day one. working hand in hand with the cco. stock options. transparency. conferences. egoless. humorous. team mentality. friendships. cool learning opportunities. remote working. diversity. respect. mindfulness sessions. an employer that cares about you as a person.