Virtual Assistant - Remote | Wfh
We're looking for a motivated and organized Virtual Assistant to join our team! As a self-starter, you'll be responsible for supporting and expanding our small residential real estate appraisal company that's growing rapidly across New York, New Jersey, Vermont, Connecticut, and Florida.
As a Virtual Assistant, you'll be communicating daily with a team of six appraisers, 10-40 Appraisal Management Company vendors (AMC's), national banks, banking customers, and private homeowners via phone, SMS text, and email. You'll be managing the lead appraiser's email inbox and Angi's Leads, and acting as an intermediary between appraisers and 40+ AMC online vendor systems, updating progress on appointments, documents, fees, data, and reports on a daily basis.
You'll also be organizing and scheduling 5-20 appraisal appointments per day, gathering preliminary appraisal data required for each property appraisal report, and uploading necessary documents for appraisers via Google Drive. In addition, you'll be reviewing and auditing incoming leads, following up to gain new private customers, as well as receiving credit for those leads that are irrelevant to the business.
As a Virtual Assistant, you'll also be implementing required licensing and insurance coverage annually and semi-annually.
We're looking for someone with excellent computer skills, proficient in navigating multiple websites, emails, using Microsoft Word, Excel, and Adobe Acrobat. We also require fluency in English, and at least an intermediate level of proficiency in Russian (optional). Prior appraisal assistant experience is preferred, and customer service experience is required. An Associate or Bachelor's degree is also required.
This position is part-time to full-time, depending on volume.
We're offering a starting salary of $25.00 per hour.
We understand the importance of work-life balance, so we offer a relatively flexible schedule due to the position being remote. However, you must be available at all times between 9AM-5PM EST, Monday - Friday, and some Saturday and Sunday time may be required.
If you're an organized, self-motivated individual who thrives in a fast-paced environment, we'd love to hear from you!