Principal Product Manager, Mobile 🔥
About the teamZillow is on a mission to help more people get their dream home. 80% of customers considering moving visit Zillow! However most of these customers feel overwhelmed by the process of moving and are unaware of the different services Zillow offers to help them through their transaction. This opportunity is at the center of redefining the Zillow app and site experience to help customers successfully navigate through their complex real estate journey. The team is responsible for crafting an end to end experience where buyers sellers and renters have access to an ecosystem of coordinated services and technologies to make progress towards their move. We work with the different lines of businesses (Agent connection, Mortgage, Sell, and Rent) to streamline our app and site navigation and offer guidance to customers to their next step to close on their next home.
About the role
You will lead the work to redesign our app and site navigation, and build a guide to help buyers, renters, sellers transact with Zillow. You’ll have a ton of visibility in the company, and you’ll be empowered to change the trajectory of your product and directly impact business growth.
Are you looking for a zero to one role where you own the vision, strategy and execution of key features? In this role you will push the boundaries of the real estate market and play a primary role in enabling customers with a digital access to mortgage touring and selling services. You will be the bridge across different organizations and LOB to drive a cohesive experience and make trade off decisions. You will interact with leadership to provide updates and drive alignments on plans.
You Will Get To:
Define vision, strategy, and features on Zillow apps and web
Work with design, research and product marketing teams to envision the future of digital real estate transaction
Build business cases, write PRDs, establish success metrics, and communicate the impact of shipped products and features
Drive the team roadmap and product features from concept through validation, launch and iteration
Use qualitative and quantitative data to prioritize the right problems and make trade-off decisions balancing user needs and business goals
Build cross-team and cross-functional relationships to advocate for your team’s roadmap, keep partners informed, gather input, and influence thinking
Communicate the team's progress and success through all levels of the company - including executives
Work with highly capable developers to ship products in an agile, fast-paced environment
Run AB experiments to validate your hypothesis, learn and iterate
Who you are
A demonstrated track record of prioritizing, launching, and iterating on successful customer facing products.
Have experience as a technical PM, working on customer facing product (building features on mobile platforms highly desirable)
The ability to build strong relationships to lead through influence, align partners, and inspire cross-functional teams
Strong product instincts with an uncanny ability to intuit users’ needs, problems, and mental models
Understand sophisticated technical designs and champion technical shifts and discussions during sprint and planning meetings
Success balancing customer and business impact
Comfort with ambiguity and a natural tendency to put structure to complexity and disarray
Experience A/B testing and using data to find the signal in the noise to make informed product decisions
Clear, concise, and through written and verbal communication skills
A bias to ownership and progress for the products and initiatives you lead
Get to know us
Zillow is reimagining real estate to make it easier to unlock life’s next chapter.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at RecruitingAccessibility@zillowgroup.com.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.