customer Service Representative 🔥
- Winning candidates will possess modern technology with which to perform the job, i.e., a newer Windows machine with multiple monitors, a quality headset, web cam, reliable peripherals, and a stable high speed internet connections.
- All team members work one weekend per month in rotation.
- Experience working in a modern contact center is a must with an emphasis on consultative sales or lead-generation.
- Receive and make warm phone calls to thousands of leads monthly.
- Overcome objections and schedule in-home sales leads for our outside team.
- Ensure quality assurance throughout the lead-setting process.
- Work with the Quality Control team on geography understanding and lead-setting skill.
- Experience working in an automated contact center is must.
- Proven track record of success in selling over the phone, consultative sales, lead setting, or other relevant contact center experience.
- Ability to talk and type and use technology.
- Strong understanding of geography in the U.S. and Canada.
- Coachable - we are constantly working to improved our team members.
- Willingness to thrive in a remote work situation where your contact with colleagues is 100% via video conference, instant messaging, and phone.
- Ability to multi-task across multiple software platforms during your workday.