portal resources jobs companies i ingram content group senior sales representative

Senior Sales Representative 🔥


Job Description


Ingram Content Group (ICG) is hiring for a Sr. Sales Representative to contribute to our Ingram Library Services (ILS) team. This is a remote position, but the ideal candidate will reside in Texas.

As the Sr. Sales Representative, you will engage in sales and service activities to existing and potential library customers in a multi-state territory. You will achieve and exceed established sales and company goals. You will position Ingram as the premier provider of all media (print, AV, and digital) and value-added services to libraries. In addition, you will sell company products and services to libraries – print, cataloging, processing and digital products. As the Sr. Sales Representative, you’ll interface with other Ingram departments to ensure customer satisfaction, maintain and enhance knowledge regarding all ILS programs and services, and to share customer requirements and market trends.

You love supporting one library, but what if you could support thousands?

At Ingram, our Library Services teams curate titles and services for a wide range of libraries from small and rural libraries to multi-branch urban library systems. We focus on providing exceptional support to our library customers by improving workflows and processes with content, shelf-ready services, collection development and analytics - all while developing and maintaining everlasting relationships with our clients. Our teams collaborate and innovate with a variety of skilled professionals and manage projects with quality and profitability in mind.

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Required Qualifications:

  • Bachelor’s degree or equivalent experience
  • 5 years field sales experience

Preferred Skills:

  • Experience working for or with libraries

Key Responsibilities:

  • Profitably sells the company’s products, services and related materials to libraries in the assigned territory through on-site visits, phone calls and email.
  • Manages his/her multi-state territorry to ensure efficient use of the company’s resources and associate’s time while maximizing potential number of personal customer contacts.
  • Utilizes consultative selling techniques and needs/benefit analysis to identify opportunities and grow revenue with existing customers and new prospects in the assigned territory to meet and exceed sales targets.
  • Establishes, develops and maintains positive business relationships with established customers and new prospects.
  • Attends regional, state and national library association conferences and presents ILS products and services.
  • Gives input and feedback for all respective territory RFPs (request for proposal) and formal bid responses and includes customer requirements, competitor information, trends, and potential bidding strategies in a timely manner.
  • Participates in the development and implementation of annual budgets and strategic sales plans.
  • Prepares strategic business and action plans to meet sales goals for the assigned territory in conjunction with their inside sales representative; also provides activity or summary reports upon request.
  • Serves as the sales expert in what (and how) ILS offers Collection Development, Cataloging/Processing and Opening Day Collection services (CD, C&P, ODC) assisting the library streamline these processes.
  • Assess library workflows and make recommendations to improve customer efficiency and further entangle the customer with ILS products and services.
  • Negotiates discount/freight terms for new pricing agreements and existing pricing agreement renewals with an eye on profitability and margins.
  • Maintains comprehensive knowledge of ILS products/services, competitor products/services advantages and changes in library market.
  • Reports industry trends, market requirements, customer needs and competitor developments to management.
  • Utilizes Salesforce CRM to document information and all interactions with customers and prospects.
  • Manages the database of leads in Salesforce.com; efficiently processing all opportunities, tracking, and reporting.
  • Creates and delivers presentations on ILS products and services at customer sites, conferences and other events.

Additional Information


Perks/Benefits:

  • A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
    • 15 vacation days & 12 sick days accrued annually and 3 personal days
    • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
    • Wellness program
  • Avid reader? Numerous opportunities to engage with books and authors
    • Discounted offers to self-publish with IngramSpark®!
  • Encouraged continued education with our tuition reimbursement program
  • Financial and in-kind opportunities to engage with non-profits in your community
    • Company match program for United Way donations
    • Volunteer opportunities and in-kind drives for non-profits throughout the year
  • Casual Dress Code

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

  • EEO/AA Employer/Vet/Disabled
  • We participate in EVerify.
  • EEO Poster in English
  • EEO Poster in Spanish

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