portal resources jobs companies m mitchell international remote customer service support 5

Remote Customer Service Support 5 πŸ”₯


Company Overview: The Enlyte Family of Businesses Mitchell | Genex | Coventry
Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth. Job Description :
  • Provides customer service to our carriers and provider network
  • Reviews, facilitates and resolves provider network disputes via our online portal and email.
  • Interacts with both internal and external partners to resolve issues, review of documentation and pricing to ensure client satisfaction with handling of each dispute.
  • Works with the Provider Network Dispute team as an intermediary between the providers that are treating our clients patients and our Network Partners that may apply contractual pricing to the patient bills.
  • Resolves any disputes in the contract status. application or pricing.
  • Answers any follow up questions from carriers
  • At this level, there is an expectations that this person will take more complex issues.
Qualifications:

Minimum Education:


High School Diploma or Equivalent


Required Skills and Experience:

5+ Years Workers' Compensation, or Health Insurance Experience
Excellent Communication Skills

Desired Skills and Experience:


Provider network or Medical billing review background is helpful but not required

Salesforce Experience

Benefits : We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $20.00 - $33.65 hourly and will be based on a number of additional factors, including skills, experience, and education. If you are a Colorado or New York resident, you may request additional information about the compensation for this role by emailing: careers@enlyte.com for assistance. The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. #LI-Remote #LI-MC1 #MIT

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