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marketing/communication Generalist 🔥


Compensation: $65-$75K

Full time remote position

General Purpose of Position:

The ideal candidate reflects Qsource's core values of integrity; respect for people; diversity, equity and inclusion; and continuous improvement. The candidate is comfortable multitasking and is good at prioritizing under minimum supervision. To succeed in the role, they must also be tech-savvy, detail-oriented, and an effective communicator. We're looking for someone who is creative, willing to learn new things, and has excellent organizational and communication skills. More specifically, the candidate wants to work in a highly collaborative environment where hard questions are welcomed, answered, and expected. They are the personality type that likes to have their fingers in everything such that you can collaborate on content and partner with cross-functional teams to create marketing materials and plan campaigns. This position is remote and reports to the Marketing Manager.

Major Duties and Responsibilities:

  • Assist with coordination and implementation of marketing strategies and campaigns, including creating engaging content that will reach the ideal target market
  • Maintain ongoing communication with assigned clients
  • Exhibit a dedication to, and interest in understanding the client's objectives, their challenges and needs, and develop marketing and communications tools to help meet their objectives
  • Ability to provide best practices and innovative ideas to clients to achieve their desired outcome goals
  • Consistently meet all program and project deadlines
  • Contribute to social media and content calendars by managing the production of interesting and shareable content, such as blog articles, social media posts, videos, infographics, etc.
  • Track relevant metrics using analytics tools, monitor KPIs, and report to Marketing Manager on campaign effectiveness
  • Create and/or edit audio and video projects
  • Ability to create and edit graphics
  • Ability to create campaigns and market elements to achieve lead generation goals
  • Stay up to date with digital marketing and communications trends and best practices
  • Manage and complete long-term projects as well as all day-to-day tasks
  • Maintain a commitment to time, process, and workflow efficiencies, and to continual quality improvement
  • Work within the production system, using required documentation and procedures for opening projects, accounting for projects, vendor and freelance estimates, revisions, approvals, status reports and file maintenance and storage
  • Copywriting and proofreading

Knowledge, Skills and Attributes:

  • Able to think critically and exercise independent judgment and discretion
  • Strong copywriting, editing, and proofreading skills
  • Results-oriented and solution-focused with a problem-solving attitude
  • Excellent communicator and creative thinker, with an ability to use data to inform all decisions
  • Exceptional dedication to both external customer service and to internal teamwork
  • Excellent project and time management skills
  • Excellent written and verbal communication skills
  • Is agile, and capable of contributing to project teams at both a) marketing and communications planning and b) tactical production level
  • Must have a fundamental knowledge of marketing principles, disciplines, and media
  • Must have a commitment to standards, procedures, and quality
  • High technology competency across platforms and the ability to transform data into insights

Education and Experience:

  • Bachelor's degree is required
  • At least 3 years' experience in marketing, audio/visual production and graphic design
  • At least 3 years' experience in digital marketing
  • At least 2 years' experience in Hubspot
  • At least 2 years' experience in B2B marketing preferred
  • Expert in MS Office applications (Word, Excel, PowerPoint, Outlook)
  • Proficiency in Adobe Creative Suite Products (Photoshop, InDesign, Acrobat Pro, etc.)
  • Experience using marketing technology such as Wrike, PodBean, WordPress, Hootsuite, etc.
  • Limited travel

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