Content Writer 🔥
Job ID #352988
Content Writer- On behalf of our client, Procom Services is searching for a Content Writer to join their team for a 12-month contract opportunity in Hillsboro, OR (remote).Content Writer Description-
The Global Commercial Operations Group provides outstanding customer experience by assuring clean sales and service order processing, tracking, and communications out to the account team and field service, as well as driving revenue execution and S&OP planning with the business units and operations teams in the factories. Success comes as a combination of outstanding communication, MSD policies and procedures, and a general understanding of MSD tools and product divisions.
The Mission & The Position:
The Content Writer is a member of the Global Commercial Operations Team which is responsible for creating various content for the end-to-end Sales and Service Operation Processes. This includes business processes in the CRM (Dynamic 365) & ERP (QAD) applications.
To thrive in this role you are somebody that can understand process flows and can translate them to SOPs, e-learnings and other types of learning content. You will be working with a cross collaborative team to create and publish content, as well as measure the impact and effectiveness of the content created.
You will enjoy working in a high paced and dynamic environment within a global matrix environment and enjoy working with diverse team members.
This position has a strong focus on delivering high-quality documentation & content that meet certain standards.
The ideal candidate will:
- Collaborate with the Commercial teams to seek out and develop process documentation and training content across all Global regions
- Play an active role in brainstorming how to build written and spoken content and use best judgement
- Establish clear and concise content for process instructions
- Collaborate with our training specialists to develop training material
- Support communication campaigns
Content Writer Skills/Experience-
- Bachelor's degree in journalism, writing, communications or related field
- Minimum of 2 years in a creative writing role
- Creative skills and usage of drawings, diagrams, animation, and charts that increase users’ understanding
- Background in Commercial Processes is preferred
Content Writer Start Date- 1/26/2023