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Project Manager 🔥


Please note, this position is eligible for fully remote working within the United States or hybrid working from our office in Bothell, WA, collaborating with U.S and European partners.


About Us

United States Tour Operator (USTO) comprises of sister brands Europe Express and YMT Vacations, and are part of Travelopia, offering decades of experience in custom independent and group travel for North American travelers throughout Europe and other popular destinations around the world. Together we are a $100 million+ revenue business, and a significant and strategically important part of the $1billion+ Travelopia portfolio.

The Role:

This new role within our organization will be focused on driving key business projects to completion. You will partner with business leaders, line managers, frontline staff, and our Technology team to deliver important projects that align with one or more of our business priorities: employee experience, customer experience, demand generation, converting demand to customers, and operational excellence.


In order to successfully deliver these projects on time and within budget, you must gain a deep understanding of how our business is functioning currently, why these projects are a priority, and what impact they will have. Within the first six months in the role, assigned projects will likely include improvements to our Salesforce workflows and processes, implementation of a new customer survey platform, and implementation of new Accounts Payable automation tools.

What you will be doing:

  • Manage multiple projects concurrently in collaboration with senior business leaders
  • Define project requirements, roles, and scope with project leads by seeking to understand the overall project goal
  • Build and manage comprehensive project plans and timelines by clarifying tasks and accurate sequence needed to complete scope of project
  • Effectively collaborate and work with cross-functional partners and guide them through the lifecycle of a project
  • Track project checkpoints and communicate regular status updates to all project collaborators and partners
  • Facilitate project meetings and document action items to be shared with the project team
  • Identify and minimize risks/threats within projects from an objective point of view in a timely manner

What we are looking for:

  • Bachelor’s Degree in a related subject or equivalent experience
  • Demonstrated ability in project management - PMP is desirable
  • Expert problem solving skills with demonstrated ability of working through the development of sophisticated business solutions.
  • Ability to manage multiple requirements simultaneously and prioritize tasks
  • Critical thinking and ability to propose solutions for roadblocks
  • Comfortable working in a fast-paced environment and with change and ambiguity
  • Ability to empower people involved in projects to complete tasks on time
  • High-level attention to detail and accuracy in execution of work, using Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Previous experience working in Salesforce and/or hospitality reservation systems is preferred

The benefits we have to offer:

  • Competitive salary
  • Company bonus
  • Remote working model
  • Wider scope for learning, working with teams across the world

If you are excited about this opportunity, and know the value you can bring to this role and our organization, we would love to hear from you!


We believe people are happier and perform best when they are able to be their true self, and that diverse teams deliver better results.


Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish. We are committed to driving change through increasing awareness of, and counteracting, unconscious bias; building an inclusive culture, and embracing diversity in all its dimensions

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