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Sr. Web Developer - Customer Experience 🔥


Company Description


iSpace is a global services company focused on outsourcing, consulting and staffing. Over the last decade, we have helped numerous corporations and institutions reach their business objectives and IT goals.

iSpace services are centered in three areas - IT Outsourcing, IT Staff Augmentation, and Business Process Outsourcing. Our team of seasoned professionals based in the United States and India focus on providing results, driving innovation and affecting outcomes. Our clients have come to rely on our expertise, our commitment to quality, customer service and our innovative approach to problem solving to help create sustainable value for their customers and shareholders.

Specializing in Healthcare, Entertainment, Automobile and Financial Services, we work with Fortune 1000 companies throughout the United States. Our commitment to customer satisfaction is reflected in the fact that over 90% of our client base have remained with us for over 5 years.


Job Description


Senior Web Developer-Customer Experience
Location: Fully Remote
Full Time Position

The Senior Web Developer will be part of the Customer Experience Team. As a senior developer the individual in the position is expected to have a high degree of technical knowledge and good communication to not only deliver as a developer, but also collaborate with peers to deliver solid solutions, act as a mentor for more junior developers, innovate to make the Cx Team more effective and be an active partner with other IT and business teams. The individual will be a key team member of strategic initiatives like the creation of a new Customer Portal, business sites and B2B/B2C eCommerce solutions. As a member of agile run projects, the employee is expected to be able to collaborate with people of different discipline. The candidate must be able to work autonomously and have a solid experience with Java and Angular development, Java Spring MVC framework, systems design, Agile, DevOps, CICD and B2B/B2C web-based solutions.

Responsibilities/Essential Functions:

  • Designing, coding, testing, and quality assurance of complex product features within our Customer Engagement & Commerce portfolio
  • Accountability, delivery of the assigned tasks on time, ensuring high quality and high performance
  • Work in a Lean development environment which requires the individual to be self-driven
  • Works with Business / Functional Analysts to understand business problems and develop technical solutions.
  • Apply structured design and structured programming techniques to assigned tasks.
  • Develop task / project estimates, and project schedules.
  • Contribute to the definition and improvement of the installation, administration and maintenance processes of the SAP Commerce Cloud (Hybris) software and solutions.
  • Support team members in cross-functional tasks such as QA, UAT and defect triage
  • Recommends system solutions by comparing custom development and possible purchased alternatives
  • Bring a sense of innovation to the business and IT teams
  • Additional duties may be assigned as needed by management. Application Support
  • Provide application support as needed by diagnosing integration and performance problems and implementing long-term solutions.
  • Configuring, managing, monitoring, and debugging software (web applications, Apache, tomcat).
  • Maintain accurate and up-to-date documentation on configurations, software revisions and patch management information
  • Stay abreast of advances in assigned technology and business processes Organizational Functions
  • Foster a collaborative team environment, actively shares knowledge with fellow team members
  • Maintain consistent communication with internal and external business partners
  • Participate in overseeing and on occasion leading the on-shore and/or off-shore consulting practices and development efforts
  • Work closely with leadership to prioritize and implement continuous improvement for internal and external customer experiences


Knowledge/Skills/Abilities:

  • Strong development experience with Java, JEE technologies, Angular and Java Spring MVC Framework
  • Expertise in deploying and managing Java applications using Tomcat.
  • Strong knowledge of SQL
  • Knowledge of JSP, JavaScript, CSS, jQuery
  • Proven experience with JSON, XML, REST/SOAP/CXML API
  • Experience using SDLC methodologies, CI/CD and source code control applications
  • Strong experience with Agile project management methodologies
  • Strong analytical, technical, and architectural skills
  • Excellent attention to detail and highly organized.
  • Constructive and open style of communication as a team player
  • Excellent communication skills both written and verbal.
  • Demonstrated ability to work independently with minimal supervision.
  • Strong knowledge of Microsoft Office Products including: Visio, Word, Excel, PowerPoint
  • Experience in and with distributed teams, contract labor and offshore resources
  • Demonstrated experience in collaborating with stakeholders and business process owners


Experience/Qualifications:

  • Bachelor's Degree in Computer Science or Engineering, or equivalent combination of education and experience
  • 8+ Years of relevant software development experience
  • 6+ years of demonstrated experience in Online Customer Experience (Business Sites, Customer Portals, B2C, B2B and/or B2B2C ecommerce business practices)


Preferred Experience / Education:

  • Development experience with Hybris or SAP Cx modules, Commerce Cloud (CCV2)
  • Experience on integrating various payment providers
  • Experience with Microsoft DevOps
  • Experience with ERP software (Oracle, SAP, other)
  • Agile framework certifications preferred not required

Additional Information


All your information will be kept confidential according to EEO guidelines.

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