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Digital Community Manager For Social Media , Sc Johnson College Of Business 🔥


Digital Community Manager for Social Media (Hybrid), SC Johnson College of Business

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Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.


The College:

The Cornell SC Johnson College of Business comprises three accredited business schools, each of which is recognized as among the best in higher education: the Charles H. Dyson School of Applied Economics and Management, the Samuel Curtis Johnson Graduate School of Management, and the Peter and Stephanie Nolan School of Hotel Administration. Our academic research; industry and community engagement; and undergraduate, graduate, and professional degree programs all reflect the future of business: flexible, collaborative, and cross-disciplinary. The college has an unparalleled resource base from which to draw within the college, Cornell Tech in New York City, and Cornell University broadly.


The Team:


The Office of Marketing and Communications plays a strategic role in supporting the success of the college’s short-term and long-term goals for enrollment, alumni relations, philanthropy, brand visibility, and external reputation. Within our office, the communications team is a group of creative and strategy-oriented storytellers who enjoy working across all types of media and channels to showcase the very best of the college of business. We develop and execute messaging and content strategies that connect meaningfully across a broad range of internal and external audiences, including prospective and current students, alumni, and the media.


Cornell communicators share a mission to enhance and preserve the university’s brand and reputation as a top research institution and a leader in higher education, and to support and promote critical programs that serve the university’s teaching, research and public engagement mission.


Communication services are carried out through a matrixed organizational system in which University Relations houses the departments of News (Cornell Chronicle), Media Relations (pitching and servicing media requests), Brand (Cornell.edu, multimedia production), Strategic Communications (communications plans, key messaging, campus statements, social media management), and Cornellians (digital alumni publication).


Communicators in colleges, schools, and units regularly collaborate with, and consult, University Relations departments. University Relations serves as a partner and resource for all unit communicators.


The Job:


Reporting to the Director of Brand Messaging, and in collaboration with University Relations social media efforts, the Digital Community Manager for Social Media is responsible for social media content planning, development and publishing, managing the social media calendar, ensuring editorial quality, and writing and publishing a variety of other supporting content, including articles, profiles, announcements, emails, and more.


The Digital Community Manager for Social Media will be expected to develop content that effectively and measurably engages and builds community with prospective students, current students, alumni and friends of the college through various social media and other communication platforms. As the manager for social media accounts that support the college’s brand, this role ensures that content meets the highest-quality editorial standards, adheres to SEO best practices, and provides optimal support and alignment with University-wide and college-specific strategies and priorities. The Digital Community Manager for Social Media is responsible for developing a digital community with a strong sense of affinity and increased engagement with the college. In gathering feedback and understanding the needs of the community, the manager will build and strengthen the virtual community and enhance the college’s brand.


Required Qualifications:

  • Bachelor’s degree, preferably in journalism, communication, public relations, marketing, or a similar field.
  • 3-7 years of work experience with at least 1-2 years of experience managing social media in higher education or a nonprofit organization.
  • Professional understanding of social media platforms, including, but not limited to, Facebook, Twitter, Instagram, YouTube, and LinkedIn.
  • Superior writing and editing skills, and a strong understanding of how to write and design content for specific audiences and social media platforms.
  • Knowledge of Adobe XD and Photoshop or other comparable design tools.
  • High level of proficiency in social media management tools such as Hootsuite, Sprout Social, or an equivalent tool.
  • Experience developing distribution strategies for multi-story campaigns across multiple social media platforms and audiences.
  • Excellent judgment in sensitive and confidential situations, and the ability to follow established protocols.
  • Solid understanding of web accessibility and accessibility issues within social media.
  • Ability to work nonstandard business hours, including evenings and weekends, when warranted by college events or issues.
  • Ability to prioritize multiple projects in a busy environment with flexibility, accuracy, efficiency, professionalism, and attention to detail
  • Understanding of and appreciation for topics, issues, and culture in contemporary higher education.
  • Ability to deliver and receive feedback with diplomacy, empathy, and confidence.
  • Commitment to effectively work and interact respectfully to foster a diverse and inclusive environment.

Rewards & Benefits at Cornell:


This position is full-time, based in Ithaca, NY, and is eligible for benefits including a hybrid work arrangement or the possibility of a fully remote work arrangement. To apply, please include a cover letter in your application. No visa sponsorship or relocation assistance is available for this position.


Cornell has been nationally recognized as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives. Cornell’s key benefits include:

  • Health Care – Several excellent plan options for medical, dental, prescription drug, and vision care coverage.
  • Generous Paid Time Off & Leave Provisions with flexible work options. This includes vacation, time, health and personal me, holidays, and parental leave.
  • Retirement Plans – Employees are eligible for the 403(b) Cornell University Retirement Plan
  • (CURP) which offers superior retirement savings benefits.
  • Education – Options include the Employee Degree Program, taking classes to enrich your career skills, New York’s 529 College Savings Program, and Cornell Children’s Tuition Scholarship.

To explore the full range of Cornell Employee Benefits further, click on the link: Cornell Benefits.


As part of the university's comprehensive vaccination program, all Cornell employees are required to have and provide proof of an FDA-or WHO-authorized or approved COVID-19 primary vaccination or have obtained a university-approved disability/medical or religious exemption, regardless of their role and work location.


University Job Title:

Communication Spec III

Job Family:

Communications/Marketing

Level:

F

Pay Rate Type:

Salary

Pay Range:

$67,800.00 - $80,396.00

Company:

Endowed

Contact Name:

Theresa Lynch

Number of Openings:

1

Job Titles and Pay Ranges:


Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

  • Prior relevant work or industry experience
  • Education level to the extent education is relevant to the position
  • Unique applicable skills
  • Academic Discipline (faculty pay ranges reflects 9-month annual salary)

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.


Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

Current Employees:

If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.

Online Submission Guidelines:

Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by “dragging and dropping” them into the dropbox or by using the “upload” icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.

Employment Assistance:

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu.

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at equity@cornell.edu.

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday - Friday between the hours of 8:30 a.m. – 4:30 p.m. to use a dedicated workstation to complete an online application.

Notice to Applicants:

Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

EEO Statement:

Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.

2023-01-06-08:00

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