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Tuition Assistance Coordinator 🔥


ORGANIZATION OVERVIEW 

An increasing number of Americans – most of whom are women and people of color – are employed in service sector jobs that are marked by low wages, no health care, job insecurity, and lack of training and career advancement opportunities. The SEIU Education & Support Fund [1] tackles these issues  by designing and facilitating worker-centered, relationship-based, and accessible education, training and workforce development programs.  We serve as a strategic partner to the Service Employees International Union (SEIU), and collaborate with other unions, nonprofit organizations, government agencies, and employers to help workers access good jobs and spark positive social change. Throughout our work, we promote a culture of empowerment that honors experience, culture, diversity, and inclusion. The SEIU Education & Support Fund [2] is on a mission to empower early childhood educators, raise standards, and promote high quality jobs. We do this by designing and facilitating worker-centered, relationship-based, and accessible education and training programs. Our goal is to ensure that all early childhood educators feel engaged and empowered in their profession; are respected and well compensated; and have access to educator-centered professional development and training. We work closely with the Service Employees International Union (SEIU), the labor union that represents over 80,000 early childhood educators across 8 states, and are currently piloting innovative programs around peer mentorship, grassroots advocacy, family child care communities of care  and apprenticeship.

PROGRAM OVERVIEW

Child Care Providers United Training Fund is a coalition of organizations united by a shared vision for lifting up the leadership of family child care providers in California, the majority of whom are women of color and immigrants. Family child care providers, who run child care businesses out of their homes, represent an essential workforce in California and are drivers of economic regeneration and community health. Our providers work with the state to provide subsidized care services for our most underserved families and have a unique role in leveling the playing field, ensuring that all children, regardless of income, have access to quality care and education. Our early childhood educators create the foundation for wellbeing and academic success for children across the state, positively shaping our next generation. 

All staff members are employees of SEIU Education & Support Fund [3] (ESF). Our Child Care Providers United (CCPU) Training Fund team members are remotely dispersed across the state of California. 

POSITION SUMMARY

ESF is excited to welcome a Tuition Assistance Coordinator for the CCPU California Training & Professional Development Program. The Tuition Assistance Coordinator will be responsible for all aspects of scholarship delivery for our California Early Child Care (ECC) training programs; including providing the day to day service to members through direct interaction and auxiliary support. This position is critical to the management of the Education related offerings.  This person will interface directly with members providing information regarding the educational benefit, support through the application process, and will be directly responsible for the review and approval process of each submission. The Tuition Assistance Coordinator will collaborate closely with the Technical Support Benefits Manager, and report to the Tuition Assistance Manager.

Remote/work from home with periodic travel within California. Candidates must reside in California and be authorized to work in the United States. We are unable to offer visa sponsorship.

RESPONSIBILITIES 

  • Assist with providers queries and admissions procedures
  • Provide exceptional customer service to providers through in-person, phone, and virtual interactions
  • Coordinate provider application  process including submission, review and approval
  • Provide education counseling and support to  maximize opportunity to grant benefit
  • Coordinate  informational/promotional  events to ensure awareness of benefit program 
  • Collect and maintain program evaluation data according to program guidelines 
  • Maintain relevant records and documentation as required
  • Create  program  reports to capture program success and challenges 
  • Perform other work-related duties as assigned  

KNOWLEDGE/SKILLS/ABILITIES 

  • Committed to embodying ESF’s and CCPU ‘s values and contributing to our worker-centered culture
  • Exceptional judgment and interpersonal skills
  • Ability to develop and maintain strong working relationships
  • Highly organized and detail oriented
  • Strong problem solving skills
  • Ability to use discretion and interact effectively in sensitive situations 
  • Experience working in a fast-paced growth environment 
  • Fluent in the navigation of Google Workspace, Microsoft Office Suite, and Salesforce and Canva in a formal work environment
  • Ability to work some evenings and weekends
  • Ability to travel periodically within the state of California

EXPERIENCE/QUALIFICATIONS 

  • Two plus years demonstrated experience coordinating multi-faceted programs 
  • Demonstrated experience successfully managing multiple projects simultaneously
  • Demonstrated ability to adapt to evolving challenges, changes, and opportunities in a “start-up” work environment
  • Demonstrated commitment to equity, diversity, and inclusion (EDI)
  • Excellent internal and external communication skills, with an ability to communicate with people of diverse cultural and socio-economic backgrounds

PREFERRED QUALIFICATIONS 

  • Bilingual, especially in English and Spanish, Somali, Arabic, Chinese, Farsi, or Russian

PAY AND BENEFITS

We offer competitive wages and top-notch benefits, including 100 percent employer paid medical, dental, and vision plans for the employee and eligible dependents; a defined benefit pension plan for retirement; paid holidays, sick leave, and personal days; and 4 weeks of vacation. We are a hybrid organization with co-located and remote staff. We provide a home office stipend for employees who telework, and cell phone stipend (or company sponsored cell phone) for all employees.

EQUAL OPPORTUNITY EMPLOYER

SEIU Education and Support Fund follows the spirit and intent of all federal, state and local employment law and is committed to equal opportunity in all aspects of employment.  In alignment with our mission, we  recognize the importance of our staff reflecting the communities our work aims to benefit as well as the desirability of increasing employment opportunities for people from historically marginalized groups. We encourage and seek applicants from people of color, women, members of the LGBTQ+ communities, bilingual and bicultural individuals, and people with disabilities.


  1. https://www.seiueducation.org/
  2. https://www.seiueducation.org/
  3. https://www.seiueducation.org/

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