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Sales Operations Specialist 🔥


Job Overview:

The Sales Operations Specialist is responsible for the execution of the weekly Field Sales Commissions process; ensuring information is submitted to Payroll for payment in a timely, consistent, and accurate manner. Ensures commissions functions are completed in accordance with established policies, procedures, and controls. Additionally, the Sales Operations Specialist will provide a supporting role in creating consistent processes for and managing accurate customer account data records to help provide more accurate, consistent, and timely Sales reporting.

Job Responsibilities and Accountabilities:

  • Responsible for weekly Field Sales Commissions process for payment and submission to Payroll.
  • Maintain Field Sales Customer Account Commission fields within applicable systems, including Rep Assignments, Commissions Flag, and Commission Rates.
  • Maintain Field Sales Commission Category and Brand commission rates within applicable systems.
  • Responsible for Field Sales form creation and maintenance.
  • Monitors Field Sales Commissions shared e-mail inbox.
  • Will play a key role in creating and providing Field Sales Commission reporting to the Field Sales team.
  • Supports the creation and maintenance of sales rep codes to facilitate accurate reporting of account to rep relationship.
  • Participate in auditing/review of customer data points in business and financial systems.
  • Helps to identify system enhancements and opportunities, in addition to process improvement where applicable.
  • Assists Supervisor and Manager in identifying process improvements.
  • Facilitates strong customer service relationship with all contacts.
  • Maintains confidentiality of sensitive associate data and Sales information.
  • Performs other job duties as required.

Job Requirements:

  • Bachelor’s degree preferred.
  • One- or Two-years’ experience in this field or related area.
  • General Commissions knowledge Preferred.
  • System Implementation Preferred.
  • Advanced MS Office (Excel, PowerPoint, Word.)
  • Knowledge of UNFI National Business Systems (UBS/WBS.)
  • Knowledge of general commissions processing and guidelines.
  • Strong attention to detail.
  • Excellent oral/written communication/organizational skills.
  • Ability to resolve issues appropriately and in a timely manner.
  • Able to develop and maintain effective internal/external working relationships with a diverse group of individuals, a team player.
  • Ability to interact at all levels of business.
  • Able to work well under pressure while meeting team goals and deadlines.
  • Strong customer service skills.
  • Ability to function effectively as a team member and organize work activities supporting others on the team.
  • Ability to adapt to changing environment.
  • Ability to multitask and maintain confidentiality.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.

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Additional Information

  • Schedule: Full-time

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