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Customer Support Specialist 🔥


Now hiring entry level candidates interested in starting a career in customer support for a fast growing software company in San Francisco!



**This in a non-remote position**







We are:



An amazing customer support team in San Francisco. We offer competitive pay, equity, full coverage of health, dental, vision benefits with no employee contribution or deductibles and 401K plans with 4% matching. You'll find our atmosphere relaxed and friendly, your coworkers (and bosses) fantastic and a lot of opportunities for growth in this fast-paced, high profile startup environment.



We're looking for an English-speaking Customer Support Representative. No tech experience is required, we'll train you!



You are:



Eager to explore new technology and have the ability to learn new concepts and solve problems thoughtfully and effectively. You have front facing customer service experience in any industry, strong critical thinking skills, you know how to identify challenges and solutions.



You also have a high school diploma or equivalent.



As a Customer Support Representative, you will:



  • Provide users with technical solutions.
  • Analyze user behavior, content suitability and relevance to determine their effect on user satisfaction.
  • Develop and maintain positive customer relations and satisfaction.
  • Influence the way we support our users and improve it to make sure our users' experience is the best possible.
  • Work with all other departments and product teams, and liaise with them about our users' needs.

Let us send you new openings similar to Customer Support Specialist straight to your Inbox. Weekly or Daily. 7-day free trial 💌

The ability to work remotely increases employee happiness by 20 percent.