Customer Service Representative / Call Center Remote 🔥
Call Center Work from Home Opportunity!
Starting at $18.00 per hour (Plus weekend shift differential of 10% = $19.80 per hour)
Full Time – 40 hours a week
Swing Shift hours: Start anytime between 10:45am and 6:30pm (for an 8-hour shift)
Virtual On-line - Paid Training: Starting on Tuesday, January 10, 2023, for 7 weeks.
Must live in Missouri, Arkansas, Kansas, Louisiana, Mississippi, Southern Illinois, or Southern Indiana
We are looking for Emergency Roadside Specialists to process requests for roadside assistance as part of our fast-paced, member service organization, demonstrating concern for member safety and effectively diffusing high tension situations.
You will have approximately 7 weeks of virtual on-line paid training to prepare you to provide legendary service to our members! All equipment will be provided to you after completion of training to continue your role at home!
Successful candidates in the role possess resiliency in diffusing high stress situations.
Ability to provide excellent customer service to 100+ member calls a day.
You’ll need a passion for helping people, and the desire to exceed member expectations in a structured, goal-oriented environment.
Excellent written, verbal, and computer skills provide success.
Requires 1 year of previous customer service experience. Call Center experience is preferred, but not mandatory.
High School diploma, GED or equivalent along with the successful completion of background and drug screening mandatory.
Remarkable benefits:
- Health coverage for medical, dental, vision
- 401(K) saving plan with company match AND Pension
- Tuition assistance
- PTO for community volunteer programs
- Wellness program
- Employee discounts
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer