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It Technical Writer 🔥


Role: Technical Writer

Location: Columbus, OH (Remote)

Duration: Long term

Direct client

Consultant can work remotely.

Technical Writer will be responsible for writing/revising user and product documentation, updating Medicaid policies/procedures, and preparing metrics for Information Technology Services (ITS). This position will function as a member of the ITS team.

Responsibilities:

  • Work with ITS team to write user and/or product documentation
  • Conduct documentation review with business stakeholders and ITS team
  • Lead effort to update or create ITS policies/procedures
  • Develop PowerPoint slides, graphs/charts, and Visio/workflow documents as assigned
  • Perform other Technical Writer duties as assigned

Responsibilities:

  • Create and update all user and product documentation assigned by ITS
  • Participate in assigned ITS projects from requirements gathering through implementation
  • Understand the projects from business perspectives and acquire thorough application/system hands-on knowledge, especially from system end users’ perspectives
  • Conduct documentation review with business stakeholders and ITS team to ensure the documents are user friendly and easy to navigate
  • Assist with coordinating, facilitating and/or developing agenda and minutes for ITS meetings as required

REQUIRED Skill Sets:

  • 7+ years relevant experience in Technical Writing
  • 2+ years Information Technology experience
  • Experience working on large scale projects with multiple stakeholders in both business and technical projects
  • 4+ years’ experience using Visio, PowerPoint, Word and Excel
  • Ability to establish priorities & follow through on projects, paying close attention to detail with minimal supervision.
  • Effective communication, presentation, & organizational skills.
  • Effective team player in a fast paced and quick delivery environment.
  • Required Education: BS/BA degree or combination of education & experience.

DESIRED Skill Sets:

  • Demonstrate effective leadership, analytical and problem-solving skills
  • Ability to work independently, as well as part of a team
  • Establish facts and draw valid conclusions
  • Recognize patterns and opportunities for improvement throughout the entire organization
  • Ability to discern critical from minor problems and innovate new solutions

Job Type: Contract

Pay: $33.00 - $35.00 per hour

Schedule:

  • 8 hour shift

Work Location: Remote

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