It Technical Writer 🔥
Role: Technical Writer
Location: Columbus, OH (Remote)
Duration: Long term
Direct client
Consultant can work remotely.
Technical Writer will be responsible for writing/revising user and product documentation, updating Medicaid policies/procedures, and preparing metrics for Information Technology Services (ITS). This position will function as a member of the ITS team.
Responsibilities:
- Work with ITS team to write user and/or product documentation
- Conduct documentation review with business stakeholders and ITS team
- Lead effort to update or create ITS policies/procedures
- Develop PowerPoint slides, graphs/charts, and Visio/workflow documents as assigned
- Perform other Technical Writer duties as assigned
Responsibilities:
- Create and update all user and product documentation assigned by ITS
- Participate in assigned ITS projects from requirements gathering through implementation
- Understand the projects from business perspectives and acquire thorough application/system hands-on knowledge, especially from system end users’ perspectives
- Conduct documentation review with business stakeholders and ITS team to ensure the documents are user friendly and easy to navigate
- Assist with coordinating, facilitating and/or developing agenda and minutes for ITS meetings as required
REQUIRED Skill Sets:
- 7+ years relevant experience in Technical Writing
- 2+ years Information Technology experience
- Experience working on large scale projects with multiple stakeholders in both business and technical projects
- 4+ years’ experience using Visio, PowerPoint, Word and Excel
- Ability to establish priorities & follow through on projects, paying close attention to detail with minimal supervision.
- Effective communication, presentation, & organizational skills.
- Effective team player in a fast paced and quick delivery environment.
- Required Education: BS/BA degree or combination of education & experience.
DESIRED Skill Sets:
- Demonstrate effective leadership, analytical and problem-solving skills
- Ability to work independently, as well as part of a team
- Establish facts and draw valid conclusions
- Recognize patterns and opportunities for improvement throughout the entire organization
- Ability to discern critical from minor problems and innovate new solutions
Job Type: Contract
Pay: $33.00 - $35.00 per hour
Schedule:
- 8 hour shift
Work Location: Remote