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Customer Service Representative 🔥


Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 155,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s food ingredients and bio-industrial business, where we anticipate trends around taste, nutrition and safety to innovate and provide solutions to manufacturers, retailers and foodservice companies.

Job Purpose and Impact



The Customer Service Representative, will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from customers and resolving order or delivery issues. Key Accountabilities



Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.

Inform customers about order status, invoices, contract balances and other information needed to complete the sale.

Execute customer service strategies.

Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.

Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.

Other duties as assigned



#LI-AB3 Applicant Information



Relocation assistance will not be provided for this position.

Location: Jersey City, NJ; Camp Hill, PA; Dover, DE

This position es open to remote only within these regions; Jersey City, NJ; Camp Hill, PA; Dover, DE Qualifications

Minimum Qualifications



Bachelor's degree in a related field or equivalent experience

Preferred Qualifications



SAP experience



Equal Opportunity Employer, including Disability/Vet

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