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Senior Analyst, Sales Operations 🔥


Opportunity at a Glance

The Sr. Sales Operations Analyst is responsible for developing, implementing, and managing various initiatives related to pipeline management, sales incentive management, and contract management in support of the global sales teams. This role is responsible for running an array of forecasting and sales territory reports, making sure the forecast is up to date, and making any changes to ensure accuracy. Additionally, this role will be responsible for administering the monthly sales incentive management process. The person in this role will partner and maintain relationships between the regional sales teams and the ACAMS global operations teams. The person engages in thoughtful investigation of data to compliment decision making and are willing to go the extra mile to help the team optimize data, processes and infrastructure to improve result. The successful candidate will play a fundamental role in achieving our aggressive revenue growth objectives.

Responsibilities

  • Support the execution of key commercial contracts by liaising between the regional sales teams, Legal, Operations, IT, and compliance on contractual questions and vendor questionnaires.
  • Responsible for managing and maintaining a central repository of all ACAMS business contracts.
  • Determine key contract terms and conditions and communicate pertinent information in the terms and conditions of each contract to appropriate end users.
  • Support ongoing forecasting and pipeline management reporting.
  • Ensure the overall health and efficiency of sales data in the CRM system, while continuing to develop new ways to further adoption within the organization.
  • Calculate, validate, and submit monthly sales incentive statements to regional sales team within specified deadlines.
  • Coordinate and complete sales incentive plan definitions, finalize sales credit and special incentives. Escalate risks in sales credit rules & compensation.
  • Collaborate closely with the Sr. Manager Sales Operations to support the execution and implementation of strategic initiatives for the regional sales teams.
  • Uses analytical and creative approach to condense large amounts of information into a clear, concise, effective presentations and reports.
  • Complete ad hoc reports to provide data to inform data drive decisions and opportunities for improvement.
  • Contribute to the development and monitoring of annual workplans and targets through workforce management software.
  • Test multi-channel acquisition programs and provided user acceptance testing for technology implementations.
  • Champions new technology/process innovation around Enrollment platform for reducing lead costs, enhancing the Prospect/Student experience, and streamlining processes.
  • Identifies and helps implement technologies, in partnership with IT, to drive higher revenue through enhanced ROI.
  • Completes other duties as assigned.

Qualifications

  • Bachelor’s degree in Business Administration, Finance, Marketing, or related field, highly preferred, or consideration will be given to candidates with equivalent relevant work experince.
  • Minimum of 5-7 Years of experience in sales operations.
  • Advanced Excel, data modeling and analysis skills, and affinity to dig deep into details.
  • Experience administering or closely working with Salesforce CRM.
  • Experience in data visualization - building dashboards and interactive visualizations using Microsoft PowerBI or other data visualization tools is preferred.
  • Experience with Sales Incentive Compensation automation tools is preferred.
  • Distinctive problem solving and analysis skills (commercial, operational, organizational, global) and experience analyzing large data sets.
  • Experience with fast-paced, sales-force driven business models preferred.
  • Related experience in contract development, redlining, legal terms review, negotiations, contract management.


EEO

We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.

As an organization dedicated to educating the healthcare leaders of tomorrow and empowering members to make inspiring contributions to our global community, we know that it is our responsibility to lead by example and continue minimizing the risks of spreading COVID-19. Employment at Adtalem and/or its subsidiaries requires compliance with the organization’s Mandatory COVID-19 Vaccination Policy, to the extent permitted by the laws of your country, province/state, and/or local area. All employees in areas of the world that permit mandatory COVID-19 vaccination are required to be fully vaccinated within 60 days of their date of hire unless they receive an exemption from Adtalem’s HR Coaching Resource Center because of issues such as access or an approved medical or religious accommodation.

Who We Are

Adtalem Global Education (NYSE: ATGE) is a leading healthcare educator and provider of professional talent to the healthcare industry. With a dedicated focus on driving strong outcomes that increase workforce preparedness, Adtalem empowers a diverse learner population to achieve their goals and make inspiring contributions to their communities.
Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University. Adtalem and its institutions have more than 10,000 employees and a network of more than 275,000 alumni.
Adtalem was named one of America’s Most Responsible Companies 2021 by Newsweek, and one of America’s Best Employers for Diversity in 2021 and 2022 by Forbes. Follow Adtalem on Twitter @adtalemglobal, LinkedIn or visit Adtalem.com for more information.

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